04-27-2017 03:44 AM
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  1. AllPhones's Avatar
    But why does Samsung not offer the AT&T version?
    They do, but they ran out of the AT&T version. SOLD OUT!
    08-15-2016 06:57 PM
  2. nobrakes's Avatar
    That is strange.. I ordered around 8 a.m. On the third and got my sd card within a couple of days.
    Ordered on the 3rd and couple hours later got email saying the cards are on backorder
    08-15-2016 07:29 PM
  3. nobrakes's Avatar
    I guess it all depends on whether our cards gets charged by Wednesday, in time for it to be shipped and delivered by Friday. I'm not holding my breath...
    My card was charged the 3rd when I ordered
    08-15-2016 07:30 PM
  4. PhabPhan's Avatar
    My card was charged the 3rd when I ordered
    But did it stay charged, or did it fall off?
    08-15-2016 08:08 PM
  5. ConstantDefector's Avatar
    It was likely just pinged.

    Funny, the one time you want your CC to actually be charged. Haha
    08-15-2016 08:12 PM
  6. soldier45's Avatar
    Every year the same thing happens. Most people get theirs on the day of release when they pre order online. Some lucky ones get it a day or two early.
    08-15-2016 08:17 PM
  7. daveappen's Avatar
    Every year the same thing happens. Most people get theirs on the day of release when they pre order online. Some lucky ones get it a day or two early.
    Is this the case for folks that pre-ordered directly from Samsung.com? At this point, I'd be happy to get it the day of release or even 1 day afterwards.
    08-15-2016 08:21 PM
  8. xkoolaidislifex's Avatar
    I ordered mine from samsung.com (Verizon version) on Aug 3rd, received my Gear Fit2 on August 8. Fingers crossed for Friday. I called a few times to talk to customer service...they have no clue. One woman said they would be shipping out the first batch on the 18th, another said she had no idea.
    08-15-2016 08:28 PM
  9. nobrakes's Avatar
    But did it stay charged, or did it fall off?
    You're right it fell off. I don't see it in my account
    08-15-2016 09:53 PM
  10. xkoolaidislifex's Avatar
    I paid via PayPal and everything has transferred, but it is probably being held by the middle-man company.
    08-15-2016 09:57 PM
  11. jhimmel's Avatar
    Can't get the status of my order now at the Samsung site. The "loading" animation just keeps spinning on that page. Maybe updated status is coming.
    08-15-2016 10:19 PM
  12. ConstantDefector's Avatar
    Can't get the status of my order now at the Samsung site. The "loading" animation just keeps spinning on that page. Maybe updated status is coming.
    We'll have none of that optimism in this thread!

    😆
    08-15-2016 11:35 PM
  13. rsmin's Avatar
    Can't get the status of my order now at the Samsung site. The "loading" animation just keeps spinning on that page. Maybe updated status is coming.
    That happened to me a couple of days ago and I thought the same thing. Just checked and I can see my order, same status it's been since the 3rd.
    08-15-2016 11:35 PM
  14. PhabPhan's Avatar
    Another day, and still no movement. I shall continue to be impatiently patient.
    08-16-2016 09:14 AM
  15. rsmin's Avatar
    Another day, and still no movement. I shall continue to be impatiently patient.
    LOL
    08-16-2016 10:19 AM
  16. rsmin's Avatar
    Hearing that the number for Samsung.com order information is 855-726-8721. I tried calling but I am at work and the wait time is too long. Probably a worthless call anyway.
    08-16-2016 12:06 PM
  17. ScottJ28's Avatar
    I called the 855 number in regards to my order, which was placed on 8/3, and they told me that they had zero information about the shipping date. She did say that is should be on 8/18 or 8/19, but couldn't guarantee. I ordered the blue Note 7 AT&T.
    08-16-2016 12:31 PM
  18. rsmin's Avatar
    I called the 855 number in regards to my order, which was placed on 8/3, and they told me that they had zero information about the shipping date. She did say that is should be on 8/18 or 8/19, but couldn't guarantee. I ordered the blue Note 7 AT&T.
    ScottJ28,

    Thanks. I think they are like the carriers and are just not saying anything.
    08-16-2016 12:50 PM
  19. shrxwin's Avatar
    So nothing from Samsung yet, but my Verizon order has shipped! ordered on the 12th, they did not acknowledge it until the 15th and it shipped today for 19th delivery saying something like held at shippers request for future delivery...

    I will leave the Samsung order in place for now and see what happens!

    can't wait...
    08-16-2016 12:59 PM
  20. PhabPhan's Avatar
    I'm going to call my local BB and see what the chances are for picking up the phone and SD card on Friday. If my card is not charged by end of day tomorrrow, I'll just do that. The main reason for ordering from Samsung was to get the SD card, so if BB will give it to me on Friday, then, why not?
    ConstantDefector likes this.
    08-16-2016 02:02 PM
  21. njshoremom4gurlz's Avatar
    I thought of paying cash for one on Samsung cheaper cell phone bill lol
    08-16-2016 02:17 PM
  22. ConstantDefector's Avatar
    I got an email reply just now. I don't buy it.

    Ordered directly from Samsung.com?-screen-shot-2016-08-16-3.37.56-pm.png
    njshoremom4gurlz likes this.
    08-16-2016 02:40 PM
  23. iksorwon's Avatar
    Hello,
    I understand you want to know your order status . I have reviewed your account and see where you preordered the Note 7. The Note 7's will begin shipping around late August. Once the item ships you will receive a tracking number via email. If you have any other questions or concerns please email back. Have a great day!
    Shalonda
    |Samsung Ecommerce|855.726.8721|
    NOTICE: This message, and any attachments, contain(s) information that may be confidential or protected by privilege from disclosure and is intended only for the individual or entity named above. No one else may disclose, copy, distribute, or use the contents of this message for any purpose. Its unauthorized use, dissemination, or duplication is strictly prohibited and may be unlawful. If you receive this message in error or you otherwise are not an authorized recipient, please immediately delete the message and any attachments and notify the sender.
    08-16-2016 02:45 PM
  24. rsmin's Avatar
    Hello,
    I understand you want to know your order status . I have reviewed your account and see where you preordered the Note 7. The Note 7's will begin shipping around late August. Once the item ships you will receive a tracking number via email. If you have any other questions or concerns please email back. Have a great day!
    Shalonda
    |Samsung Ecommerce|855.726.8721|
    NOTICE: This message, and any attachments, contain(s) information that may be confidential or protected by privilege from disclosure and is intended only for the individual or entity named above. No one else may disclose, copy, distribute, or use the contents of this message for any purpose. Its unauthorized use, dissemination, or duplication is strictly prohibited and may be unlawful. If you receive this message in error or you otherwise are not an authorized recipient, please immediately delete the message and any attachments and notify the sender.
    Yep, I am not sure what to believe. I was told that on a chat a few days ago, but someone here in the forums called the number I posted a few hours ago and she wouldn't promise but said they should be shipping this before the 18th or 19th. So who knows. The aggravating thing was when we all ordered, nothing was mentioned about not getting it by the 19th. The weird thing about this late August early September statement by them is I believe that is the date that is supposed to be happening for countries overseas. I know if they truly don't ship till later a lot who ordered through Samsung will cancel their order after getting their phone through a carrier and will never trust Samsung.com again.
    08-16-2016 03:34 PM
  25. xkoolaidislifex's Avatar
    I agree that it is a canned statement. Now their website says "shipping in september" if you try and order now. I still have a slight bit of optimism that we will all be pleasantly surprised come Friday. Nobody ruin my dreams.
    08-16-2016 03:58 PM
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