12-05-2016 12:00 PM
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  1. felloffthetruck's Avatar
    Did anyone get a Verizon Note 7 at Best Buy yet?
    09-18-2016 08:59 PM
  2. Bbarbie's Avatar
    Wow nice, what color and carrier?
    09-18-2016 09:18 PM
  3. cardboard60's Avatar
    Paid my At&t note off today by calling 611 from my phone.
    Talked to customer support. I've had my phone for over a month.
    Made my 1st payment Saturday.
    Hope I can get my note 7 replaced with a unlocked note 7 phone.
    Don't want anybody at the store saying anything.
    I got a confirmation email from At&t stating it's paid off and the receipt.
    09-18-2016 09:31 PM
  4. KupKrazy's Avatar
    Yeah you can return it anywhere so they definitely were bsing! I had a chat session with best buy online guys and they said stores will get them on 21st. I also spoke to a best buy store in MA and he said if they come on Wednesday they can't give shipment info to me prior to that however since I did preorder I could get an email Tuesday night if they come in on Wednesday... I don't believe that lol. I thought the preorder stuff is scanned in the store. 3 more days to get to the bottom of this fiasco lol.
    Thanks - someone also said on the BB forum as well that it was BS. I hate this so much. I guess I will try to go to a store to pre-order something.... They didn't ask for a credit card number or anything, did they? I don't want to hand in my Note7 until I get one back in return. I can see it getting lost in the Best Buy Black Hole.
    09-18-2016 09:50 PM
  5. Bbarbie's Avatar
    They did not ask for any credit card or payment and surprisingly they had my name, address, etc in their database. Yeah I hope this isn't a black hole either. I will begin calling starting tomorrow again.
    09-18-2016 09:56 PM
  6. Bbarbie's Avatar
    Ps- if you put your preorder number on best buy website you can't track it
    09-18-2016 10:05 PM
  7. nickwith9's Avatar
    plus the new ad that came out today says they are giving the gear vr away when you buy a new note 7 too. so we should all do returns and new buys with the replacements and get them too.
    09-18-2016 10:08 PM
  8. Kansatsusha's Avatar
    plus the new ad that came out today says they are giving the gear vr away when you buy a new note 7 too. so we should all do returns and new buys with the replacements and get them too.
    it didnt include the note only the S7 and S7 edge
    09-18-2016 10:17 PM
  9. Chevanlol360's Avatar
    Paid my At&t note off today by calling 611 from my phone.
    Talked to customer support. I've had my phone for over a month.
    Made my 1st payment Saturday.
    Hope I can get my note 7 replaced with a unlocked note 7 phone.
    Don't want anybody at the store saying anything.
    I got a confirmation email from At&t stating it's paid off and the receipt.
    I feel like they're gonna make a big deal about it. You should of just kept the phone until the 29th, return the device to at&t for a refund and got an unlocked note 7 from best buy or wherever you wanna go. Idk i guess it depends on who you end uo having to deal with, it could go bad or good.
    09-18-2016 10:18 PM
  10. KupKrazy's Avatar
    Ps- if you put your preorder number on best buy website you can't track it
    Did you say that you could NOT track the pre-order on the website? Interesting.
    09-18-2016 10:18 PM
  11. cardboard60's Avatar
    I feel like they're gonna make a big deal about it. You should of just kept the phone until the 29th, return the device to at&t for a refund and got an unlocked note 7 from best buy or wherever you wanna go. Idk i guess it depends on who you end uo having to deal with, it could go bad or good.
    I will DIAL 611 from my phone, get at&t customer service on the phone and let them talk to at&t.
    And at&t is suppose to be releasing them .

    I've had the phone for a month.
    Elsewhere I will go up the road a couple miles to at&t store.
    Not gonna give up easy.
    I don't work. So I don't have to be anywhere.
    09-18-2016 10:28 PM
  12. Chevanlol360's Avatar
    I will DIAL 611 from my phone, get at&t customer service on the phone and let them talk to at&t.
    And at&t is suppose to be releasing them .

    I've had the phone for a month.
    Elsewhere I will go up the road a couple miles to at&t store.
    Not gonna give up easy.
    I don't work. So I don't have to be anywhere.
    If you want it unlocked, since its paid off im pretty sure at&t themselves can unlock it but if you wanna switch it to a unbranded fully unlocked non at&t phone, lol good luck.
    09-19-2016 12:08 AM
  13. Daunting1's Avatar
    I will DIAL 611 from my phone, get at&t customer service on the phone and let them talk to at&t.
    And at&t is suppose to be releasing them .

    I've had the phone for a month.
    Elsewhere I will go up the road a couple miles to at&t store.
    Not gonna give up easy.
    I don't work. So I don't have to be anywhere.
    When I first bought the note 7 my store didn't have any unlocked phones at all.
    09-19-2016 02:08 AM
  14. Serkle K's Avatar
    Prior to the recall, the factory unlocked devices were supposed to release around the first weekend of September. But as with everything else, because of the recall, that has been pushed back as well.

    I've been without my note7 for about 2 weeks at this point. I am anxious to get it back, but you now raise a good point. I may have to wait it out a little longer, and see if Best Buy will carry any factory unlocked phones, shortly.
    09-19-2016 04:55 AM
  15. Bbarbie's Avatar
    Correct. I input the order number and so on then I get a message that it can't be found here and to call customer service. So that's why I find this weird and kind of shady
    09-19-2016 08:17 AM
  16. rushmore's Avatar
    Well, the devices are supposed to start being available no later than 9/21. That though is a BIG difference from being available for all current Note 7 customers. My guess is this drags on for a a few weeks. LG must be kicking themselves.
    09-19-2016 08:49 AM
  17. Julie von Schweets's Avatar
    Just got an email from BB. Ours are ready for pickup today (19th)... Black & Silver on Sprint.
    09-19-2016 08:51 AM
  18. Bbarbie's Avatar
    Yeah sucks. Hope I can get mine before the travels or else I'm screwed being unable to pick it up
    09-19-2016 08:52 AM
  19. Bbarbie's Avatar
    Yeah I have been seeing sprint folks getting theits since yesterday that's awesome !!! Looks like sprint was on top of things unlike bloody att
    09-19-2016 08:53 AM
  20. Ludatyk's Avatar
    Yeah I have been seeing sprint folks getting theits since yesterday that's awesome !!! Looks like sprint was on top of things unlike bloody att
    Well, AT&T has to take their precious time putting together their awesome packaging boxes!
    edubb256, Serkle K and deng66 like this.
    09-19-2016 08:54 AM
  21. cardboard60's Avatar
    I'm sitting in front of best buy right now . They just opened
    09-19-2016 08:59 AM
  22. dadsterflip's Avatar
    I'm sitting in front of best buy right now . They just opened
    Keep us updating. Unless its a sorry email was sent wrong lol.
    09-19-2016 09:07 AM
  23. Bbarbie's Avatar
    I called best buy and again clueless and don't have them. Many locations are clueless they don't have them they don't know when they are getting. Same story. So I'm starting to feel that this will drag out for a long time.. hate to say it kind of loosing hope slowly
    09-19-2016 09:10 AM
  24. Bbarbie's Avatar
    Hahaha that's true so even today so far no luck here
    09-19-2016 09:17 AM
  25. cardboard60's Avatar
    They don't have ant at&t phones in yet.
    You want to blame Best Buy.
    That ain't the problem. Problem is the U.S. government.
    09-19-2016 09:18 AM
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