08-15-2016 03:50 PM
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  1. Devs44's Avatar
    Got my tracking # text!!!!
    Screenshot please!!
    networkdood likes this.
    08-13-2016 12:42 PM
  2. anon(782252)'s Avatar
    Also everyone doesn't have a charge. Jump on Demand orders aren't charged anything.
    Well not all JoD orders. I elected to keep my down payment instead of having them cancel and reorder. I already had issues placing the order and didn't want to go thru it again.
    networkdood and Kelly Kearns like this.
    08-13-2016 12:43 PM
  3. Kelly Kearns's Avatar
    Ur sure that it is under your line, and not your wife's, that you are looking at... It may be referring to notifications for the primary acct number... Sometimes u have to enable notifications on secondary lines... But again, if u can't find it, try desktop site or tech support
    Oh also.. If he did both phones on one order, that could be it.

    TMO said if multiple phones were on one order, it wouldn't ship until the order was complete. Any back orders would delay the entire order.

    I read the other day on TMO's site where they said to do individual orders for each phone, so if one was delayed, all wouldn't be delayed.
    networkdood and Siggystyle like this.
    08-13-2016 12:44 PM
  4. s2kmafia's Avatar
    I hope I do not get screwed. I originally pre-ordered the first day and yesterday I received a message they couldn't process payment because Chase Bank thought it was a fraudulent charge/denied payment. I had to call in, they cancelled the order and completed another pre-order for me.

    Shipping date still shows 8/18-8/19. However I have not been charged yet or received texts/emails. I have called and contacted through online support - all i'm told is it will be charged when ready to ship and that it will be in my hands by 8/19.
    08-13-2016 12:45 PM
  5. Blues Fan's Avatar
    With everyone else getting their info and all it seems like something is screwed up with mine. FML lol. I think I'm just going to go buy it in person. How many days does it take for the money to get put back in my charge?
    08-13-2016 12:46 PM
  6. Kelly Kearns's Avatar
    If you select special delivery options tou can get that to happen... I just think that typically it won't unless you mess with the options (and pay for it)
    Well we are talking about regular shipping here, not paying for extra things. It seems shippers will do some things on days that aren't regular shipping days and it gets treated like a Monday through Friday. It seems like they are doing that with phone shipments for TMO. They have let them ship for TMO on Saturday on the past.
    08-13-2016 12:46 PM
  7. Kelly Kearns's Avatar
    More people getting tracking # good sign

    As i said everyone go out and have a nice weekend. Everyone who got charged will have tracking by weekend ends. How do I know? No I don't have inside info but that's how retail system work and also by past orders. They don't charge you until they are ready to ship. So I'm going to take a break for now and have some fun outside. Will come back once I have some tracking info.

    Have a good weekend everyone.
    Now of I can just get my info. I don't know yet when mine is shipping since it is being sent to me by Samsung but Samsung has to get it from TMO.
    08-13-2016 12:48 PM
  8. msm0511's Avatar
    Screenshot please!!


    I cropped out the tracking number.
    Siggystyle likes this.
    08-13-2016 12:48 PM
  9. shook187's Avatar
    I officially have my IMEI number on my lease agreement.... I'm almost sure I'm getting my phone Monday

    Siggystyle likes this.
    08-13-2016 12:48 PM
  10. hailsusy90's Avatar
    Yay! I hope I'm next
    msm0511 and susieee like this.
    08-13-2016 12:49 PM
  11. hailsusy90's Avatar
    I officially have my IMEI number on my lease agreement.... I'm almost sure I'm getting my phone Monday
    Where can I find that?
    08-13-2016 12:49 PM
  12. Kelly Kearns's Avatar
    Hhhm, I was always under the impression they had a permanent warehouse there in Lexington.
    They may have one there. It would make sense to have one near the US UPS main hub.
    08-13-2016 12:50 PM
  13. nitroevo's Avatar
    Got my tracking # text!!!!
    lucky
    msm0511, Siggystyle and Thorby like this.
    08-13-2016 12:51 PM
  14. shook187's Avatar
    Where can I find that?
    Go to billing in your account... I attached a picture
    08-13-2016 12:51 PM
  15. anon(782252)'s Avatar
    With everyone else getting their info and all it seems like something is screwed up with mine. FML lol. I think I'm just going to go buy it in person. How many days does it take for the money to get put back in my charge?
    So you've been charged and you are freaking out over not getting a text about packaging?

    Refund back to your card/bank can take up to 7 business days.
    08-13-2016 12:53 PM
  16. Blues Fan's Avatar
    I wonder what could have gone wrong with my order. I paid in full my card was charged yesterday as well and I got nothing while others already have a tracking number.
    08-13-2016 12:53 PM
  17. Kelly Kearns's Avatar
    I hope that's the case for me. But I would like to have a tracking # so I can use my UPS account to have them send to the store by me.
    Do you have UPS My Choice? At a point soon, you can get the info in My Choice. Anytime you have something shipped to your address, it will show up in My Choice.
    08-13-2016 12:54 PM
  18. sirsagey's Avatar
    Latest from facebook T-force : Nope, the order looks great. And also, you did ask about shipping dates, and I wanted you to know that no matter when we get those messages about the order being packaged, none of the phones will leave our warehouse until the 18th, Thursday. Your order has overnight shipping, so you should be the proud lessee of a Note 7 by Friday. *JessicaB

    Posted via the Android Central App
    Dude wtf! Sounds like some BS, at least I hope so. Jessica's a real debbie downer, going out of her way to crush dreams!
    08-13-2016 12:54 PM
  19. hailsusy90's Avatar
    Do you have UPS My Choice? At a point soon, you can get the info in My Choice. Anytime you have something shipped to your address, it will show up in My Choice.
    Okay I hope so.
    08-13-2016 12:55 PM
  20. Blues Fan's Avatar
    So you've been charged and you are freaking out over not getting a text about packaging?

    Refund back to your card/bank can take up to 7 business days.
    I also logged onto my TMOBILE account and it still shows processing while others here their phones are ready to be shipped and they ordered after I did. No way I get this by Tuesday if my order is even processed by then.
    08-13-2016 12:55 PM
  21. Kelly Kearns's Avatar
    I just won't be home to sign. I work during business hours and don't want someone to steal my package either if they leave it on the porch when no one is home.
    With My Choice, you can say no one has to sign and you can out instructions in there and it carriers over for all deliveries until you remove it.

    You can put the instructions, "leave in the red garden shed in the back yard behind the lawnmower" and they will.
    08-13-2016 12:56 PM
  22. hailsusy90's Avatar
    I also logged onto my TMOBILE account and it still shows processing while others here their phones are ready to be shipped and they ordered after I did. No way I get this by Tuesday if my order is even processed by then.
    Mine still shows being processed too. I got the charge.
    08-13-2016 12:56 PM
  23. Kelly Kearns's Avatar
    They were for the Note7, at first...
    At first, but they changed that quickly, so all pre-orders won't have something charged.
    networkdood likes this.
    08-13-2016 12:57 PM
  24. Victor Hernandez Jr's Avatar
    I got the text at 8am,no tracking so far
    08-13-2016 12:57 PM
  25. anon(782252)'s Avatar
    I also logged onto my TMOBILE account and it still shows processing while others here their phones are ready to be shipped and they ordered after I did. No way I get this by Tuesday if my order is even processed by then.
    I've been charged and the only additional info I have received is a text about packaging which means nothing. My account shows being processed and that's it.

    If I don't get a tracking number by Sunday night and then wake up Monday morning and people have phones out for delivery and still have nothing, then yea, I may be a little salty. Until then, everyone is in the same boat.
    Kelly Kearns and networkdood like this.
    08-13-2016 12:59 PM
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