08-15-2016 03:50 PM
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  1. Kelly Kearns's Avatar
    Strangely with my Amazon Prime I've gotten Sunday deliveries with Friday ship dates.
    I wish I could. I know USPS priority mail will deliver on Sunday and even on Christmas Day.

    I wonder if that is how they send yours.
    08-13-2016 12:16 PM
  2. Siggystyle's Avatar
    I could understand other carriers getting upset over this. Since we aren't dealing with contracts, I could see Verizon et al saying "we are supposed to wait until the agreed day to ship and TMO is using this to try and get our customers instead of waiting until the contract date to ship".

    Many people have talked about how they wish they could switch from Verizon to TMO because TMO ships early, but they just don't have good TMO coverage in their area.
    I am SO GLAD my TMOUS coverage is excellent and FAST
    networkdood and Kelly Kearns like this.
    08-13-2016 12:16 PM
  3. Kelly Kearns's Avatar
    They usually explain that to you (or every time I requested it) at the time of your request... If you do it on a website, there will be notice of a delay, if indeed there will be... You should be i formed through the process, so you know what to expect by completing the request
    That is where I always do it is on the website. But like I said, pick up is done at the main hub here, so it could be because they have to send it back to the main hub.

    I've tried it on the website several times when I get shipping notification and it is the night it ships, for 2nd day delivery. I go choose to change it to hold and it always tells me it will be an extra day, so I never choose to do it. I haven't tried to do it calling UPS, just through my account on the Web.
    08-13-2016 12:19 PM
  4. Kelly Kearns's Avatar
    Yeah I know some people just refuse to believe even though we come with actual data and facts. It's not that we are saying it will happen this time also 100% but based on past there is a good chance the same thing can happen.
    People aren't doubting it at all.
    08-13-2016 12:20 PM
  5. Kelly Kearns's Avatar
    I hardly think they would be shipping all of their phones to a hub in Lexington. Whatever warehouse T-Mobile is using to receive these into is obviously in Lexington, as others pointed out. They will create UPS shipments from this warehouse. They will probably ship from the Lexington warehouse to the nearest UPS hub to the delivery address, then go out on a truck from there for delivery.
    The UPS United States hub is also in Lexington. If I ship something UPS from Alabama to Florida, it goes to Lexington KY first.
    08-13-2016 12:21 PM
  6. Kelly Kearns's Avatar
    I'm also worried if I don't get it on time they will run out of watches. If it's TMOBILE screw up I miss the promotion. What do I do?
    You have to get that from Samsung. Prizelogic will handle it. They will ship it to you.
    08-13-2016 12:22 PM
  7. Siggystyle's Avatar
    I've tried Tmo's site as well. Yeah she is primary, I would think there would be a way to allow notifications for other lines as well though. Oh well!
    There is, bc I have dine it before... Call tech support if u can't find the way via website... They will modify for you
    08-13-2016 12:22 PM
  8. Kelly Kearns's Avatar
    I understand what your saying just logged into ups my choice. Still nothing for my address
    Well mine on Thursday night didn't even have the label created until after 8 pm Thursday night. It was strange all around. That is normally too late to be shipped out that same day. It depends on the center and when they do their last pick up or if it was taken to a main hub that still has more going to the airport.
    08-13-2016 12:25 PM
  9. sirsagey's Avatar
    There is, bc I have dine it before... Call tech support if u can't find the way via website... They will modify for you
    Thanks, I'll give that a shot
    Siggystyle likes this.
    08-13-2016 12:27 PM
  10. Kelly Kearns's Avatar
    I've tried Tmo's site as well. Yeah she is primary, I would think there would be a way to allow notifications for other lines as well though. Oh well!
    For orders there might not be unless it is added to notify your line at the time. I turned off all notifications for the others, but when my sister got a phone last year, we somehow had her receive the text on shipping (I still got the text for her phone also). Now her getting it might be something we did in the store for that order.
    08-13-2016 12:28 PM
  11. hailsusy90's Avatar
    I just got off the phone with a T-Mobile rep and he said mine should ship Monday or Tuesday even tho I didn't get a text yet for my shipping number.
    I hope that's the case for me. But I would like to have a tracking # so I can use my UPS account to have them send to the store by me.
    08-13-2016 12:29 PM
  12. Kelly Kearns's Avatar
    Im just saying massive got charged at once, Massive got the text at once i would think as big as this forum is massive will get shipping info at once..You telling me as big as this thread is 4 people out of all of us getting shipment info..I say photoshop and trollizm....I believe that alot of people will get hit with tracking numbers at once not just a few just my 2 cents
    Well to be fair, you say everyone is trolling that posts info you don't have, about everything in this thread.

    How many posts have you called troll posts on this thread?

    They don't all get done at once and there are 4 major carriers. Labels have to be printed and scanned. It isn't instant for all orders the minute they start processing.
    08-13-2016 12:31 PM
  13. nitroevo's Avatar
    I hope that's the case for me. But I would like to have a tracking # so I can use my UPS account to have them send to the store by me.
    yeah i need to have mine rerouted. they're sending it to my aunt's address instead of mine
    08-13-2016 12:31 PM
  14. Kelly Kearns's Avatar
    Im just saying massive got charged at once, Massive got the text at once i would think as big as this forum is massive will get shipping info at once..You telling me as big as this thread is 4 people out of all of us getting shipment info..I say photoshop and trollizm....I believe that alot of people will get hit with tracking numbers at once not just a few just my 2 cents
    Also everyone doesn't have a charge. Jump on Demand orders aren't charged anything.
    networkdood likes this.
    08-13-2016 12:31 PM
  15. hailsusy90's Avatar
    yeah i need to have mine rerouted. they're sending it to my aunt's address instead of mine
    I just won't be home to sign. I work during business hours and don't want someone to steal my package either if they leave it on the porch when no one is home.
    08-13-2016 12:32 PM
  16. Blues Fan's Avatar
    Wow, ur order seems to be having some issues... Can't be aure if they are real issues or not, but if I were in your shoes, I would prob raise some hell too... Well, I would prob be doing more than that... Sorry this is the way ur experience is going... It is usually not like that for the MASS majority
    Yea I will wait until during the week if it isn't processed Monday I will raise a stink about it. I wasn't happy with the 20 dollar fee they charged to order it in person, but if I'm losing the watch promotion on top of it because of their incompetence then I might switch carriers on them eventually and cancel my order. Something funky is going on because i have not got these texts, my parents have not got the text as well, and my dad received no email as well.
    Siggystyle likes this.
    08-13-2016 12:32 PM
  17. Kelly Kearns's Avatar
    If you select special delivery options tou can get that to happen... I just think that typically it won't unless you mess with the options (and pay for it)
    Right.. We were taking about after it has shipped. For me changing it after it ships changes the date, for others it doesn't change the date.
    08-13-2016 12:33 PM
  18. networkdood's Avatar
    Also everyone doesn't have a charge. Jump on Demand orders aren't charged anything.
    They were for the Note7, at first...
    08-13-2016 12:33 PM
  19. Siggystyle's Avatar
    That is where I always do it is on the website. But like I said, pick up is done at the main hub here, so it could be because they have to send it back to the main hub.

    I've tried it on the website several times when I get shipping notification and it is the night it ships, for 2nd day delivery. I go choose to change it to hold and it always tells me it will be an extra day, so I never choose to do it. I haven't tried to do it calling UPS, just through my account on the Web.
    Just for future reference, u may consider calling, in addition to website (I do both, mostly to make aure we are looking at the same things and someone is not giving me bad info) bc sometimes the info at the center can updated further than what is on the website... If this is the case, either you can have access to more options, or possibly steer clear of unexpected turns/events... And not that this happens often with UPS (mine anyway - talking to you Stafford TX), but if you get someone cool, they can manipulate things a bit, thay u normally wouldn't get on the website...
    08-13-2016 12:36 PM
  20. CrystalMusic's Avatar
    Got my tracking info 2 hours ago from Tmobile. I pre-ordered the blue Note 7

    Posted via my Note 4/Soon-to-be Note 4
    Kelly Kearns and Siggystyle like this.
    08-13-2016 12:37 PM
  21. magia21's Avatar
    Latest from facebook T-force : Nope, the order looks great. And also, you did ask about shipping dates, and I wanted you to know that no matter when we get those messages about the order being packaged, none of the phones will leave our warehouse until the 18th, Thursday. Your order has overnight shipping, so you should be the proud lessee of a Note 7 by Friday. *JessicaB

    Posted via the Android Central App
    networkdood likes this.
    08-13-2016 12:38 PM
  22. aj888's Avatar
    I ordered 10 mins after pre order opened haven't got anything

    Posted via the Android Central App
    networkdood likes this.
    08-13-2016 12:39 PM
  23. msm0511's Avatar
    Got my tracking # text!!!!
    08-13-2016 12:39 PM
  24. Blues Fan's Avatar
    I ordered 10 mins after pre order opened haven't got anything

    Posted via the Android Central App
    That's BS. What happens if they run out of stock? I ordered on the 4th and nothing yet as well!
    08-13-2016 12:40 PM
  25. Kelly Kearns's Avatar
    Ah cool
    Good, glad that was cleared up. With Samsung saying they has to get my phone from TMO and Samsung wouldn't be sending it and you saying what you did, really makes me think UPS is handling the processing. It is UPS planes so they can say "we will process and ship Saturday and deliver Sunday" if they wanted to do that.

    If UPS is processing it or even if TMO has a warehouse next to UPS (seems they might on TX) TMO has a big contract with UPS, so I can see UPS doing things they don't normally do even for just regular business customers.

    It is probably easier for UPS to do all this on Saturday, because then it isn't a sudden large level of shipping during their regular shipping days. For UPS, Saturday is probably the best time for them to do pre-orders. I don't remember who AT&T uses, but it's FedEx and UPS here basically, so they would both be doing a lot of extra work for one or two carriers and the weekend is probably best to get it all done.
    networkdood likes this.
    08-13-2016 12:41 PM
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