clg82
Well-known member
I got the update at 12:38am because it woke me up when the phone lit up my bedroom. Lol
same here my wife woke me up and was like what the heck!
I got the update at 12:38am because it woke me up when the phone lit up my bedroom. Lol
Does anyone know if you return your note 7 for a full refund, can you go to the store right now and buy a brand new note 7 replacement?
I returned my N7 for a full refund when the recall was announced. I went on Tuesday to get my replacement. I kept my receipt from the refund but they didn't even ask to see it. It seems they can see your previous purchase of the N7. I got on a new next plan without any problems.
Just an update, I went to AT&T just right now and I told them I refunded the phone when the recall was announced. Initially they told me no I cannot buy a new note 7 due to it only available to people who needs to replace the phone. So thankfully I brought my receipt and showed them that I preordered the phone and returned it and had to make a story that I was still part of the exchange program because I preordered the phone. In the end, they said yes and I got my brand new coral blue note 7.
There is no corporate stores around your area? I am pretty sure all corporate stores have them in stock. Authorized stores are different from corporate.Still waiting on replacements to arrive at our authorized AT&T stores here locally. So much for everyone getting the phones in stock by 21st! Neither store received any of yet. I am on 3 lists within a 25 mile radius since Monday. One of these 3 stores will surely get one in soon. Can't wait to get my replacement.
There is no corporate stores around your area? I am pretty sure all corporate stores have them in stock. Authorized stores are different from corporate.
Best part is, so far I have received 3 $10 "first time" samsung pay rewards and 3 $5 dunkin donut gift cards from SP.
No problem swapping my "temp" Galaxy S7 for a new Note 7 1300 miles from where I originally purchased it at Target and 600 miles from where I exchanged it for the temp S7. Temp and replacement were both from ATT Corp stores in northern FL and South FL.
How was the att store able to swap? When I went (with my Target receipts) they couldn't find the phone in the system to do the exchange since I had bought at Target...
Got the phone on release day in Target in NNJ and we were heading down to Florida the next day by car. Heard about the callback around Savannah GA where we were stuck during the hurricane. At first they refused then I told them I don't want to drive around with an exploding phone which was getting VERY HOT while charging (which I noticed even before I heard about the problem). Then the rep came out and said OK. He took only the phone and I got a S7E for which I got credited for the Note 7 and charged for the S7E and got a refund of the difference. When I reached northern FL I got the text to exchange and walked into another store, got full credit for the S7E and paid the diff for the Note 7. No hassle.
Don't believe the "it's not in the system." Of course it is. It's no different than if you bought it from AT&T.. If they "couldn't find it in the system" then they couldn't have your IMEI either and you wouldn't be able to use the device. It's all BS aside from which they MUST replace it due to a federal recall. They simply don't want to deal with it. If it was just an exchange or return they have a right to refuse but not under these conditions. In the end they are ALL AT&T DEVICES on the AT&T network. AT&T gets your monthly payments for service AND the device. All the 3rd parties (Target etc) get is a spiff.