They don't have a clue. Once the phones are available they will have the details. Just bring in a print out of the online promo and the confirmation email you got that shows it.
I am unable to discover the details of the promo. Will myG1 iPad work for a trade in? It's on the list of acceptable trade-ins on their trade-in page (worth about $15 vs the $40 my GS4 is worth). The CSR did not think it qualified and thought it had to be a late model smart phone of some sort. But what I see here is that the trade-in value has no bearing on the $200 guarantee. So if my $40 GS4 is worth a $200 gift card, then my $15 G1 iPad should be too methinks.
If this is a pre-order promo, it can't wait until they have the phones in stock. And I'm not trading in my GS4. I need it for other things. If there are two different promos, one pre-order and one post-product arrival, then it's not very clear that is the case.
I think I'll just sit this one out until the dust clears... or until I have some understanding of the promo(s).
Oh yeah, that was the other thing. I checked 5 or 6 stores within a 30 mile radius. All I saw were VZW phones and 1 store also had a Sprint phone. None had AT&T. So it may all be a moot point anyway.