T-mobile Samsung Galaxy Note 7 Ordering /Shipping Information

[amyf27]

I got two cases free that I ordered from amazon because I complained about their screwed up shipping statuses..I know it's not a phone but still at least the cases were free lol.

 

[Victor Hernandez Jr]

I don't ]think you will get your 20 dollars back lol

T-Mobile's usually good with giving credits if you complain enough on the phone they give you whatever you want

 

[mikef91]

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That's f-ed up. My order was processed the same time as yours. No movement at all since Saturday. The only thing I did was request it to be held for pickup at the UPS hub. That shouldn't interfere with shipping or delivery at all. I live in Philly. You're lucky. Enjoy.

Posted via the Android Central App

 

[Victor Hernandez Jr]

That's f-ed up. My order was processed the same time as yours. No movement at all since Saturday. The only thing I did was request it to be held for pickup at the UPS hub. That shouldn't interfere with shipping or delivery at all. I live in Philly. You're lucky. Enjoy.

Posted via the Android Central App

 

[sincere11105]

That's f-ed up. My order was processed the same time as yours. No movement at all since Saturday. The only thing I did was request it to be held for pickup at the UPS hub. That shouldn't interfere with shipping or delivery at all. I live in Philly. You're lucky. Enjoy.

Posted via the Android Central App

It's not the note. Probably something else

 

[UN1QUEx]

Okay Im going to start complaining tomorrow, hopefully they will give me my 69 dollars back too.

 

[CehowardNote7]

I don't ]think you will get your 20 dollars back lol

Yes, I know chances are slim. But, I want to talk to TMO this morning, so I will just throw that in the conversation. I am going to ask to speak to a supervisor. And respectfully tell them how the not on DROP THE BALL on this, they backhanded almost all their preorder customers..

Also, on the $20.. Not impossible. I have heard some peeps getting theirs back..It is a manager's call. They gave me $29.98 back on the premise that they had USPS Prority as the carrier. I pointed that out, they told me they would give me the $14.99 credit and CHANGE it to overnight UPS.. But, it didn't show up on my status, so told them to give me another $14.99 because whether you changed it or not, it is still there looking me in the face. Result another $14.99..

So, after I tell them that screwed up big time, and then got the gall to charge me $20 to upgrade, give me my darn $20 back...

Don't work, it will keep me smiling.. Not going to let them frustrate me, as you can see it really hit a lot of peeps.. That's funny too..

Luck to both of us...

 

[amyf27]

L..m..a..o

 

[amyf27]

Okay Im going to start complaining tomorrow, hopefully they will give me my 69 dollars back too.

That 69 goes towards the phone balance

 

[amyf27]

L..m..a..o

I was trying to laugh at that photo of the Star Wars guy

 

[CehowardNote7]

Okay Im going to start complaining tomorrow, hopefully they will give me my 69 dollars back too.

Ha, good idea, just saw this, I might go for the same thing, along with $20 too..We have to go with a manager or a supervisor.. I am going to ask for BOTH, if I am lucky, I will get one.. Will let you know...

 

[UN1QUEx]

Yes, I know chances are slim. But, I want to talk to TMO this morning, so I will just throw that in the conversation. I am going to ask to speak to a supervisor. And respectfully tell them how the not on DROP THE BALL on this, they backhanded almost all their preorder customers..

Um, do I go to a store and do this or 611 will suffice..? I feel bad for the rep that takes my phone call..

Also, on the $20.. Not impossible. I have heard some peeps getting theirs back..It is a manager's call. They gave me $29.98 back on the premise that they had USPS Prority as the carrier. I pointed that out, they told me they would give me the $14.99 credit and CHANGE it to overnight UPS.. But, it didn't show up on my status, so told them to give me another $14.99 because whether you changed it or not, it is still there looking me in the face. Result another $14.99..

So, after I tell them that screwed up big time, and then got the gall to charge me $20 to upgrade, give me my darn $20 back...

Don't work, it will keep me smiling.. Not going to let them frustrate me, as you can see it really hit a lot of peeps.. That's funny too..

Luck to both of us...

 

[UN1QUEx]

That 69 goes towards the phone balance

I know I'm gonna try and get it back.. I've been inspired by cehoward.

 

[amyf27]

So far the only update I get are when I make a change to the delivery LOL I changed it back to drop at a UPS store by work.

 

[importcraz]

Oh don't say that. The process is just disorderly, the phone will be worth the trouble when it arrives

Just canceled my order.

 

[UN1QUEx]

Just canceled my order.

Wait.. WHY!

 

[amyf27]

We've made it this far so far we can wait another couple days I ordered on the 4th and now its the 16th

 

[Victor Hernandez Jr]

If I don't get the phone at least by Thursday I'm going to cancel my order as well and pick it up at TMobile on Friday

 

[shook187]

If I don't get the phone at least by Thursday I'm going to cancel my order as well and pick it up at TMobile on Friday

Same here

 

[amyf27]

If I don't get the phone at least by Thursday I'm going to cancel my order as well and pick it up at TMobile on Friday

How does that affect if you made a down payment or paid taxes