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  1. ilordvader's Avatar
    10-24-2016 01:21 AM
  2. donhillla's Avatar
    My box is coming tomorrow, 10/25.
    10-24-2016 03:54 PM
  3. rsmin's Avatar
    My box is coming tomorrow, 10/25.
    I haven't heard a thing on my box. When did you get the email?
    10-24-2016 06:37 PM
  4. donhillla's Avatar
    I haven't heard a thing on my box. When did you get the email?
    Is was a UPS My Choice email, not from Samsung. The box is coming from STERICYCLE-ES.
    10-24-2016 07:40 PM
  5. rsmin's Avatar
    Is was a UPS My Choice email, not from Samsung. The box is coming from STERICYCLE-ES.
    Thanks
    10-25-2016 08:27 AM
  6. ilordvader's Avatar
    Samsung.com Note 7 Recall Thread-0unnamed.png
    Got Notification on phone just NOW - DUBAI
    Galaxy Note7 Announcement | Samsung

    So only 60% battery from 1st nov
    Still holding on to it to Exchange it with the Galxy S8
    10-28-2016 06:29 AM
  7. donhillla's Avatar
    Got an email today (11/1/2016) that my refund for the second phone was processed. Refunded to my CC same day. They received the phone in Texas on Friday (10/28). Now on to battle #2, refund the additional accessories I purchased. Almost done with this.
    11-02-2016 03:51 AM
  8. xkoolaidislifex's Avatar
    Got an email today (11/1/2016) that my refund for the second phone was processed. Refunded to my CC same day. They received the phone in Texas on Friday (10/28). Now on to battle #2, refund the additional accessories I purchased. Almost done with this.
    Yeah let me know what you figure out about accessories. I bought from so many different places, I might just try and craigslist the wireless chargers and eat the $20 in cases.
    11-02-2016 04:06 AM
  9. ilordvader's Avatar
    Its surprising that nobody has got the Update of 60% battery only ?
    11-02-2016 12:50 PM
  10. irock1985's Avatar
    Its surprising that nobody has got the Update of 60% battery only ?
    They have not put that out in the USA yet it's only been overseas so far
    11-02-2016 02:55 PM
  11. ilordvader's Avatar
    They have not put that out in the USA yet it's only been overseas so far

    As you can see in my post below I got Samsung notification
    But i had the APK file
    so both my phones working fine still

    11-02-2016 03:19 PM
  12. Bud32767's Avatar
    Been waiting for fire-proof box since Oct. 11th.
    Been trying to get answers from Samsung on box status to no avail.
    Promised email response on box status query on Oct 27 but was not contacted.
    Promised call back on Nov 1 within 24 to 48 hrs and never was called.

    I want my $900 dollars back.

    Anybody else in return box limbo hell?
    -Andrew
    11-03-2016 02:54 PM
  13. ilordvader's Avatar
    Been waiting for fire-proof box since Oct. 11th.
    Been trying to get answers from Samsung on box status to no avail.
    Promised email response on box status query on Oct 27 but was not contacted.
    Promised call back on Nov 1 within 24 to 48 hrs and never was called.

    I want my $900 dollars back.

    Anybody else in return box limbo hell?
    -Andrew
    Why not just go to the Samsung Store & return it ?
    11-04-2016 01:08 AM
  14. xkoolaidislifex's Avatar
    Why not just go to the Samsung Store & return it ?
    Could be like me where the closest Samsung store is measured in how many states away from you it is.
    11B1P likes this.
    11-04-2016 02:46 AM
  15. xkoolaidislifex's Avatar
    Yeah let me know what you figure out about accessories. I bought from so many different places, I might just try and craigslist the wireless chargers and eat the $20 in cases.
    Amazon is letting me return everything, including the off-brand Qi charger for my car.

    I bought a wireless charger from Target, and they took it back and gave me store credit.

    Full refunds on everything. Just be gracious and helpless when you talk to people.
    11-04-2016 02:48 AM
  16. Bud32767's Avatar
    11-04-2016 09:18 AM
  17. Bud32767's Avatar
    11-04-2016 09:18 AM
  18. xkoolaidislifex's Avatar
    Still waiting on refund. Anyone got theirs yet?
    11-08-2016 04:09 PM
  19. android44life's Avatar
    I was forced to download the update - my phone now sucks.
    I have a Samsung store near me but they are not officially connected to Samsung. Cannot return/exchange phone bought on Samsung.com. I tried. I called Samsung and they are sending Steri cycle (?) to my house to take the Note 7 and give me a S7 Edge. They say I'll get $100 for my trouble, $100 for difference in price of the exchange phone and $50 for my accessories.
    11-10-2016 04:27 PM
  20. Blues Fan's Avatar
    Still waiting on refund. Anyone got theirs yet?
    I returned mine to Tomobile TWO months ago and still fighting to receive my refund. Also, the other poster, there are Samsung stores not affiliated with Samsung? I know Samsung has a few stores, but they have 3rd party stores too?
    11-10-2016 04:39 PM
  21. ilordvader's Avatar
    11-13-2016 10:05 AM
  22. android44life's Avatar
    I returned mine to Tomobile TWO months ago and still fighting to receive my refund. Also, the other poster, there are Samsung stores not affiliated with Samsung? I know Samsung has a few stores, but they have 3rd party stores too?
    I went to the Samsung store in south Florida. Looks like an official Samsung store but said they are separate from samsung.com , could not help me.
    11-14-2016 04:51 PM
  23. 11B1P's Avatar
    Called VZW this morning about my extra phones. They said they aren't worrying about sending people back to the original purchase point, they are just exchanging them and dealing with it themselves.

    I'm going to my local VZW after work. Will report back.
    I'm looking to dive into the Android world from Windows Phone. You could send me one of the extras
    11-14-2016 05:14 PM
  24. Blues Fan's Avatar
    I went to the Samsung store in south Florida. Looks like an official Samsung store but said they are separate from samsung.com , could not help me.
    I cant find any info online for these samsung storefronts other than the few corporate locations they have in the states.
    11-15-2016 02:29 AM
  25. xkoolaidislifex's Avatar
    I've basically gotten a consistent middle finger from Samsung.com on this. Returned and received Nov 1st,still nothing regarding a refund. Too late to dispute my purchase on PayPal
    11-15-2016 06:02 PM
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