12-05-2016 12:00 PM
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  1. Daunting1's Avatar
    Even worse I think they are still working on an official recall. The note 7 isn't even listed on their site yet. The government getting involved is going to make it worse & more drawn out, thereby allowing more injuries.
    09-14-2016 03:42 AM
  2. tinybfk's Avatar
    Returned mine to bestbuy. Kept my Gear Fit2 and the micro USB to USB C adapter. Return was decently quick and fairly painless as they knew the process already. The girl at the counter laughed at one point and said "at least you knew to keep the watch, I had someone come yesterday that returned the phone and insisted the watch needed to be returned with it. I tried to convince her to keep the watch since it was free but she wasn't having it". I thought that was funny. She said it would be a couple of minutes before my upgrade status showed back up then she asked if I wanted to Preorder the new Note 7 and said they were already taking orders and I said I'll wait it out and see what happens. Now I'm using my old S7 Edge that I don't really care for and waiting to make sure sprint refunds the $30 upgrade fee. I'm undecided on what I will do next but glad I got to test drive the phone for a few weeks and got a gear fit2 for free.
    09-14-2016 10:00 AM
  3. Blues Fan's Avatar
    best buy has the unlocked s7 edge on sale for $730!! Probably have to order it though. Does Best Buy unlocked Edge support wifi calling from Tmobile?

    Is this a good deal for an unlocked phone or are they more of a pain to get updates for?

    Samsung Galaxy S7 edge 32GB (Unlocked) Gold G935F EDGE-GOLD - Best Buy
    09-14-2016 10:35 AM
  4. Almeuit's Avatar
    best buy has the unlocked s7 edge on sale for $730!! Probably have to order it though. Does Best Buy unlocked Edge support wifi calling from Tmobile?

    Is this a good deal for an unlocked phone or are they more of a pain to get updates for?

    Samsung Galaxy S7 edge 32GB (Unlocked) Gold G935F EDGE-GOLD - Best Buy
    It doesn't support WFC.
    09-14-2016 10:37 AM
  5. felloffthetruck's Avatar
    best buy has the unlocked s7 edge on sale for $730!! Probably have to order it though. Does Best Buy unlocked Edge support wifi calling from Tmobile?

    Is this a good deal for an unlocked phone or are they more of a pain to get updates for?

    Samsung Galaxy S7 edge 32GB (Unlocked) Gold G935F EDGE-GOLD - Best Buy
    Unlocked phone in the US = Nothing but trouble - I stay away from them.
    09-14-2016 10:39 AM
  6. smooth4lyfe's Avatar
    The best buy in my area already has replacements for Verizon and T-Mobile and have started giving them out....I was told AT&T would come in by this week or next week
    09-14-2016 11:52 AM
  7. Blues Fan's Avatar
    The best buy in my area already has replacements for Verizon and T-Mobile and have started giving them out....I was told AT&T would come in by this week or next week
    Best Buy doesn't sell tmobile phones and they're not allowed to give them out until they are allowed to by the government. Are you in another country?
    09-14-2016 11:54 AM
  8. smooth4lyfe's Avatar
    Best Buy doesn't sell tmobile phones and they're not allowed to give them out until they are allowed to by the government. Are you in another country?
    I'm in the USA
    I was just at Best Buy, he said Verizon, maybe he said Sprint not T-Mobile, but he said he gave one out already, and AT&T should be by this week or next week
    09-14-2016 11:56 AM
  9. Kansatsusha's Avatar
    -_-" best buy I sense that some store going get in trouble... not to mention corporate should have fix the system for those note if anyone try to sell it that it will show up like $99,999 like they do for some midnight release preorder.
    09-14-2016 12:00 PM
  10. nickwith9's Avatar
    I'm in the USA
    I was just at Best Buy, he said Verizon, maybe he said Sprint not T-Mobile, but he said he gave one out already, and AT&T should be by this week or next week
    whefe exactly r u city and state wise?
    09-14-2016 12:03 PM
  11. dadsterflip's Avatar
    I'm in the USA
    I was just at Best Buy, he said Verizon, maybe he said Sprint not T-Mobile, but he said he gave one out already, and AT&T should be by this week or next week
    Interesting.
    09-14-2016 12:03 PM
  12. smooth4lyfe's Avatar
    whefe exactly r u city and state wise?
    Silver Spring, Maryland
    09-14-2016 12:04 PM
  13. ggrr8t's Avatar
    The best buy in my area already has replacements for Verizon and T-Mobile and have started giving them out....I was told AT&T would come in by this week or next week
    Ggrr8t!
    09-14-2016 12:08 PM
  14. dadsterflip's Avatar
    Kinda interesting. Called the best buy and if I reserve it. Shows the 20th to get replacement . first come first serve but take it for what it is. Calling this worst bb close to me and see if they say the same. Usually these guys are clueless to anything period .
    09-14-2016 12:15 PM
  15. larry1014's Avatar
    Called store in Silver Spring, Maryland, no one will answer! It's Best Buy Mobile in Mall.
    09-14-2016 12:19 PM
  16. iamdld's Avatar
    Tried to return at a Best Buy and was told I need to return at the Best Buy i bought it from because the department codes were different. Sounds totally bogus but I was on my lunch break and didn't have time to argue. Will try again after work.
    09-14-2016 12:20 PM
  17. smooth4lyfe's Avatar
    Called store in Silver Spring, Maryland, no one will answer! It's Best Buy Mobile in Mall.
    Yeah don't even bother calling they never pick up...you have to go there
    More specifically, its the one in College Park, Maryland thats where I went
    09-14-2016 12:24 PM
  18. larry1014's Avatar
    Yeah don't even bother calling they never pick up...you have to go there
    More specifically, its the one in College Park, Maryland thats where I went
    Ok Thanks.
    09-14-2016 12:33 PM
  19. rushmore's Avatar
    I just spoke to the manager of a local BB and pretty much same old stuff. They are waiting for devices to replace current ones and the way to know they have devices to replacement is to enter your email. Even the 9/30 date is not confirmed. The Samsung rep there concurred.

    Guess at this point a lot of posts are like script lines from Seinfeld (a lot about nothing).
    09-14-2016 12:38 PM
  20. ggrr8t's Avatar
    I have no interest in temp loaner. I will keep mine until the replacements come in. I went to bestbuy store this morning as soon as they opened. I went to mobile department. THe kid knew absolutely nothing about any policy. He turns to a young lady behind him and asks her. With a tone that seemed more like I do not even need to know what you are talking about you are wrong she tells us both that I am wrong. She also said I am passed my 14 days for a return. Meanwhile the kid starts looking on the computer and he finds the info I told them was there. He says WOW! I did not know that and shakes my hand . He told me thank you this will be very helpful. Young lady standing right there says nothing. I asked her what will happen to my screen protector you guys put on when I got the phone. She said deal with Samsung. . Anyways young man was VERY fast finding the info .He asked my my tel# and promptly printed out my pre order withing 5 minutes of me arriving there. For the hell of it I walked over to the in store Samsung specialist at her own booth. I asked her about what is going on with the note 7. She looked down from her phone just long enough to tell me "I don't know, call Samsung". When I was younger I would have had an issue with that and made it known. I am older now and let that pass.
    09-14-2016 12:44 PM
  21. Kansatsusha's Avatar
    Kinda interesting. Called the best buy and if I reserve it. Shows the 20th to get replacement . first come first serve but take it for what it is. Calling this worst bb close to me and see if they say the same. Usually these guys are clueless to anything period .
    I would only defend some of them as some are as you say. It mainly really that either information wasn't provided to them and they not seeking out information, the information they have are only the same sources everyone else have, they unable to speak of it until something officially release, orrr..... they the ones that only do the bare min of the job scope and those always the clueless ones"enough not to get fired".
    09-14-2016 12:49 PM
  22. Daunting1's Avatar
    Exchange dates in UK Sept. 19th, Australia is Sept. 21st. Saw one report US date might be Sept. 19th.

    Sources: Fortune & Bloomberg
    09-14-2016 02:12 PM
  23. Bbarbie's Avatar
    Exchange dates in UK Sept. 19th, Australia is Sept. 21st. Saw one report US date might be Sept. 19th.

    Sources: Fortune & Bloomberg
    Hey there, I wish the above is true
    However I just came across the following and not sure if I should interpret that as a massive delay or a fast paced approval:
    U.S. consumer-safety officials continued to sift through a range of issues related to the phone’s problems on Wednesday. They hoped to move quickly to issue an official recall in cooperation with Samsung, but such announcements typically include a planned fix for the faulty product.

    “CPSC is taking seriously its obligation to independently look into the safety of any replacement product that the company seeks to provide to consumers,” a CPSC official said this week. “We are working as hard we can and as fast as we can.”

    Samsung said it continues to work with the U.S. agency and its carrier partners. “No action will be taken without the approval of the CPSC,” the phone maker said.

    This is taken from :
    https://www.google.com/amp/www.wsj.com/amp/articles/samsung-china-recalls-early-release-galaxy-note-7s-1473853629?client=ms-android-att-us

    In addition 2 best buy location near me did confirm that samsung shipped the new notes.
    09-14-2016 06:37 PM
  24. naturecannon's Avatar
    BEST BUY IS NOW GiVING LOANERS.

    If anyone has problems getting a loaner from best buy (S7E and alike) hit up their forum, let Allan know manager name and store and he will contact the store to make sure you get your loaner. I called my store and they seem to be on the same page now.

    Here is the forum you need if your store acts clueless or refuses you a loaner. Interesting read as well.
    Solved: Note 7 recall! - Page 18 - Best Buy Support
    09-14-2016 07:30 PM
  25. naturecannon's Avatar
    For those having issue getting on the pre order replacement agreement, I am sure Allen at that site can set stores straight on that as well.
    09-14-2016 07:33 PM
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