08-22-2016 12:45 AM
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  1. juergen99's Avatar
    I joined AT&T 2 years ago and I'm 75% sure I remember that they just left the phones at my door. Also, as Ruben stated, I can check when I get an actual shipping notification if they need a signature.
    Ruben Ocasio likes this.
    08-17-2016 09:34 AM
  2. Bayarda's Avatar
    From what I read so far, shipping from AT&T will be FedEx. Does anyone know if a signature is required? I just found out that I will be going to an event at 5pm on Friday and won't be home. I have a security camera that I can watch my front porch remotely so I can call a neighbor to get it when it arrives. If they need a signature and no one is home, they will probably leave a note for next day delivery. With it being a Friday, that could be a problem.
    I know from past Apple orders that FedEx has an option to pre-sign for the delivery. I normally reach that form through the order status page on Apple's website, but there might be an option to fill and print it out through FedEx.

    In a pinch, putting your name, tracking number, and a request to leave the package at the door on a signed piece of paper taped on your front door might just work.
    08-17-2016 09:41 AM
  3. THEjbrad's Avatar
    I've got the first appearance of rogue and this phone shipping at the same time. One from Wisconsin and one from Texas at this point I have more information on the comic than the almost 900 piece of technology.... thanks att
    08-17-2016 09:47 AM
  4. sameer0924's Avatar
    Confirmed that the sender is:

    ATT
    13500 INDEPENDENCE PARKWAY
    FT WORTH, TX US 76177
    800 331-0500
    Now that you got the shipping notification, does the charge show up on your account?
    08-17-2016 09:53 AM
  5. buddhake's Avatar
    Mine is sent to a corporate billing account so I don't have the charge visible until the bill prints later this month, and therefore no credit card charge to look for either. Sorry.

    One other interesting thing is that the package is forbidden from being held for pickup at my local Fedex station, due to a request by the sender to only deliver to the actual delivery address. Not had that before.
    08-17-2016 09:55 AM
  6. DaleReeck#AC's Avatar
    Why is everyone calling in? I mean, you're obviously free to do what you want but do we have to be obnoxious? From day one my email has said the device will ship 8/17-8/18. Today is 8/17, so it'll either ship today or tomorrow. No need to wait a week and a half and then suddenly start calling in early morning on the first day they estimated shipping.
    Plus, I doubt reps have much more information than we can look up on the web site.
    08-17-2016 10:17 AM
  7. Kristin Brown1's Avatar
    I suspect it will get shipped in time for Friday delivery. I think we are all just excited and just need to be patient.
    Jona005 and pinkvikchick like this.
    08-17-2016 10:23 AM
  8. Ruben Ocasio's Avatar
    I suspect it will get shipped in time for Friday delivery. I think we are all just excited and just need to be patient.
    Yes lot's are excited lol, so am i, but i can wait till it gets delivered, for now my S7 Edge will hold me down.
    08-17-2016 10:25 AM
  9. LegalAmerican's Avatar
    I'm WAY excited, but i'm not going to call the reps and tie up the lines constantly because my phone hasn't shipped by 8 am on the first estimated day of shipping. I won't be angry until friday morning if it hasn't shipped and nothing has changed. But we've known since day one that the estimated dates were today or tomorrow for shipping. If you're wanting to cancel your pre-order already, it sounds like you aren't cut out to handle pre-ordering anything.
    verks and pinkvikchick like this.
    08-17-2016 10:33 AM
  10. seanmten's Avatar
    The main reason I was worried is I had a last minute work trip come up that I wasn't expecting. I don't think it's out of the realm of worry to make sure a $900 device isn't stolen from a door step.
    There are real reasons to cancel a order. But yes, not getting it early isn't a reason to call every day to get new information.

    Posted via the Android Central App
    08-17-2016 10:38 AM
  11. LegalAmerican's Avatar
    The main reason I was worried is I had a last minute work trip come up that I wasn't expecting. I don't think it's out of the realm of worry to make sure a $900 device isn't stolen from a door step.
    There are real reasons to cancel a order. But yes, not getting it early isn't a reason to call every day to get new information.

    Posted via the Android Central App
    Agreed.
    08-17-2016 10:39 AM
  12. THEjbrad's Avatar
    Now att site says it has no record of my order. What a s**t show att is
    08-17-2016 10:47 AM
  13. Ruben Ocasio's Avatar
    Now att site says it has no record of my order. What a s**t show att is
    It's happening to everyone, the error can't find order, it's probably updating new information, so i wouldn't be worry.
    08-17-2016 10:50 AM
  14. THEjbrad's Avatar
    And now I've hit back order. Wow I have no faith in this company and will cancel my order going back to Verizon att is garbage
    08-17-2016 10:53 AM
  15. pinkvikchick's Avatar
    Every time I pre-order a phone/watch I do this. It's just fun. The main route to my house is closed both ways due to an apocalyptic fire, so I have no idea of my phone will be there but I won't, or I'll be there and my phone won't. Anyone a helicopter pilot here?

    Order date: 08/03/2016 at 11:17:24 a.m. ET, cobalt blue. 8/17-8/18. When you do the little *6737# it also gives me a backordered text, but I would be really surprised if it wasn't on my doorstep by Friday. Hopefully a hot fireman will deliver it.
    08-17-2016 11:13 AM
  16. verks's Avatar
    It will ship, as the orders process through their system the status' change. If we were all regular customers we wouldn't be crushing our refresh buttons and just assuming the phone will arrive on Friday. Nobody has got their phone yet. AT&T has not dropped the at all just be patient.
    08-17-2016 11:13 AM
  17. aggie's Avatar
    And now I've hit back order. Wow I have no faith in this company and will cancel my order going back to Verizon att is garbage
    Take a deep breath. That is just the way their system works when it is updating. My S7 Edge and Note 5 preorders did the same thing and I actually got both of them the day before launch.
    Jona005 and ShiftTab like this.
    08-17-2016 11:23 AM
  18. DeepSeaGoddess's Avatar
    And here I thought I was the only one hitting the refresh button on the page. Lol. I bet that site is seeing a lot of traffic today.

    Posted via the Android Central App
    pinkvikchick and ShiftTab like this.
    08-17-2016 11:30 AM
  19. pinkvikchick's Avatar
    Take a deep breath. That is just the way their system works when it is updating. My S7 Edge and Note 5 preorders did the same thing and I actually got both of them the day before launch.
    Same thing when I preordered the Edge...
    08-17-2016 11:38 AM
  20. Rmbrown1964's Avatar
    I'm excited!
    Bayarda and RoseMarizzle like this.
    08-17-2016 11:40 AM
  21. Todd Anthony1's Avatar
    Chatting with ATT rep now and he's saying since I preordered on 8/8 I HAVE to get my phone today or tomorrow. I'll paste the text here. I'm asking why I have no tracking number, why it says Preparing to Ship sill, etc etc. Last phone I preordered was the S6 Edge. Wifey got hers one day early, I got mine on launch day. She ordered white, and I ordered teh Black Sapphire. We'll see what he says. He's replying now lol
    08-17-2016 12:12 PM
  22. Todd Anthony1's Avatar
    FYI, my wife's name is Bianca (her name is first on the account and in the thread): Dude said that I should have phone no later than today or omtorrow morning. Here is the thread. this is such a first world problem / soap opera as to when we're getting our Notes. lolol


    AT&T: Hello! How may I help you today?
    AT&T: Our agents are currently assisting other customers. Please wait and the next available agent will assist you.
    Sebastian: It's great to meet you, Bianca! How may I help you today?
    Bianca: Hi Sebastian - just wondering when the Note 7s will ship out
    Bianca: I'm sure you're getting this question a lot today
    Sebastian: Oh no worries Bianca
    Sebastian: Just to confirm did you pre order your Note7 ?
    Bianca: yes, on aug 8th
    Sebastian: Awesome!
    Sebastian: Oh well! this new Note7 must arrive between today and tomorrow
    Sebastian: No worries
    Bianca: 'arrive to ME by today or tomorrow?
    Sebastian: Correct Bianca
    Bianca: That is awesome, even though the status online still says Preparing to Ship
    Sebastian: I totally understand your concern about this ship day, but actually it will arrive soon! no worries
    Bianca: just weird I haven't gotten a tracking number
    Bianca: sorry, bit exited lol
    Bianca: excited
    Sebastian: Sure! I understand your are feeling !
    Sebastian: Just give us a few hours to get every thing done for you
    Sebastian:
    Bianca: awesome- so they are shipping already?
    Sebastian: As I can see in my system everything is being set up, please give us some hours, your new phone must come very soon
    Bianca: ok- just seeing if soon is Friday or soon is today or tomorrow
    Sebastian: It will arrive to you by today or tomorrow morning
    Bianca: AHHH! thank you
    Sebastian: You are so welcome! Bianca
    Sebastian: Is there anything else that I can help with? I want to be absolutely sure that I have taken care of you today!
    08-17-2016 12:16 PM
  23. Ruben Ocasio's Avatar
    FYI, my wife's name is Bianca (her name is first on the account and in the thread): Dude said that I should have phone no later than today or omtorrow morning. Here is the thread. this is such a first world problem / soap opera as to when we're getting our Notes. lolol


    AT&T: Hello! How may I help you today?
    AT&T: Our agents are currently assisting other customers. Please wait and the next available agent will assist you.
    Sebastian: It's great to meet you, Bianca! How may I help you today?
    Bianca: Hi Sebastian - just wondering when the Note 7s will ship out
    Bianca: I'm sure you're getting this question a lot today
    Sebastian: Oh no worries Bianca
    Sebastian: Just to confirm did you pre order your Note7 ?
    Bianca: yes, on aug 8th
    Sebastian: Awesome!
    Sebastian: Oh well! this new Note7 must arrive between today and tomorrow
    Sebastian: No worries
    Bianca: 'arrive to ME by today or tomorrow?
    Sebastian: Correct Bianca
    Bianca: That is awesome, even though the status online still says Preparing to Ship
    Sebastian: I totally understand your concern about this ship day, but actually it will arrive soon! no worries
    Bianca: just weird I haven't gotten a tracking number
    Bianca: sorry, bit exited lol
    Bianca: excited
    Sebastian: Sure! I understand your are feeling !
    Sebastian: Just give us a few hours to get every thing done for you
    Sebastian:
    Bianca: awesome- so they are shipping already?
    Sebastian: As I can see in my system everything is being set up, please give us some hours, your new phone must come very soon
    Bianca: ok- just seeing if soon is Friday or soon is today or tomorrow
    Sebastian: It will arrive to you by today or tomorrow morning
    Bianca: AHHH! thank you
    Sebastian: You are so welcome! Bianca
    Sebastian: Is there anything else that I can help with? I want to be absolutely sure that I have taken care of you today!
    Lmfao 🤔🤔we will see
    LegalAmerican likes this.
    08-17-2016 12:20 PM
  24. Todd Anthony1's Avatar
    Right! haha
    Ruben Ocasio likes this.
    08-17-2016 12:22 PM
  25. LegalAmerican's Avatar
    Lmfao we will see
    For some reason I don't believe Sebastian.
    Ruben Ocasio, qnet and Bayarda like this.
    08-17-2016 12:22 PM
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