msndrstood
Well-known member
I got the 256 SD card. I sent in my receipt on the 19th about 7:30 pm EDT.Awesome. What did u order and what time did you submit your claim?
I got the 256 SD card. I sent in my receipt on the 19th about 7:30 pm EDT.Awesome. What did u order and what time did you submit your claim?
The same thing happened to me. Samsung is telling me that is not a receipt even though i stated it was a online purchase and i don't have a physical receipt.....
That's exactly what I did.I reuploaded a PDF version of my online receipt and I underlined all the important stuff. Hopefully it ends up working this time.
That's exactly what I did.
Its like they don't want to read the entire email or something. I've done two one for myself and my sister,she's on at&t i submitted her packing receipt. They denied it so i thought i would send the same receipt,but this time i used my phone to edit the receipt I circled the phone,and the entire total section ( in red)they approved it.I submitted the email reciept first, then my order confirmation email. They only have the date the email was sent to me.....
Ok all is well spoke with a rep and they received it. Thanks for your assistance. Should have done that in the first place!!send the agreement page that has Security Agreement at the top of the page. everything you need will be on that one page. underline the phone model and then circle the entire total box.
That's great glad i was able to helpOk all is well spoke with a rep and they received it. Thanks for your assistance. Should have done that in the first place!!