09-03-2016 04:52 AM
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  1. importcraz's Avatar
    Only reason I pre ordered was to get the device early, like everyone else on this forum.

    Who would even be on this forum if you weren't expecting to receive the phone earlier?
    That's a pretty good point, no real reason to be on an entire post dedicated to nothing but receiving the order early. As everyone here is tracking when everyone else receives a crumb of info however small. But hey Mike doesn't care, he preordered o as everyone else in the world out of convenience. And isn't here to check for early delivery. Yup
    flapoboy likes this.
    08-16-2016 06:33 AM
  2. DaBlackman619's Avatar
    Only reason I pre ordered was to get the device early, like everyone else on this forum.

    Who would even be on this forum if you weren't expecting to receive the phone earlier?
    We all were expecting it to come early but it's not the end of the world if it doesn't. Now if Tmobile advertised or guarantee it would come early then that is a whole different conversation
    queenren likes this.
    08-16-2016 06:37 AM
  3. flapoboy's Avatar
    That's a pretty good point, no real reason to be on an entire post dedicated to nothing but receiving the order early. As everyone here is tracking when everyone else receives a crumb of info however small. But hey Mike doesn't care, he preordered o as everyone else in the world out of convenience. And isn't here to check for early delivery. Yup
    I'm sick of the trollz, making it seem as if anyone talking about cancellation is insane, I paid $909.49 upfront, I can do whatever I want, but I'm not canceling
    08-16-2016 06:39 AM
  4. Prodrig49's Avatar
    New to this and, this is my 1st pre order. I am from NYC and have been following this forum since about 8/10. Also I have verified this morning that t mob can't charge my card unless it has been shipped. I checked yesterday as the charge has been pending since Friday, but actually posted to my account yesterday. The rep said they must have shipped early, I hope so. Oh n I ordered on the 4th black onyx.
    08-16-2016 06:40 AM
  5. importcraz's Avatar
    I'm sick of the trollz, making it seem as if anyone talking about cancellation is insane, I paid $909.49 upfront, I can do whatever I want, but I'm not canceling
    I know right, I paid damn near $3k for new gear, that's been sitting waiting for stupid preorder to ship. When I was told they would ship my other items separate.
    08-16-2016 06:45 AM
  6. importcraz's Avatar
    New to this and, this is my 1st pre order. I am from NYC and have been following this forum since about 8/10. Also I have verified this morning that t mob can't charge my card unless it has been shipped. I checked yesterday as the charge has been pending since Friday, but actually posted to my account yesterday. The rep said they must have shipped early, I hope so. Oh n I ordered on the 4th black onyx.
    This isn't really true, as I was charged thurs or fri. For everything, was pending mon, and actually completed Thursday / friday. No one besides reviewers have received the phone yet.
    08-16-2016 06:47 AM
  7. CehowardNote7's Avatar
    I don't ]think you will get your 20 dollars back lol
    I almost got it back.

    I asked for a manager or supervisor.

    I let them know big time how they screwed this up by releasing the tracking info, and because they have been doing it in the past, die hard TMO fans were sitting here waiting and waiting. I explained that if you still had the phones, you didn't have to release that tracking info to UPS and UPS in turn gave us an estimated delivery time.

    I told them, they should have just kept that info, let the "processing info" stay there, and whey they physically ship the phones to UPS, then release the info. I told that that was the worst customer service blunder over nothing I have ever seen. The manager agreed.

    After that, I told them I am requesting that you all refund my $69 and/or the new $20 upgrade fee.

    Here is where I saw I was going to win this.. The supervisor told me the $69 goes toward the phone, but "let me see about the $20".. Then they saw on my account, that TMO has already credited $29.98 for listing USPS Priority instead of overnight, and that is when they said no. The reason was, YOU ALREADY got a discount.

    So, my understanding would be if I didn't have the $29.98 credited to my account on this same fiasco, they would have given me my $20 back..
    BTW, TMO still has the phones, they said they will be shipping them out tomorrow. Again, I told them that was screwed up big time.. So, it seems this time it will BE THE 18TH... GRRRRRRRR.
    Nawkole likes this.
    08-16-2016 06:51 AM
  8. importcraz's Avatar
    I almost got it back.

    I asked for a manager or supervisor.

    I let them know big time how they screwed this up by releasing the tracking info, and because they have been doing it in the past, die hard TMO fans were sitting here waiting and waiting. I explained that if you still had the phones, you didn't have to release that tracking info to UPS and UPS in turn gave us an estimated delivery time.

    I told them, they should have just kept that info, let the "processing info" stay there, and whey they physically ship the phones to UPS, then release the info. I told that that was the worst customer service blunder over nothing I have ever seen. The manager agreed.

    After that, I told them I am requesting that you all refund my $69 and/or the new $20 upgrade fee.

    Here is where I saw I was going to win this.. The supervisor told me the $69 goes toward the phone, but "let me see about the $20".. Then they saw on my account, that TMO has already credited $29.98 for listing USPS Priority instead of overnight, and that is when they said no. The reason was, YOU ALREADY got a discount.

    So, my understanding would be if I didn't have the $29.98 credited to my account on this same fiasco, they would have given me my $20 back..
    BTW, TMO still has the phones, they said they will be shipping them out tomorrow. Again, I told them that was screwed up big time.. So, it seems this time it will BE THE 18TH... GRRRRRRRR.
    Damn good effort man. So close. Hack the planet
    08-16-2016 06:53 AM
  9. Prodrig49's Avatar
    No worries just telling you my personal experience so far bro but thanks for the insight if that is the case I have verified with my Merchant that they cannot charge my card unless they shipped it because this is against my cards policy also I have verified this with T-Mobile so if I seen no movement today I will be calling to complain and for some sort of credit if not they'll have to deal with my credit card company
    CehowardNote7 likes this.
    08-16-2016 06:55 AM
  10. importcraz's Avatar
    No worries just telling you my personal experience so far bro but thanks for the insight if that is the case I have verified with my Merchant that they cannot charge my card unless they shipped it because this is against my cards policy also I have verified this with T-Mobile so if I seen no movement today I will be calling to complain and for some sort of credit if not they'll have to deal with my credit card company
    Remember they are charging your card for shipping. It's a little weird. Just keep that in mind. Even though the shipping is free.
    Prodrig49 likes this.
    08-16-2016 06:58 AM
  11. Nakrohtap's Avatar
    Someone on here has their phone at the local hub. So, maybe some are going out tiday, not tomorrow. We'll see later this afternoon.
    08-16-2016 06:58 AM
  12. JmKc's Avatar
    I don't if know if this happened to anybody else but I got an alert from my bank app informing me that I was charged for the Note 7. Did a double take on that thinking Tmo charged me twice since I know I already got charged for the phone during the weekend. Checked my bank statement and I only see the charge once. Thank god.

    Maybe a sign that shipping really starts today?
    Prodrig49 likes this.
    08-16-2016 06:59 AM
  13. importcraz's Avatar
    You also missed all the fun from the og post.
    08-16-2016 06:59 AM
  14. Prodrig49's Avatar
    Definitely interesting how do you think this would affect my situation ?
    08-16-2016 07:01 AM
  15. networkdood's Avatar
    I don't if know if this happened to anybody else but I got an alert from my bank app informing me that I was charged for the Note 7. Did a double take on that thinking Tmo charged me twice since I know I already got charged for the phone during the weekend. Checked my bank statement and I only see the charge once. Thank god.

    Maybe a sign that shipping really starts today?
    Nope
    08-16-2016 07:02 AM
  16. DaBlackman619's Avatar
    Who actually has won a prize from tmobile Tuesday?
    networkdood likes this.
    08-16-2016 07:02 AM
  17. flapoboy's Avatar
    Who actually has won a prize from tmobile Tuesday?
    Got frosty from Wendy's last week
    08-16-2016 07:05 AM
  18. Prodrig49's Avatar
    It was most likely pending or there was a hold on your account. Same here so I believe this is a sign that they're really going out today, because the charges over the weekend did not go through. It was just to make sure that the down payment would go through but now the cards are actually being charged check your account guys.
    JmKc likes this.
    08-16-2016 07:05 AM
  19. flapoboy's Avatar
    It was most likely pending or there was a hold on your account. Same here so I believe this is a sign that they're really going out today, because the charges over the weekend did not go through. It was just to make sure that the down payment would go through but now the cards are actually being charged check your account guys.
    My card was charged yesterday, but I don't think we are going to get them today
    Prodrig49 likes this.
    08-16-2016 07:08 AM
  20. importcraz's Avatar
    Got frosty from Wendy's last week
    Wendy's here, gives free frosty if temp gets above 90
    DaBlackman619 and networkdood like this.
    08-16-2016 07:09 AM
  21. spridell's Avatar
    I have pre-ordered a lot of phones from T-mo and I have to say this one has been different than all the others.

    In the past when you got the tracking number you got your phone within 24 hours.

    There are 2 possibilities here I think....

    T-mo DOES NOT have stock yet and all they did was create shipping labels (which generated the automated shipping texts we all got)

    or

    T-mo is holding them all up waiting until it gets closer to release date.

    I am betting T-mo is holding them up to ship out closer to release date
    networkdood likes this.
    08-16-2016 07:10 AM
  22. flapoboy's Avatar
    Wendy's here, gives free frosty if temp gets above 90
    You trying to make me feel bad, tmobile given away stuff that's already free?

    I might cancel my note 7 order now. Lol
    importcraz and DaBlackman619 like this.
    08-16-2016 07:12 AM
  23. importcraz's Avatar
    I have pre-ordered a lot of phones from T-mo and I have to say this one has been different than all the others.

    In the past when you got the tracking number you got your phone within 24 hours.

    There are 2 possibilities here I think....

    T-mo DOES NOT have stock yet and all they did was create shipping labels (which generated the automated shipping texts we all got)

    or

    T-mo is holding them all up waiting until it gets closer to release date.
    We know for certain they have been prepped to ship. I think damsung laid down the law, and tmo is just holding them till right before. I expect shipping wed at latest, since it will be a huge carrier release. If we are lucky today.
    08-16-2016 07:12 AM
  24. importcraz's Avatar
    You trying to make me feel bad, tmobile given away stuff that's already free?

    I might cancel my note 7 order now. Lol
    Well if your area doesnt, than its still free to you so plus😉. I haven't won anything to use yet. Only thing that came close was movie tickets but deadline to use was like 6 hours. Oh well.
    08-16-2016 07:14 AM
  25. DaBlackman619's Avatar
    Has anyone got info that pre ordered the blue on or after 8/6 ? My wife went with blue now she thinking of going black since blue is back ordered
    08-16-2016 07:15 AM
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