10-24-2016 08:17 AM
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  1. billykac's Avatar
    Follow-up to my post above.

    I was told yesterday by my local SC that they will refund in full, and if I don't have the gift card, that's OK.
    They do want the box and all accessories. Couldn't care less about that at this point.

    Still, I'll call before I go. I know the name/position of the person I spoke with, and I want that person to say the same thing to me again before I schlep over there.

    Looks like it's a total crap-shoot at Sam's Club.
    10-12-2016 03:04 PM
  2. newvances70's Avatar
    Crap shoot it is.
    10-12-2016 03:39 PM
  3. zznation's Avatar
    so what's the final verdict on this? They may or may not request for the giftcard back? and are they issuing full refunds after the 14 days?
    10-12-2016 04:35 PM
  4. jshah500's Avatar
    Just go to your local carrier. I called a sprint store and they said they'll accept the return regardless of where you purchased it. I'm waiting until the 28th, so I can get a V20. I have no spare phone.
    10-13-2016 02:44 PM
  5. vincey2kr1's Avatar
    Has anyone upgraded outside of Sams club without turning the note 7 back in yet? I.e. Go in to Best Buy or online since they reset our upgrade ?
    10-13-2016 04:02 PM
  6. tony1001's Avatar
    Just returned mine. Didn't ask for gift card back and my upgrade was reset. Took about an hour. Harmless.
    10-14-2016 03:39 PM
  7. ryan74701's Avatar
    Let me tell y'all guys about the cluster F my return process has been. So I put 30% down at Sam's club, then about a month later I paid the phone off online on Att.com, now when I take it to sams they don't know what to do in regards to giving me my full refund back, since I only put 30% down there, so I took it to the retail Att store and the manager didn't know what to do since I bought the phone at Sam's, so she called her district manager and the manager told her to forward it to someone in charge of authorized retailer. Lmao what a nightmare. So someone is supposed to call me
    10-15-2016 02:08 PM
  8. newvances70's Avatar
    I was in a Verizon store this weekend looking for potential replacement for my N7. Sales rep stated that I did not need to go back to SC to do the N7 since my Verizon account had been reset as Upgrade available. To add, I did the payment plan vs buying the n7 phone outright at SC. Sales rep stated that I could go directly to Samsung for return. No need to go back to SC. Anyone else have a similar experience?
    10-24-2016 08:17 AM
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