neutron
Well-known member
Re: No Next Contract Terminations from AT&T
I asked both the store and ATT CSR specifically about this. Return the Note 7, cancel the Next agreement. Both said my Next agreement can be updated to a different phone (iPhone or V20) but not cancelled. I want neither nor do I need either. I want to return my Note 7 and proceed like this never happened. I feel like I'm now being pressured to use the upgrade on a different device in the store.
That's what I was trying to do. I upgraded to the Note 7 as a Next upgrade on one of my lines. I just want to return the Note 7 to the store and cancel that upgrade. The store is willing for me to use my upgrade for any other device in the store. But that is the rub. I don't want to use the upgrade for any other device. I'm planning on using the unlocked Pixel when it comes instead.Cancel out all together. I can get a new phone under next.
I asked both the store and ATT CSR specifically about this. Return the Note 7, cancel the Next agreement. Both said my Next agreement can be updated to a different phone (iPhone or V20) but not cancelled. I want neither nor do I need either. I want to return my Note 7 and proceed like this never happened. I feel like I'm now being pressured to use the upgrade on a different device in the store.