SarahGN
Well-known member
As I said, they haven't worked out the policies for the post -14 day return period yet. That is why my Target rep urged me to return while I was in the 14 day return period. Clerk said he was offered a refund and he was 16 days, but declined. My guess is that had clerk accepted it, the rep wouldn't have been able to do it.I called and apoke wirh AT&T to get a better understanding. I was told when the Note 7 is re-released i would be able to get another one as long as i stayed in the Samsung family. So i went to the Target where purchased my phone on yesterday. The rep had to call someone for more info. Target is sticking with their policy. You have to exchange the phone within 14 days and you can only do one exchange. I mention to her that I'm not returning it by my choices it because of the recall. Anything out of the 14 days I would need to work with Samsung. I didnt feel that was right. So I'm going to speak with the Target Mobile that's closer to me in distance.
At this point, I would wait until after the holiday. Nothing is going to get done by the back office on this until after the holiday.
Target Mobile is MarketSource, not Target.
https://corporate.target.com/press/...t-announces-brightstar-and-marketsource-as-ne
You can go to Target corporate and Samsung after the holidays if no procedure is put in place for post-14 day returns for refund.
If you are within the 14 day return period and don't return for refund now, you have no one to blame but yourself if this ends up being a big hassle because you had the chance to do a quick and easy return and chose not to.
If you don't have a phone to use, there are cheap options if you are on Verizon, AT&T or TMobile with prepaid devices. Sprint is giving out loaner phones AFAIK. And there is always Craig's list.
I have already explained the GoPhone option in this thread and on the Verizon thread, I explained the Verizon prepaid option.
http://forums.androidcentral.com/sa...izon-note-7-recall-thread-11.html#post5392347
AFAIK Verizon is not giving out loaner phones because Samsung is sending them the IMEIs of the affected devices next week. If you have one of those affected IMEIs, then Verizon will offer you a loaner phone if you don't have a backup.