1. justin1578's Avatar
    Customers, such as myself who have returned a 2nd Note 7 still just get a total of $100 credit.

    Ex: you received $25 for first device, now you get another $25 for your trouble and if you just so happen to have chosen another Samsung, that changes to $75 ... so in reality you are getting $50 for choosing another Samsung. I'd have been happier with another VR.

    Hint hint, Samsung.
    10-15-2016 03:57 PM
  2. keepnitreel's Avatar
    1st phone $25
    2nd phone $25
    Choosing another Samsung device $75
    Total = $125
    10-15-2016 04:09 PM
  3. justin1578's Avatar
    1st phone $25
    2nd phone $25
    Choosing another Samsung device $75
    Total = $125
    What if I want to exchange my Galaxy Note7 for another Samsung smartphone?

    As a sign of our appreciation for your patience and loyalty, we are offering up to a $100 bill credit from select carrier or retail outlets if you exchange your Galaxy Note7 for another Samsung smartphone, less any incentive credits already received.
    $100 is the total amount credited
    $25 for first return, $25 for 2nd return, $50 if you choose a Samsung on the 2nd return.
    10-15-2016 04:48 PM
  4. keepnitreel's Avatar

    The $25 for the first N7 is totally separate from the 2nd $25 and $75
    10-15-2016 04:54 PM
  5. justin1578's Avatar
    See even in small letters I'm correct.

    The maximum credit from Samsung at this time is going to be $100
    10-15-2016 05:45 PM
  6. soldier45's Avatar
    I'd rather keep my Note 7 and not had this issue then even the entire cost of the phone given back to me let alone $100. Moving on to a LG V20 in 2 weeks.
    fgcchevy likes this.
    10-15-2016 06:08 PM
  7. justin1578's Avatar
    Oh look, a $100 bill credit. It is almost as if I totally expected that,
    10-28-2016 11:18 PM
  8. team420's Avatar
    $25 from first recall
    $75 from second (I went the s7e route)

    Free gear fit 2 from firest recall, ($179 thru sammy)

    Free vr head set from 2nd recall ($99 thru sammy)

    Free 256gb SD card from the switch to s7e. ($199 thru sammy)

    So, I got $579 worth of freebies from owning the note 7. As much as I'd rather have just kept my og note 7, can't really complain about all the freebies we'd never have got if there were no problems with the n7.
    10-29-2016 04:49 PM
  9. whaddupdoe's Avatar
    Has anyone actually received the total $100 yet? or even the second $25? All ive gotten was $25 from the first return.
    10-31-2016 08:12 AM
  10. Iva_LadyDiCaprio98's Avatar
    I was actually wondering why I received a $100 credit to my AT&T account lol good to know that they gave some kind of reimbursement for the trouble of having to exchange twice. My sister chose the s7 edge
    10-31-2016 09:21 AM
  11. blueGN7's Avatar
    I've received nothing for my 1st GN7 exchange & made many phone calls to Samsung, Verizon & BBY. Each blames the other. Result...I got nothing. So, I'm about to turn in my GN7 for the 2nd & final time & I do not believe I will get $100 or $75... if I select another Samsung phone. Instead I'll get....a story.
    11-02-2016 05:50 AM

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