Who's paying for my assessories

[Biggdog9]

I bought a case and 3 extra charge cables that are no good no more so i guess im out over $100

 

[g2manhou]

Good question. I want to know as well. I also missed out on a yacht tour while on vacation because I'm having to deal with this prior to my flight tomorrow morning to go back the U.S.

 

[dp2016]

I believe you will get $100 credit on your bill (at least on Verizon) once you exchange the phone for another Samsung, or $25 for any other phone.

 

[cincydavid513]

I was hoping when i returned my note tomorrow they would let me return my 3 cases and wireless charger.. I have that feeling like i might out of luck idk we'll see

 

[Biggdog9]

That does not help at all im not getting a new phone and if i did then i would hve to buy a new case and replace the cables again

 

[souffoue]

From what I understand (at least w/Verizon) they are supposed to refund your money you spent on Note 7 accessories or credit your account. This is separate from the $100 from Samsung. I haven't done it yet because the phone ((Note 5) I'm getting to replace my Note 7 won't ship from Verizon until 11/2

I also read online that Amazon would be giving refunds too

 

[felloffthetruck]

If you purchased the accessories anywhere but your carrier your SOL.

Verizon refunded me for all my accessories including the Gear S2 Classic watch.

I believe Samsung owes every Note 7 owner at least $200.00 for all this BS.

 

[Katrina White1]

Items purchased from Amazon are being refunded or exchanged with the same product for your new device. I was refunded for the Anker adapters. The IQ Sheild protector and another protector are being exchanged for the S7E version. I'm good with that.

Not another protector, I meant a case.

 

[Android_Lapis]

Best Buy & Amazon are also refunding Note 7 accessories.

 

[ibcop]

From what I understand (at least w/Verizon) they are supposed to refund your money you spent on Note 7 accessories or credit your account. This is separate from the $100 from Samsung. I haven't done it yet because the phone ((Note 5) I'm getting to replace my Note 7 won't ship from Verizon until 11/2

I also read online that Amazon would be giving refunds too

Is the Amazon thing automatic or do you have to initiate a return? I have about 7 cases and 4 packs of Anker adapters to unload.

 

[ibcop]

Items purchased from Amazon are being refunded or exchanged with the same product for your new device. I was refunded for the Anker adapters. The IQ Sheild protector and another protector are being exchanged for the S7E version. I'm good with that.

Not another protector, I meant a case.

Did you contact Amazon? Shipped and sold by Amazon or third party?

 

[keepnitreel]

Is the Amazon thing automatic or do you have to initiate a return? I have about 7 cases and 4 packs of Anker adapters to unload.

You will have to call Amazon

 

[ibcop]

You will have to call Amazon

Thanks.

 

[Katrina White1]

Did you contact Amazon? Shipped and sold by Amazon or third party?

I initiated a chat with Amazon. They are refunding me. The third parties are exchanging for the screen saver and case for the device of my choice. IQ Shield said they'd do a 1 time return, but I chose to exchange. Orzly didn't give a choice, just exchange.

 

[ibcop]

I initiated a chat with Amazon. They are refunding me. The third parties are exchanging for the screen saver and case for the device of my choice. IQ Shield said they'd do a 1 time return, but I chose to exchange. Orzly didn't give a choice, just exchange.

Thanks, I just sent Amazon an email. I looked up all my orders and I have roughly $124.89 worth of stuff.

 

[Katrina White1]

Thanks, I just sent Amazon an email. I looked up all my orders and I have roughly $124.89 worth of stuff.

Yes, you should recoup most if not all between refund and exchange. I hope it works out well for you.

In the chat session, he needed my order numbers and gave me the link to print a return label right then and there. For the 3rd parties he emailed them and they responded to me directly.

 

[ibcop]

Yes, you should recoup most if not all between refund and exchange. I hope it works out well for you.

In the chat session, he needed my order numbers and gave me the link to print a return label right then and there. For the 3rd parties he emailed them and they responded to me directly.

I received a response back but this rep said I needed to call to "better assist me".

 

[Android_Lapis]

I called & the Amazon rep sent me a return label as well as a text & email verifying the refund. My case was 3rd party fulfilled by Amazon.

 

[felloffthetruck]

Thanks, I just sent Amazon an email. I looked up all my orders and I have roughly $124.89 worth of stuff.

You have $124.89 of Worthless plastic. Whats phones have you decided to go with?

 

[ibcop]

You have $124.89 of Worthless plastic. Whats phones have you decided to go with?

I'm afraid so....still haven't made my mind up and it seems just about all of the "good" phones are out of stock and back ordered.

I just backed up the N7 so the plan is to return to a backup device sometime this weekend.