01-13-2017 02:27 AM
81 ... 234
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  1. jmnesq's Avatar
    ...and it has posted. And I still have my now free Note 7.

    12-09-2016 10:15 AM
  2. cbs1507's Avatar
    Does Samsung off refund if the screen is cracked? I have a note 7 for sprint with no service. I heard they are taking cracked screens as well. Is that true?
    12-10-2016 11:11 AM
  3. jmnesq's Avatar
    Sprint is saying that they'll take the phone back regardless of condition.
    12-11-2016 09:14 AM
  4. Ashly825's Avatar
    I just got off phone with Sprint a bit ago. They will not send me another phone unless I pay for it up front to exchange my Note 7 with. They will not even send it to the local store to do a swap out. I don't want too, but they got my account info, so it will do me no good to keep it. I can't fork out 350.00 more while waiting on a refund on my N7. Sprint is forcing me to keep my N7. I tried to make a honest return, but I see that's not going to work. So if anything happens, it's Sprint's fault, not mine.
    Call Samsung. Verizon pulled that with me and I wound up with 2 free S7 Edges after calling Samsung. Tell them you want to meet with Steri-Cycle to return it.
    12-15-2016 10:31 PM
  5. android44life's Avatar
    What the moderator D13H4RD2L1V3 doesn't realize is how many people have been TRYING to return the Note 7 but can't because they bought it directly from SAMSUNG. COM and are not allowed to ship it . Calls after calls after calls to samsung with no help, just ticket numbers. Kinda insulting to tell people who are still waiting for a $800 refund or pick up to just 'move on'
    01-02-2017 08:03 AM
  6. AeroCurrent's Avatar
    So has anyone had any luck getting a refund from sprint because I went back to my note 3 when I returned it and i was originally told 6 weeks for a refund but after 7 I went to customer support and was told 5 more days and it was being handled. After those 5 days I talked to them again and they told me to wait another 5 days and now its been 5 days and i'm not having any luck.
    01-13-2017 02:27 AM
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