11-29-2016 09:58 AM
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  1. Viscomi4444's Avatar
    Attachment 235034
    ???!!! Does anyone else see an update? *note* I cannot see this on the website, only in the my verizon app. The website still says processing.
    I don't feel like going through the mess of a screenshot but I just seen the same thing on my Verizon app. They took my money yesterday and it doesn't show anything on the website. Only the app. I haven't got a text or notification from them either.
    Allure2323 likes this.
    08-14-2016 05:26 AM
  2. Viscomi4444's Avatar
    Attached Thumbnails Verizon Samsung Galaxy Note7 Ordering & Shipping Information-1471170748951.jpg  
    08-14-2016 05:32 AM
  3. Viscomi4444's Avatar
    Never mind the second screenshot. Idk why it copied that but I couldn't find a way to delete it.
    08-14-2016 05:47 AM
  4. Snoopy343's Avatar


    I see the update but only in the app as well
    08-14-2016 06:01 AM
  5. jboogie1289's Avatar
    I just ordered a Spigen Neo Hybrid for my note 7 should be here tomorrow
    I ordered the Spigen Liquid Crystal soft case and they offered me a USB-C cord free. I said, well why not!!! Got the case yesterday but haven't opened it yet. I hope it's the right one to use with the phone (they have a 2.0 and 3.0 type and I'm not sure which one the Note 7 uses).
    08-14-2016 07:20 AM
  6. Snoopy343's Avatar
    I ordered the Spigen Liquid Crystal soft case and they offered me a USB-C cord free. I said, well why not!!! Got the case yesterday but haven't opened it yet. I hope it's the right one to use with the phone (they have a 2.0 and 3.0 type and I'm not sure which one the Note 7 uses).
    I herd people saying its 2.0 but not 100% sure on that.
    Kalkarni00 likes this.
    08-14-2016 07:30 AM
  7. jboogie1289's Avatar
    I herd people saying its 2.0 but not 100% sure on that.
    I saw that they were shipping the 2.0 but read somewhere it's 3.0, and I'm not sure which is correct but it's coming.
    08-14-2016 07:45 AM
  8. firehawk_1989's Avatar
    When I tap on my order in the app all I get is "Order details are currently not available. Please check back later."
    08-14-2016 07:46 AM
  9. Viscomi4444's Avatar
    I ordered the Spigen Liquid Crystal soft case and they offered me a USB-C cord free. I said, well why not!!! Got the case yesterday but haven't opened it yet. I hope it's the right one to use with the phone (they have a 2.0 and 3.0 type and I'm not sure which one the Note 7 uses).
    The note7 use 2.0 I believe?
    08-14-2016 07:48 AM
  10. Viscomi4444's Avatar
    When I tap on my order in the app all I get is "Order details are currently not available. Please check back later."
    That's what I used to get.
    08-14-2016 07:49 AM
  11. Snoopy343's Avatar
    When I tap on my order in the app all I get is "Order details are currently not available. Please check back later."
    When did you pre order? I preordered on the 3rd around 9 am est
    Kalkarni00 likes this.
    08-14-2016 07:51 AM
  12. jboogie1289's Avatar
    https://uploads.tapatalk-cdn.com/2016...e98e2da713.jpg

    I see the update but only in the app as well
    If you guys are referring to the mobile app, I can't find where you get this option. And when I choose the help option (from the mobile app) it redirects me to the web based app. Or maybe this is the one that you're referring to.
    08-14-2016 07:54 AM
  13. the block's Avatar
    I wonder if color has a major factor in shipping time?
    I ordered a black for myself and a blue for my wife, neither have been charged.
    Kalkarni00 likes this.
    08-14-2016 07:55 AM
  14. Connert's Avatar
    When I tap on my order in the app all I get is "Order details are currently not available. Please check back later."
    I get the same thing, ordered around 6am EST on the 3rd and live in Florida.

    Posted via the Android Central App
    08-14-2016 07:55 AM
  15. Connert's Avatar
    If you guys are referring to the mobile app, I can't find where you get this option. And when I choose the help option (from the mobile app) it redirects me to the web based app. Or maybe this is the one that you're referring to.
    Menu>shop>orders

    Posted via the Android Central App
    Kalkarni00 likes this.
    08-14-2016 07:56 AM
  16. Kalkarni00's Avatar
    I ordered a black for myself and a blue for my wife, neither have been charged.
    Maybe today..hang in there
    08-14-2016 07:57 AM
  17. firehawk_1989's Avatar
    When did you pre order? I preordered on the 3rd around 9 am est
    On the 3rd around 9 PM-ish cst.
    08-14-2016 08:00 AM
  18. trucksmoveamerica#AC's Avatar
    I ordered August 3rd at 12:34 AM and nothing for me yet.
    haganjeff likes this.
    08-14-2016 08:03 AM
  19. MotoWojo's Avatar
    If you guys are referring to the mobile app, I can't find where you get this option. And when I choose the help option (from the mobile app) it redirects me to the web based app. Or maybe this is the one that you're referring to.
    I get the same. The only place I can check order status is on the website. I have the latest My Verizon app update which may be the issue as the app looks quite a bit different. I ordered on 8/03 and nothing has changed ......"Your order is currently being processed. Please check back later".
    jboogie1289 likes this.
    08-14-2016 08:04 AM
  20. jboogie1289's Avatar
    Menu>shop>orders

    Posted via the Android Central App
    I'm not gonna keep on this but it's not there on my mobile app when I go to the menu, then shop. I was gonna screenshot it but it's not really worth it. I'll keep cjecking here to see what updates and info I see and then I can check my own status. Thanks for the help fellow Galaxy crew.
    08-14-2016 08:08 AM
  21. jboogie1289's Avatar
    I get the same. The only place I can check order status is on the website. I have the latest My Verizon app update which may be the issue as the app looks quite a bit different. I ordered on 8/03 and nothing has changed ......"Your order is currently being processed. Please check back later".
    Yeah, mines too. It has the white background and totally different look. So maybe that's the problem for us.
    Kalkarni00 likes this.
    08-14-2016 08:11 AM
  22. Tazer38's Avatar
    I ordered on 8/3 also. My status shows "Your order is being processed. Please check back later."

    I'm hoping that will change today.
    Kalkarni00 likes this.
    08-14-2016 08:12 AM
  23. trucksmoveamerica#AC's Avatar
    Ok, I went back to the app and actually clicked on the order and opened it up. The top says processing and down below it says ship date 8/13.

    I have not received any text messages or emails. I remember a while back on a popular phone that Verizon's systems were bogged down with so many shipments that the emails and text messages were running way behind. So in your app, actually click on the order to open it, because on mine it showed processing in the list of orders, had to click on it to see ship date.

    Also, fed ex might not have these picked up yet, they might not get picked up till tomorrow explaining the no tracking numbers yet.
    Kalkarni00 likes this.
    08-14-2016 08:14 AM
  24. Kalkarni00's Avatar
    Ok, I went back to the app and actually clicked on the order and opened it up. The top says processing and down below it says ship date 8/13.

    I have not received any text messages or emails. I remember a while back on a popular phone that Verizon's systems were bogged down with so many shipments that the emails and text messages were running way behind. So in your app, actually click on the order to open it, because on mine it showed processing in the list of orders, had to click on it to see ship date.

    Also, fed ex might not have these picked up yet, they might not get picked up till tomorrow explaining the no tracking numbers yet.
    Okay help me out here..I went on the Verizon app to look up my order instead going to the website.there is nothing there. is it because I have not been charged or what do you think might be the problem?
    08-14-2016 08:18 AM
  25. iceman64's Avatar
    Got it, thanks
    08-14-2016 08:21 AM
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