08-05-2016 03:06 PM
26 12
tools
  1. SpookDroid's Avatar
    Just a heads up (you probably already got a call from a sales rep or a text anyway).

    If you placed your order before 8/4 and are on Jump! On Demand, you payed for the 70 bucks down payment and got a $33.5 monthly charge (plus taxes) for the phone lease. BUT JOD users weren't meant to pay for the 70-dollar upfront charge, so they're offering to either keep the order as it is right now (lower monthly payments but you payed 70 dollars up front) or to cancel your order, return the 70 bucks, and re-do your order without the down payment and a monthly charge of 37.50 (plus taxes) instead, which is basically spreading the 70 dollars throughout the 18 months of the lease.

    If you're on JOD, this is probably the best way to go since you are likely not keeping the phone for the full lease term, so you end up paying less. The T-Mo rep said that they have ensured that orders that are cancelled/re-ordered this way will not lose their 'place' in the pre-order queue and will still have all the perks of pre-ordering.

    Also, no 20-dollar fee as many users are seeing when ordering on the phone or in store.
    08-04-2016 03:33 PM
  2. wookiee2cu's Avatar
    I got it and figured when I upgrade in a year I would have spent an extra $22 by not canceling my order, not worth it to me to go through the hassle of it and being put at the end of the order list.
    ctown81 likes this.
    08-04-2016 03:42 PM
  3. Dhawk1202's Avatar
    Yep, I just left the store where I pre-ordered via JOD and the option for a down payment was not even available. I can confirm what you say. Its 37.50 a month as apposed to the $32.50 with down payment. Yay! Can't wait.
    08-04-2016 03:45 PM
  4. SpookDroid's Avatar
    I got it and figured when I upgrade in a year I would have spent an extra $22 by not canceling my order, not worth it to me to go through the hassle of it and being put at the end of the order list.
    If the rep is to be believed, the place in the list is guaranteed from the first order. Whether or not that's true, remains to be seen. It took all of 5 minutes for me (and probably 2 of those were the guy asking me for my credit card even though the down payment was showing up as $0).

    I wondered about that when I placed my order because one rep had told me that JOD customers wouldn't have to pay the 70-dollar upfront charge, but the girl taking my order couldn't find a way to do that. Guess their systems were ready a day late.
    08-04-2016 03:54 PM
  5. jerrycau123's Avatar
    Op is correct! I just went through the process and my upfront payment of $69.99.. will not be charged to my account...0 down payment!.
    This is based on your credit!.
    Thank you tmobile!

    Posted via the Android Central App
    lyingfromyou likes this.
    08-04-2016 04:02 PM
  6. ctown81's Avatar
    Just a heads up (you probably already got a call from a sales rep or a text anyway).

    If you placed your order before 8/4 and are on Jump! On Demand, you payed for the 70 bucks down payment and got a $33.5 monthly charge (plus taxes) for the phone lease. BUT JOD users weren't meant to pay for the 70-dollar upfront charge, so they're offering to either keep the order as it is right now (lower monthly payments but you payed 70 dollars up front) or to cancel your order, return the 70 bucks, and re-do your order without the down payment and a monthly charge of 37.50 (plus taxes) instead, which is basically spreading the 70 dollars throughout the 18 months of the lease.

    If you're on JOD, this is probably the best way to go since you are likely not keeping the phone for the full lease term, so you end up paying less. The T-Mo rep said that they have ensured that orders that are cancelled/re-ordered this way will not lose their 'place' in the pre-order queue and will still have all the perks of pre-ordering.

    Also, no 20-dollar fee as many users are seeing when ordering on the phone or in store.
    I was told you DO lose your place in line.
    08-04-2016 04:04 PM
  7. Dhawk1202's Avatar
    I'm going to assume when it comes to Tmobile, it won't matter. We will all get our phones early anyway. At least that's what I'm counting on. ☺️

    Posted via the Android Central App
    SpookDroid likes this.
    08-04-2016 04:07 PM
  8. wookiee2cu's Avatar
    I was told you DO lose your place in line.
    I've seen a few people post that they also lost their place in line, basically cancelled their pre-order and created a new one which puts you at the end of the que. One person said they got the rep to issue a credit to their account instead of canceling the pre-order and creating a new one; if you can get them to do that then you should keep your current spot. I haven't seen anyone who has just placed an order state what ship date they were quoted, it may still be the original 18-19... so it may not even be an issue. My problem is I'm an impatient SOB and I want it as soon as possible
    08-04-2016 04:13 PM
  9. shook187's Avatar
    I was told you DO lose your place in line.
    Not much of a line to worry about
    08-04-2016 04:23 PM
  10. anon(52425)'s Avatar
    T-Mobile also said last night that I wouldn't be in the first "wave" for shipping if I cancelled only to reorder for the 0 down. That's why I took took the bill credit.
    08-04-2016 04:42 PM
  11. SpookDroid's Avatar
    I've seen a few people post that they also lost their place in line, basically cancelled their pre-order and created a new one which puts you at the end of the que. One person said they got the rep to issue a credit to their account instead of canceling the pre-order and creating a new one; if you can get them to do that then you should keep your current spot. I haven't seen anyone who has just placed an order state what ship date they were quoted, it may still be the original 18-19... so it may not even be an issue. My problem is I'm an impatient SOB and I want it as soon as possible
    Well, conflicting info! haha I was told you didn't lose your place... who knows, still shows up as shipping date on the 18th overnight. Also hoping for an early release like the past couple of times.
    08-04-2016 04:46 PM
  12. michellebjohn's Avatar
    I called and canceled today and changed my color from black to blue. I am fickle and will jump again so I didn't want to lose the downpayment. The rep told me I would not lose my place in line. We shall see...
    08-04-2016 04:58 PM
  13. SpookDroid's Avatar
    I called and canceled today and changed my color from black to blue. I am fickle and will jump again so I didn't want to lose the downpayment. The rep told me I would not lose my place in line. We shall see...
    That's two reps telling us that we wouldn't lose our place in line, and two reps saying that we would. Will it matter in the end? Stay tuned! hehe
    08-04-2016 05:08 PM
  14. Kilroy672's Avatar
    The T-Mobile sales guy I spoke with at my local mall told me that maybe I can expect it be shipping sometime next week and get it a week before its released. BTW he told me he ordered the black one for himself. Now I definitely can't wait fot this.

    Posted via the Android Central App
    08-04-2016 05:14 PM
  15. Thegreatone3's Avatar
    Went ahead and made the change since I'm likely to "Jump“ sooner than later.
    08-04-2016 06:15 PM
  16. anon(782252)'s Avatar
    Hmm, I've been debating this. The Care team on Twitter DM told me it would be a new order so I would lose my current position. Which makes sense because you end up with a new order number, which is sequential.

    When the first rep messed up my order and I had to get it fixed the next morning, I had a new order number. They didn't just fix the existing order.
    08-04-2016 06:28 PM
  17. anon(52425)'s Avatar
    That's two reps telling us that we wouldn't lose our place in line, and two reps saying that we would. Will it matter in the end? Stay tuned! hehe
    And watch the pissed off people post that cancelled and reordered complain that they haven't received their phones while others post in the "I got mine" thread.
    08-04-2016 06:39 PM
  18. Thegreatone3's Avatar
    For those that made the switch to not have the down payment, how long did it take you to get the new EIP lease document to sign? I got the cancelation email for my original order in less than an hour, but haven't seen a new EIP lease document yet (7-8 hours).
    08-05-2016 01:10 AM
  19. michellebjohn's Avatar
    For those that made the switch to not have the down payment, how long did it take you to get the new EIP lease document to sign? I got the cancelation email for my original order in less than an hour, but haven't seen a new EIP lease document yet (7-8 hours).
    Immediately
    Thegreatone3 likes this.
    08-05-2016 01:21 AM
  20. anon(782252)'s Avatar
    For those that made the switch to not have the down payment, how long did it take you to get the new EIP lease document to sign? I got the cancelation email for my original order in less than an hour, but haven't seen a new EIP lease document yet (7-8 hours).
    Sounds like something is wrong with your order. I'd hit up Care on Twitter DM and have them take a look. The EIP email should come in a matter of minutes, if not immediately.
    Thegreatone3 likes this.
    08-05-2016 01:45 AM
  21. SpookDroid's Avatar
    For those that made the switch to not have the down payment, how long did it take you to get the new EIP lease document to sign? I got the cancelation email for my original order in less than an hour, but haven't seen a new EIP lease document yet (7-8 hours).
    Yup, mine came right away. Maybe they got your e-mail wrong? Give them a call!
    08-05-2016 10:50 AM
  22. SpookDroid's Avatar
    Hmm, I've been debating this. The Care team on Twitter DM told me it would be a new order so I would lose my current position. Which makes sense because you end up with a new order number, which is sequential.

    When the first rep messed up my order and I had to get it fixed the next morning, I had a new order number. They didn't just fix the existing order.
    Rep said that even though it's a new order number, the place in the queue was being updated with that order number. True? Not sure. Reassuring? Maybe. Does it help that the quoted shipping date was still the same? Yup.
    08-05-2016 10:52 AM
  23. anon(782252)'s Avatar
    Rep said that even though it's a new order number, the place in the queue was being updated with that order number. True? Not sure. Reassuring? Maybe. Does it help that the quoted shipping date was still the same? Yup.
    Yeah, the same quoted ship time is good. Reps telling people different info, not so good lol.

    I'm just gonna let my $70 ride this time. To much hassle and rep error getting my order placed to start with. I'm not going thru the whole motion again.
    08-05-2016 01:17 PM
  24. spridell's Avatar
    Yeah, the same quoted ship time is good. Reps telling people different info, not so good lol.

    I'm just gonna let my $70 ride this time. To much hassle and rep error getting my order placed to start with. I'm not going thru the whole motion again.
    I am doing the same.

    Too much of a hassle and it's lower payments so it will work out to be the same going forward anyway.. U pay now or later
    08-05-2016 01:57 PM
  25. SpookDroid's Avatar
    I am doing the same.

    Too much of a hassle and it's lower payments so it will work out to be the same going forward anyway.. U pay now or later
    Well, not exactly. If you change the phone in 6 months, you're saving 46 bucks. 38 if you upgrade in 8 months. 22 if you do so in a year. So unless you keep the phone for 18 months, you're not really paying it later in full.
    Thegreatone3 likes this.
    08-05-2016 02:01 PM
26 12

Similar Threads

  1. Who is already waiting to order one?
    By Golfdriver97 in forum LG V20
    Replies: 36
    Last Post: 08-21-2016, 09:39 PM
  2. What Note 7 Pre-Order Offer is the best deal?
    By komobu in forum Samsung Galaxy Note 7
    Replies: 83
    Last Post: 08-15-2016, 09:57 PM
  3. Pre-ordered today, Verizon wants to give me a sweet deal on watch....
    By noordzy77 in forum Samsung Galaxy Note 7
    Replies: 35
    Last Post: 08-05-2016, 03:50 PM
  4. Heads up if ordering from Tmobile. Just pre ordered, fee.
    By Blues Fan in forum Samsung Galaxy Note 7
    Replies: 32
    Last Post: 08-05-2016, 01:43 PM
LINK TO POST COPIED TO CLIPBOARD