AT&T Note 7 Recall Thread

[robnote]

Im in Hazard Ky. Store had plenty of black only

 

[Infamousx14]

I walked in with just phone they swapped it and kept box with accessories

did they even ask you where the rest of the accessories were?

 

[hou33guy]

did they even ask you where the rest of the accessories were?

They didnt ask me but i guess i can day I stole my old s pen and he gave me the new tips but kept everything else including the box

 

[hou33guy]

My build date is 9/10/16 on my phone

 

[jbcatl]

Just talked to my store - they received some. He wouldn't guarantee he could save one but said he put a black one aside for me (switching from silver, which was also nice). I'll call again to make sure they have them before running over there after work. He said everyone is asking for them (not sure I believe this ...) It may be that if they can get commission selling new ones, that's their preferred use of the inventory.

 

[sweetypie31]

Just walked in att store and got my replacement in houston rd, the battery icon isn't green like the ones in korean, i called like 6 all side no and 1 said yes so i I went there, they had just got them and they was checking them in the system when i arrived

Where in Houston? Which store?

 

[Katrina White1]

My corporate store has em. Retail store, which is where I got mine, said they won't be in till Wed.

New Orleans, LA

 

[sweetypie31]

I just called a store and they told me they wouldn't be doing exchanges until the 23rd.

 

[hou33guy]

Where in Houston? Which store?

7811 main dt

 

[hou33guy]

7811 main st

 

[sweetypie31]

7811 main dt

Thanks

 

[ddymond]

Just called 2 AT&T corporate stores in Miami. One said it would be a "long time before we will have replacements Note 7's". Asked him if he watched TV or used the internet stating stores would have phones this week. His reply is that he doesn't pay attention to the news that much.
The other store said they are getting them in today between 5 & 6 pm, but didn't know how many. Gave him my name so hopefully I'll have a new one tonight. Can't wait to see how much of a pain swapping the phone out will be.

 

[Daniel Ferrara]

Why does every store have different info? Some are swapping already. Others saying not till 21st, or 23rd or whenever. I went to two this weekend within walking distance (both corporate stores) and they had two different stories: one said it won't be for two weeks, the other said starting possibly today, but they hadn't received them yet as of yesterday.

 

[ddymond]

Why does every store have different info? Some are swapping already. Others saying not till 21st, or 23rd or whenever. I went to two this weekend within walking distance (both corporate stores) and they had two different stories: one said it won't be for two weeks, the other said starting possibly today, but they hadn't received them yet as of yesterday.

I called the same store twice today and received 2 different answers. I blame the managers running the stores for not telling employees what to say regarding this issue. If they do not have the phones, that should be the answer. Telling a customer you have little knowledge of the issue with the Note 7 is just being stupid.

 

[jsgiv]

Just did my exchange in from my store - all local corp stores around my area (north west metro Atlanta) received them via FedEx today.

Details:
Made in Korea
Build Date: 9/9/2016
Black Box on the sticker (like every other picture out there) - no Blue "S"
IMEI check yielded the "Great News!" response

Immediate reaction is that the battery appears to be holding the charge much better than my old device. Until I get everything reset back (full data reset) - and functioning the way I want it - I can't make a full judgement call. I will say the device is also slightly less "laggy" than what I remember of setting up my original device.

Overall - happy that this is finally back to normal...

 

[scottishlassy]

Just did my exchange in from my store - all local corp stores around my area (north west metro Atlanta) received them via FedEx today.

Details:
Made in Korea
Build Date: 9/9/2016
Black Box on the sticker (like every other picture out there) - no Blue "S"
IMEI check yielded the "Great News!" response

Immediate reaction is that the battery appears to be holding the charge much better than my old device. Until I get everything reset back (full data reset) - and functioning the way I want it - I can't make a full judgement call. I will say the device is also slightly less "laggy" than what I remember of setting up my original device.

Overall - happy that this is finally back to normal...

Congratulations!

 

[ddymond]

Just did my exchange in from my store - all local corp stores around my area (north west metro Atlanta) received them via FedEx today.

Details:
Made in Korea
Build Date: 9/9/2016
Black Box on the sticker (like every other picture out there) - no Blue "S"
IMEI check yielded the "Great News!" response

Immediate reaction is that the battery appears to be holding the charge much better than my old device. Until I get everything reset back (full data reset) - and functioning the way I want it - I can't make a full judgement call. I will say the device is also slightly less "laggy" than what I remember of setting up my original device.

Overall - happy that this is finally back to normal...

Is the battery indicator green as has been reported??

 

[wildcard30]

Racine Wisconsin corporate store just got some in.

 

[verks]

Avon Ohio got some. Mine is waiting for me.

 

[Jona005]

just got my coral blue N7 at the Walden Galleria Buffalo NY store. They got 15 phones in today and from what it looked like they may be accounted for already.