08-15-2016 03:50 PM
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  1. msm0511's Avatar
    I'm wondering that too because I want to get my claim into samsung ASAP for my watch. My tracking info says "next day air saver" what does this shipping method mean?
    You can't submit until you have your phone either way because you have to send a pic of your receipt.
    Kelly Kearns likes this.
    08-14-2016 10:51 AM
  2. msm0511's Avatar
    I got the email yesterday saying it's been shipped. They're still sending those out though. A few have gotten them this morning. I wouldn't worry.

    Edit: Meant to quote WatermelonSlim
    08-14-2016 10:53 AM
  3. Blues Fan's Avatar
    You can't submit until you have your phone either way because you have to send a pic of your receipt.

    Do I get the receipt in the box with the phone?
    08-14-2016 10:55 AM
  4. anon(782252)'s Avatar
    I'm wondering that too because I want to get my claim into samsung ASAP for my watch. My tracking info says "next day air saver" what does this shipping method mean?
    https://www.ups.com/content/us/en/sh...day_saver.html
    08-14-2016 10:56 AM
  5. anon(782252)'s Avatar
    Do I get the receipt in the box with the phone?
    Should get a receipt with shipment. You will also need your IMEI and MAC address so you need the phone in hand before you can submit anything.
    Kelly Kearns likes this.
    08-14-2016 10:57 AM
  6. amyf27's Avatar
    You guys sure ups ships and processes on Sunday?are preorder phones a special run for them
    08-14-2016 10:58 AM
  7. nitroevo's Avatar
    meh..
    08-14-2016 11:00 AM
  8. anon(782252)'s Avatar
    You guys sure ups ships and processes on Sunday?are preorder phones a special run for them
    They may prearrange something for big launches but UPS planes fly every Sunday all across the nation for Monday deliveries.
    Kelly Kearns likes this.
    08-14-2016 11:02 AM
  9. amyf27's Avatar
    They may prearrange something for big launches but UPS planes fly every Sunday all across the nation for Monday deliveries.
    Very good to know
    08-14-2016 11:03 AM
  10. nitroevo's Avatar
    so i just asked my aunt if she has a my choice ups account and she said she doesn't. so is it not registering because i had my name placed on it with her address or..? because i even tried adding her as a household member and it didn't work
    anyone?
    08-14-2016 11:03 AM
  11. itsnotmeitsyou's Avatar
    anyone?
    Yes, the name and address must match when the label is created.
    08-14-2016 11:06 AM
  12. JessiLulu's Avatar
    Yes, the name and address must match when the label is created.
    Maybe that's what I am not seeing mine? I have my UPS account set up with my married name, but T-Mobile still has my maiden name registered on my account.

    Posted via the Android Central App
    08-14-2016 11:08 AM
  13. nitroevo's Avatar
    Yes, the name and address must match when the label is created.
    but i don't get it. i'm saying it's her address i have the ups thing set under but it was my name. it won't even let me add her name as a household member
    08-14-2016 11:09 AM
  14. anon(782252)'s Avatar
    Maybe that's what I am not seeing mine? I have my UPS account set up with my married name, but T-Mobile still has my maiden name registered on my account.

    Posted via the Android Central App
    Have you tried going into your UPS account and adding your maiden name as a household member?
    08-14-2016 11:10 AM
  15. anon(782252)'s Avatar
    but i don't get it. i'm saying it's her address i have the ups thing set under but it was my name. it won't even let me add her name as a household member
    Does it give an error when you try to add her as household member?
    08-14-2016 11:14 AM
  16. DaBlackman619's Avatar
    Omg! Where did you get that yankee candle! Haha jk. Can you post a link for that crystal case. Thats perfect for the blue one.
    http://m.ebay.com/itm/Spigen-Neo-Hyb...271?nav=SEARCH
    08-14-2016 11:18 AM
  17. Blues Fan's Avatar
    Should get a receipt with shipment. You will also need your IMEI and MAC address so you need the phone in hand before you can submit anything.
    Where is that located on my phone?
    08-14-2016 11:21 AM
  18. JessiLulu's Avatar
    Have you tried going into your UPS account and adding your maiden name as a household member?
    Yes, but it wouldn't let me. I created a new account with my maiden name and it is showing one being delivered tomorrow. 😊 Now to wait on the 2nd one. I'm not sure if this shipment is my husband's phone or mine.

    Posted via the Android Central App
    Attached Thumbnails T-Mobile Samsung Galaxy Note7 Ordering Information-3605.jpg  
    anon(782252) likes this.
    08-14-2016 11:22 AM
  19. Michael Morgan6's Avatar
    Just got my tracking info and was charged at 5am. Yea. Ordered on the 5th black. So will it go out monday?
    08-14-2016 11:23 AM
  20. DaBlackman619's Avatar
    Are the tracking info coming in text or email ?
    08-14-2016 11:24 AM
  21. anon(782252)'s Avatar
    Where is that located on my phone?
    IMEI will be on the box ( should also be in your T-Mobile account whenever it updates). MAC address is in settings on your phone. May also be on the box, I can't remember.
    08-14-2016 11:25 AM
  22. anon(782252)'s Avatar
    Are the tracking info coming in text or email ?
    I haven't received any tracking info from T-Mobile and it still says processing on my account. But I see the shipment on my UPS account.
    networkdood likes this.
    08-14-2016 11:29 AM
  23. Michael Morgan6's Avatar
    Mine was a text
    08-14-2016 11:29 AM
  24. anon(782252)'s Avatar
    Just got my tracking info and was charged at 5am. Yea. Ordered on the 5th black. So will it go out monday?
    Most likely it will be loaded on a plane tonight just like everyone else's phone.
    Hoggles likes this.
    08-14-2016 11:30 AM
  25. nitroevo's Avatar
    i guess i'm out of luck. can't even add my aunt's name as a household member to even check the damn tracking. wtf
    08-14-2016 11:32 AM
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