They may or may not update it to reflect YOUR actual status, so try not to put too much stock into that reading... that is unless you see something like SHIPPED... In that case, shout it to the WORLD!!!
T-Mobile Samsung Galaxy Note7 Ordering Information
- Thread starter bhatech
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They may or may not update it to reflect YOUR actual status, so try not to put too much stock into that reading... that is unless you see something like SHIPPED... In that case, shout it to the WORLD!!!
Will the jump on demand customers ever see an update? Or will we get the question mark all the way up until the device ships?
I ordered the blue on the 2nd day of pre orders. On the 4th. The whole time from the moment I pre-ordered it I had an estimated shipping of 8/18-8/19. All of a sudden today in the afternoon it changed from 9/6-9/20 then it changed back to 8/18-8/19. Then it changed again shortly after to 8/23-9/6 and hasn't changed back. I just spoke to a rep over the phone and he "guarantees" that I will get it at the latest on the 23rd and that most likely my shipping date will change back to 8/18-8/19 within a couple of days because my order will be prioritized since I ordered it with the first batch. I don't know what to believe. I'm hoping it was a system error and it just updated along with everyone else to 8/23 and that it corrects itself.
Not too sure about JODs... Not very familiar with their order process... I am an original JUMP! plan
According to the Care team on Twitter, it won't change for JoD until it ships. I guess we will see.
cert15z
Well-known member
You just have to ignore that ETA... It has no REAL bearing on your status... it fluctuates with current orders and supply (not with your spot or device)
AZwldcats
Well-known member
My Blue preorder that was completed about 2 mins after Preorder opened still shows
Your shipping date range has changed
Estimated to ship 08/18/2016 - 08/19/2016
Samsung Galaxy Note7 - Blue Coral - 64GB
Your shipping date range has changed
Estimated to ship 08/18/2016 - 08/19/2016
Samsung Galaxy Note7 - Blue Coral - 64GB
sincere11105
Well-known member
On the phone with rep right now, been on hold for longer than they have talked to me. Seems like she is having trouble understanding English and what I am trying to ask..
You make that sound like a good thing.
I've never wanted $130 to be taken from me so much before...
Mine is like that too... I've just been DM'ing T-Mo on Twitter, and they're updating me on my status whenever I ask... sort of inconvenient, though
sincere11105
Well-known member
Lol.. This.
I'm not thrilled that they required $69 down on JoD then backtracked but I'm ready for them to just take the money already.
Kilroy672
Well-known member
Mine is like that too... I've just been DM'ing T-Mo on Twitter, and they're updating me on my status whenever I ask... sort of inconvenient, though
What is DM T-Mobile on Twitter?
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sincere11105
Well-known member
Well after I insisted on being transferred to a supervisor becsuse the lady barely understood English and kept telling me things I already knew, the supervisor informed me that on the 13th they will be registering the IMEI numbers to customers getting the devices so that might be when they update the ETA systems. Supervisor didn't seem to know much either about why the dates are so late after launch. I hate calling them for help, they always mess up somehow and are never informed about anything..
Kilroy672
Well-known member
Thanks...since I really don't mess with Twitter all that much, how would I DM them?
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