anon(9785393)
Well-known member
called on Friday which was my 15th day. The rep "researched" but i had to provide the tracking # again for the firebox and stated he can confirm the phone was scanned and accepted. He noted that the standard 10-15 days needs to be caveat with at least 3 days after samsung receives the phone in order for them to actually process the return and verify the phone so technically i need to wait until wednedsay and i shoud l call on wednesday if i still did not receive the check.
what day did they receive your phone?