08-19-2016 09:38 PM
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  1. cruiz1022's Avatar
    If I may ask, how are you able to check your pre-order status online? I've tried and it keeps giving me an error about not being able to check online. But I am able to check it calling their 800 number. TIA!
    I'm using the app to check my order status. Bottom right tab or "more" and then order status. My Gear Fit 2 was available for pickup a few hours after I ordered.
    08-16-2016 05:57 PM
  2. jshah500's Avatar
    1985 called...
    Was that directed at me because I preordered in-store? If so, poor attempt at an insult. BB only allows one to get the free sd card if you preorder in the actual store.
    08-16-2016 06:47 PM
  3. Jaycemiskel's Avatar
    Yeah, luckily I was able to get the SD card anyway. I didn't want to deal with an in store order cause they act like they don't know how to do a full retail pre-order.
    08-16-2016 07:06 PM
  4. Clocks's Avatar
    If you pre-ordered in-store, is there a way to check status? Or did all of you pre-order online?
    I can't find a way. Nothing shows up on my best buy website order history.
    08-16-2016 07:40 PM
  5. soldier45's Avatar
    No for the guy talking about Def Leppard.
    08-16-2016 07:59 PM
  6. soldier45's Avatar
    @ Jshah500 No for the guy talking about Def Leppard.
    08-16-2016 07:59 PM
  7. y2jdmbfan's Avatar
    Went in to 2 different Best Buy's today and tried to pre-order at full retail on AT&T and they said no, without even trying. They said their system will only allow them to setup a new line or do an upgrade with a 2 year agreement. I asked why it was possible online, and they looked at me like I was trying to scam them or something. Ridiculous, and it only matters to me because I want the 256GB MicroSD Card.
    08-16-2016 08:17 PM
  8. shadow82x's Avatar
    Uh oh. I paid full retail (Verizon) and have an in-store pickup. I wonder if that'll be an issue haha. I don't want waste my time explaining to them how it works.
    08-16-2016 08:30 PM
  9. kgbj83's Avatar
    I've see that some people have picked up their watches already, but has anyone pick up their MicroSD Card? And did anyone receive an email regarding the free gift. I received a confirmation email for an in store reservation but it doesn't mention the free gift anywhere.
    08-16-2016 08:55 PM
  10. ctk4949's Avatar
    good to know ctk4949! Do remember if you're order status changed from "processing" to "ready for pickup" on launch day or did you see "preparing" or anything else before launch day?
    I dont remember if it changed. I just remember getting the pickup email right b4 lunch time. Then went to pick it up after lunch.


    For those ppl that preordered off contract online. When I picked up the Gear Fit2, the manager told me to just back in 8/19 and they will switch out for what you want. I hope so, I got his name. Just in case.
    08-16-2016 09:05 PM
  11. LdotAdot13's Avatar
    Went in to 2 different Best Buy's today and tried to pre-order at full retail on AT&T and they said no, without even trying. They said their system will only allow them to setup a new line or do an upgrade with a 2 year agreement. I asked why it was possible online, and they looked at me like I was trying to scam them or something. Ridiculous, and it only matters to me because I want the 256GB MicroSD Card.
    I got told the same thing. I was told by a best buy mobile rep it was impossible to pay full retail and get the free gifts. He called his manager over who relayed the same message. I laughed and told them you shouldn't lie to customers and pre ordered online through my phone. They were taken aback when I walked in 2 hours later and picked up my gear fit 2. I told the manger it's pretty pathetic best buy would try to make customers or potential customers get into an agreement so it can help the bottom line. The manger had nothing to say. He was even more upset when I exchanged my "free gift" for a small. Told me a gift that comes with a pre order are non refundable. I politely explained best buys non receipt policy and walked out with a small gear fit 2 for my wife.

    Sent from Sir Cletus Sexy IV.
    (S7 Edge Titanium)
    areyes163 and PlaybookFanatic like this.
    08-16-2016 09:28 PM
  12. scorpiodsu's Avatar
    Went in to 2 different Best Buy's today and tried to pre-order at full retail on AT&T and they said no, without even trying. They said their system will only allow them to setup a new line or do an upgrade with a 2 year agreement. I asked why it was possible online, and they looked at me like I was trying to scam them or something. Ridiculous, and it only matters to me because I want the 256GB MicroSD Card.
    Is your eligible for upgrade but you just want to pay full price?

    Posted via the Android Central App
    08-16-2016 09:29 PM
  13. Rated_R_1911's Avatar
    i preordered online and exchanged my fit2 for an sdcard but it took one day to get the sdcard in store but the fit 2 is a horrible deal when you compare it to the sd card. Fit 2s are going for 110 on ebay and swappa, the 256 gb sd is going for 200 on ebay and 250 in store
    08-16-2016 09:32 PM
  14. mmsean's Avatar
    @ Jshah500 No for the guy talking about Def Leppard.
    Nothing is wrong with Def Leppard...
    esotericlife and Oj467 like this.
    08-16-2016 09:42 PM
  15. esotericlife's Avatar
    I can't find a way. Nothing shows up on my best buy website order history.
    ME neither even though I have email confirmation
    08-16-2016 10:00 PM
  16. y2jdmbfan's Avatar
    Is your eligible for upgrade but you just want to pay full price?

    Posted via the Android Central App
    Yeah, this is a business account, but I pay for my devices and manage the business plan. I can't justify the extra $25 they would charge me a month from $15 to $40 to go on a Next plan or 2-year.
    08-16-2016 11:32 PM
  17. BYI's Avatar
    Placed preorder online on August 4th. Still shows Awaiting Authorization. Did get the Gear Fit delivered last week though.
    08-17-2016 09:06 AM
  18. LdotAdot13's Avatar
    All my cases, car charger and new wireless charger stand deliver today. If only my darn pre order would just be ready for in store pickup.

    Sent from Sir Cletus Sexy IV.
    (S7 Edge Titanium)
    08-17-2016 10:25 AM
  19. esotericlife's Avatar
    On the same boat here too. My accessories are burning holes on my kitchen counter dying to be used... three cases, two wireless chargers.
    08-17-2016 10:30 AM
  20. tripleh3lix's Avatar
    Awaiting authorization happen before the "preorder processing" or after? Mine says:

    (Status: Pre-ordered
    Expected release date: 08/19/2016
    Processing)
    08-17-2016 11:43 AM
  21. LdotAdot13's Avatar
    Awaiting authorization happen before the "preorder processing" or after? Mine says:

    (Status: Pre-ordered
    Expected release date: 08/19/2016
    Processing)
    That's the standard message. Means the CC hasn't been charged yet. I'm waiting impatiently...

    Sent from Sir Cletus Sexy IV.
    (S7 Edge Titanium)
    08-17-2016 03:05 PM
  22. Joe378's Avatar
    Awaiting authorization happen before the "preorder processing" or after? Mine says:

    (Status: Pre-ordered
    Expected release date: 08/19/2016
    Processing)
    The expected delivery date better be 08/19/16 as well. Ughh

    Posted via the Android Central App
    08-17-2016 03:33 PM
  23. jshah500's Avatar
    I've see that some people have picked up their watches already, but has anyone pick up their MicroSD Card? And did anyone receive an email regarding the free gift. I received a confirmation email for an in store reservation but it doesn't mention the free gift anywhere.
    If you pre-ordered in-store, you pick up the free gift when you pick up the phone.
    08-17-2016 04:05 PM
  24. esotericlife's Avatar
    Hmm the wait... Hope to get a notification tomorrow for pick up
    matt3166 likes this.
    08-17-2016 08:33 PM
  25. matt3166's Avatar
    So people are getting them in hand this morning. So fingers crossed for Best Buy to email/call everyone today.
    gogoplata1980 likes this.
    08-18-2016 09:22 AM
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