08-15-2016 03:50 PM
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  1. bhatech's Avatar
    How do u look up your order of UPS with no tracking number.
    Track be reference, enter your phone number for which the Note 7 was ordered as reference number, leave the dates as is, choose destination zip code and search. If there is any shipment from T-Mobile or label created it should show up.

    As of now nothing shows for me.
    08-13-2016 11:39 AM
  2. Siggystyle's Avatar
    Attachment 234956Got the text yesterday. JOD for one coral blue and one black onyx. Got my tracking number which shows it has left the distribution center but still will not be delivered until the 18th.
    This is coming from Houston tho?? And to Stafford?? Are you expecting any deliveries from near by this next week?? Normally always has TMO as sender/originator
    08-13-2016 11:39 AM
  3. Kelly Kearns's Avatar
    Nobody likes Tattletales!!
    I could understand other carriers getting upset over this. Since we aren't dealing with contracts, I could see Verizon et al saying "we are supposed to wait until the agreed day to ship and TMO is using this to try and get our customers instead of waiting until the contract date to ship".

    Many people have talked about how they wish they could switch from Verizon to TMO because TMO ships early, but they just don't have good TMO coverage in their area.
    08-13-2016 11:41 AM
  4. Siggystyle's Avatar
    I always do UPS hold at the receiving hub (not store) and never ever had to pick up next day. It always said pick on the same day of delivery. But yeah you will know the pick date when you try to put a hold and doesn't hurt to keep an eye on what date it says for pick up as it could be different for different folks depending on the ups center I guess.
    If you request it BEFORE it is on a truck or getting on a truck, lile if you request it before they get it, then yes, no delay, as they have instructions for it before even getting it... Only if they HAVE it does it cause any delay, bc they have to remove it and rwplace it (that generally involves the delay)
    08-13-2016 11:42 AM
  5. Kelly Kearns's Avatar
    Well I think Monday or Tuesday it is then. So far no one on the web has reported getting it today
    I'm thinking probably Tuesday, but possibly Monday.
    08-13-2016 11:42 AM
  6. shook187's Avatar
    I have never had a shipment ship on Saturday. Even Amazon Prime orders have never shipped on Saturday for me if I order it late Friday night.
    Strangely with my Amazon Prime I've gotten Sunday deliveries with Friday ship dates.
    Siggystyle and Ashley03cali like this.
    08-13-2016 11:43 AM
  7. mikef91's Avatar
    Alright I might be just making it up when I told T-Mobile shipped S7 edge on Saturday,. Ups label created on Saturday, ups picked it up on the weekend, and many people got delivered on Monday since T-Mobile shipped the S7 edge with overnight shipping for pre orders.

    We haven't seeing anyone with overnight shipping post tracking info here so doesn't matter for this release as of now.

    Either way cool every one entitled to their own opinion.
    I had the same thing happen with my S7 edge. UPS does ship on Saturdays, especially something that's is overnight for Monday delivery.

    Posted via the Android Central App
    bhatech likes this.
    08-13-2016 11:43 AM
  8. Kelly Kearns's Avatar
    I know they processing but im not buying that people are getting shipment info right at this moment...I feel theres trolls
    Well TMO sent text to many customers. As soon as the label is printed for their phone, they can get a tracking number from UPS My Choice, before it is scanned, before the label is put on the box.
    08-13-2016 11:43 AM
  9. Siggystyle's Avatar
    I've tried right when it has loaded the plane for two day delivery. It always gives me the third day as my new delivery date so I never do it.
    They usually explain that to you (or every time I requested it) at the time of your request... If you do it on a website, there will be notice of a delay, if indeed there will be... You should be i formed through the process, so you know what to expect by completing the request
    08-13-2016 11:44 AM
  10. bhatech's Avatar
    I had the same thing happen with my S7 edge. UPS does ship on Saturdays, especially something that's is overnight for Monday delivery.

    Posted via the Android Central App
    Yeah I know some people just refuse to believe even though we come with actual data and facts. It's not that we are saying it will happen this time also 100% but based on past there is a good chance the same thing can happen.
    08-13-2016 11:44 AM
  11. bhatech's Avatar
    Strangely with my Amazon Prime I've gotten Sunday deliveries with Friday ship dates.
    Yep Amazon has deals with USPS for Sunday, Saturday delivery...so something ordered on Friday night with Amazon prime can be got on Sunday heck even Saturday if the item is in local Amazon warehouse.
    08-13-2016 11:46 AM
  12. Siggystyle's Avatar
    I went to check my order status and it says it can't find my order now!! Trying to chat with a rep now.
    Wow, ur order seems to be having some issues... Can't be aure if they are real issues or not, but if I were in your shoes, I would prob raise some hell too... Well, I would prob be doing more than that... Sorry this is the way ur experience is going... It is usually not like that for the MASS majority
    08-13-2016 11:48 AM
  13. mitsueks's Avatar
    Just received this text from T-Mobile. It's for my wife's Coral Blue. UPS shows no info yet

    Posted via the Android Central App
    Attached Thumbnails T-Mobile Samsung Galaxy Note7 Ordering Information-3370.jpg  
    mhettrich likes this.
    08-13-2016 11:48 AM
  14. Nakrohtap's Avatar
    Tmos distribution center is in Lexington also, though, isn't it? So it could go from Tmo at Lexington, to UPS hub at Lexington, then out to customers.
    I hardly think they would be shipping all of their phones to a hub in Lexington. Whatever warehouse T-Mobile is using to receive these into is obviously in Lexington, as others pointed out. They will create UPS shipments from this warehouse. They will probably ship from the Lexington warehouse to the nearest UPS hub to the delivery address, then go out on a truck from there for delivery.
    08-13-2016 11:48 AM
  15. Blues Fan's Avatar
    That's dumb. You're too impatient. And you'll lose out on the free shi+.
    I'm also worried if I don't get it on time they will run out of watches. If it's TMOBILE screw up I miss the promotion. What do I do?
    08-13-2016 11:48 AM
  16. NexusGirlX's Avatar
    So you mean it could be after the 19th before I get my phone even though I ordered on the 4th?????
    Knowing T-Mobile from past preorders, anything is possible.
    08-13-2016 11:49 AM
  17. Ashley03cali's Avatar
    Sign up for UPS My Choice, get the app. When there is info for your shipping address entered in their system, you can get push alerts from them.

    Like I said, my Thursday shipping didn't activate a text and email from them the right way. I did get an email when it was scanned into the airport in TX, getting ready to go. The previous four activities didn't generate a text or email. I did get a push notification when I got the app.

    Also when it was delivered, I didn't get an email or text from UPS like I normally do, but the app gave me notifications.
    I understand what your saying just logged into ups my choice. Still nothing for my address
    Kelly Kearns likes this.
    08-13-2016 11:50 AM
  18. Kelly Kearns's Avatar
    Thanks. This is where I was looking yesterday but every option is already turned on except for the Annual Privacy Notice, so I should be getting all notifications as far as I can tell. Weird
    Try using a desktop or the desktop view on the browser and then profile and each line.

    Also is your wife set up as the primary account holder? That could make a difference also.
    08-13-2016 11:50 AM
  19. matt3166's Avatar
    So I watched the T-Mobile unboxing which was pretty cool. But I scrolled down to the comments and at the top was a question about shipping.
    And there response was not shipping till the 18th.

    Posted via the Android Central App
    Attached Thumbnails T-Mobile Samsung Galaxy Note7 Ordering Information-1454573696.jpg  
    08-13-2016 11:53 AM
  20. sirsagey's Avatar
    I hardly think they would be shipping all of their phones to a hub in Lexington. Whatever warehouse T-Mobile is using to receive these into is obviously in Lexington, as others pointed out. They will create UPS shipments from this warehouse. They will probably ship from the Lexington warehouse to the nearest UPS hub to the delivery address, then go out on a truck from there for delivery.
    That's essentially what I said? From Tmos warehouse in Lexington, UPS picks up and takes to the UPS ship center in Lexington. From there they get loaded onto planes for further distribution/delivery.
    08-13-2016 11:54 AM
  21. susieee's Avatar
    I just got off the phone with T-Mobile the rep said she doesn't see any movements as of yet but she did say that we should be getting them by Tuesday and they were offering a whole bunch of people overnight shipping
    08-13-2016 11:55 AM
  22. Siggystyle's Avatar
    My wife gets all the order/shipping messages from 456 but I don't get them on my line and can't seem to find a way on tmo site to get those texts to come to my number as well. How did you set yours up? please and thanks
    Been so long since I have messed with all if thay, but I am sure it is in the my tmobile account settings and under notificatuons/ways we communicate or contact you... Take a look at what all your line is selected to be notified for... Initially only a primary account will be sett up for these notifications but you can make the adjustments for multiple lines (if no luck, you can always try the tech support peeps)
    08-13-2016 11:55 AM
  23. sirsagey's Avatar
    Try using a desktop or the desktop view on the browser and then profile and each line.

    Also is your wife set up as the primary account holder? That could make a difference also.
    I've tried Tmo's site as well. Yeah she is primary, I would think there would be a way to allow notifications for other lines as well though. Oh well!
    08-13-2016 11:56 AM
  24. nitroevo's Avatar
    Just received this text from T-Mobile. It's for my wife's Coral Blue. UPS shows no info yet

    Posted via the Android Central App
    Interesting how you get a tracking number before me and yet you ordered after me (I'm assuming) since at first it shows your date may be September. So why do I not have a tracking number yet?
    08-13-2016 11:56 AM
  25. tonyron227's Avatar
    T-Mobile Samsung Galaxy Note7 Ordering Information-screenshot_20160813-125133.png I just got an text confirmation from T-Mobile that they are packing my order over the weekend for delivery by the 19th. My salesperson told me it would be next day air when I ordered it so I looking for it by Tuesday...
    08-13-2016 11:56 AM
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