grmrsan1
Active member
Call Samsung and firmly tell them that Target is not acknowledging the recall. Samsung informed me after my conversation with them that they would handle it so I could exchange my phone through my carrier.
Now I am ASSUMING it should be taken care of, but I have not yet contacted Verizon to verify. But Samsung is willing to do this.
I think Samsung is handling this extremely well, myself.
Target IS acknowledging the recall. They are taking the phones back, out of contract and allowing you to either return or exchange for a different phone. They ARE requiring all accessories that came in box, (cord, charger, headphones, adaptors) and if you are returning rather than exchanging immediatly they are requiring the return of promotional $100 gift card. They are not required to issue a loaner phone, and frankly very few stores have enough stock to be able to manage that, so they are sticking with thier "only one exchange per sale" rule