T-mobile Samsung Galaxy Note 7 Ordering /Shipping Information

[DaBlackman619]

You don't get the point of pre ordering you want to have the device before release date you don't want people going into a store that didn't make an effort to get the phone before you.

Lol it didn't take a lot of effort to pre order. You called or went in a store. Seem effortless to me lol.

 

[importcraz]

This preorder is just all ****. Some are getting updates, some arent. Some actually show updates, some don't. Crap mine still shows schedule delivery for 8/15/2016 @ 1300

 

[importcraz]

Really?? Then you must have failed English 101. "Not yet been made commerically available" means not yet able to purchase in stores. It does not mean that you get it before everyone else. And the verb definition speaks for itself.

Definition defines preorder, says nothing about convenience or securing purchase. So are you reading between the lines to fit (your) definition

 

[badMojo69]

Got an email that my card was actually charged, but still no movement from my "Overnight shipped" order from 8/13. :-$

 

[shook187]

My mind body and soul is prepared to go and live with the Samsung on5 till Friday.... I know I can I know I can I know I can

 

[importcraz]

Really?? Then you must have failed English 101. "Not yet been made commerically available" means not yet able to purchase in stores. It does not mean that you get it before everyone else. And the verb definition speaks for itself.

I appreciate your little stabs at wit, and banter. It's pretty amusing at these wee hours of the day. It's cute, I feel like I'm conversing with my children.

 

[flapoboy]

Only reason I pre ordered was to get the device early, like everyone else on this forum.

Who would even be on this forum if you weren't expecting to receive the phone earlier?

 

[importcraz]

Got an email that my card was actually charged, but still no movement from my "Overnight shipped" order from 8/13. :-$

Welcome to the. Club of anxiety, anger, regret, disappointment, and now disrespect . It's been a long and bumpy road.

 

[importcraz]

It's the tmo note 7 emotional roller-coaster preorder.

 

[Chris Dj-Elf]

430 am in cali and no scans yet back to sleep i go

 

[importcraz]

Only reason I pre ordered was to get the device early, like everyone else on this forum.

Who would even be on this forum if you weren't expecting to receive the phone earlier?

That's a pretty good point, no real reason to be on an entire post dedicated to nothing but receiving the order early. As everyone here is tracking when everyone else receives a crumb of info however small. But hey Mike doesn't care, he preordered o as everyone else in the world out of convenience. And isn't here to check for early delivery. Yup

 

[DaBlackman619]

Only reason I pre ordered was to get the device early, like everyone else on this forum.

Who would even be on this forum if you weren't expecting to receive the phone earlier?

We all were expecting it to come early but it's not the end of the world if it doesn't. Now if Tmobile advertised or guarantee it would come early then that is a whole different conversation

 

[flapoboy]

That's a pretty good point, no real reason to be on an entire post dedicated to nothing but receiving the order early. As everyone here is tracking when everyone else receives a crumb of info however small. But hey Mike doesn't care, he preordered o as everyone else in the world out of convenience. And isn't here to check for early delivery. Yup

I'm sick of the trollz, making it seem as if anyone talking about cancellation is insane, I paid $909.49 upfront, I can do whatever I want, but I'm not canceling

 

[Prodrig49]

New to this and, this is my 1st pre order. I am from NYC and have been following this forum since about 8/10. Also I have verified this morning that t mob can't charge my card unless it has been shipped. I checked yesterday as the charge has been pending since Friday, but actually posted to my account yesterday. The rep said they must have shipped early, I hope so. Oh n I ordered on the 4th black onyx.

 

[importcraz]

I'm sick of the trollz, making it seem as if anyone talking about cancellation is insane, I paid $909.49 upfront, I can do whatever I want, but I'm not canceling

I know right, I paid damn near $3k for new gear, that's been sitting waiting for stupid preorder to ship. When I was told they would ship my other items separate.

 

[importcraz]

New to this and, this is my 1st pre order. I am from NYC and have been following this forum since about 8/10. Also I have verified this morning that t mob can't charge my card unless it has been shipped. I checked yesterday as the charge has been pending since Friday, but actually posted to my account yesterday. The rep said they must have shipped early, I hope so. Oh n I ordered on the 4th black onyx.

This isn't really true, as I was charged thurs or fri. For everything, was pending mon, and actually completed Thursday / friday. No one besides reviewers have received the phone yet.

 

[CehowardNote7]

I don't ]think you will get your 20 dollars back lol

I almost got it back.

I asked for a manager or supervisor.

I let them know big time how they screwed this up by releasing the tracking info, and because they have been doing it in the past, die hard TMO fans were sitting here waiting and waiting. I explained that if you still had the phones, you didn't have to release that tracking info to UPS and UPS in turn gave us an estimated delivery time.

I told them, they should have just kept that info, let the "processing info" stay there, and whey they physically ship the phones to UPS, then release the info. I told that that was the worst customer service blunder over nothing I have ever seen. The manager agreed.

After that, I told them I am requesting that you all refund my $69 and/or the new $20 upgrade fee.

Here is where I saw I was going to win this.. The supervisor told me the $69 goes toward the phone, but "let me see about the $20".. Then they saw on my account, that TMO has already credited $29.98 for listing USPS Priority instead of overnight, and that is when they said no. The reason was, YOU ALREADY got a discount.

So, my understanding would be if I didn't have the $29.98 credited to my account on this same fiasco, they would have given me my $20 back..
BTW, TMO still has the phones, they said they will be shipping them out tomorrow. Again, I told them that was screwed up big time.. So, it seems this time it will BE THE 18TH... GRRRRRRRR.

 

[importcraz]

I almost got it back.

I asked for a manager or supervisor.

I let them know big time how they screwed this up by releasing the tracking info, and because they have been doing it in the past, die hard TMO fans were sitting here waiting and waiting. I explained that if you still had the phones, you didn't have to release that tracking info to UPS and UPS in turn gave us an estimated delivery time.

I told them, they should have just kept that info, let the "processing info" stay there, and whey they physically ship the phones to UPS, then release the info. I told that that was the worst customer service blunder over nothing I have ever seen. The manager agreed.

After that, I told them I am requesting that you all refund my $69 and/or the new $20 upgrade fee.

Here is where I saw I was going to win this.. The supervisor told me the $69 goes toward the phone, but "let me see about the $20".. Then they saw on my account, that TMO has already credited $29.98 for listing USPS Priority instead of overnight, and that is when they said no. The reason was, YOU ALREADY got a discount.

So, my understanding would be if I didn't have the $29.98 credited to my account on this same fiasco, they would have given me my $20 back..
BTW, TMO still has the phones, they said they will be shipping them out tomorrow. Again, I told them that was screwed up big time.. So, it seems this time it will BE THE 18TH... GRRRRRRRR.

Damn good effort man. So close. Hack the planet

 

[Prodrig49]

No worries just telling you my personal experience so far bro but thanks for the insight if that is the case I have verified with my Merchant that they cannot charge my card unless they shipped it because this is against my cards policy also I have verified this with T-Mobile so if I seen no movement today I will be calling to complain and for some sort of credit if not they'll have to deal with my credit card company

 

[importcraz]

No worries just telling you my personal experience so far bro but thanks for the insight if that is the case I have verified with my Merchant that they cannot charge my card unless they shipped it because this is against my cards policy also I have verified this with T-Mobile so if I seen no movement today I will be calling to complain and for some sort of credit if not they'll have to deal with my credit card company

Remember they are charging your card for shipping. It's a little weird. Just keep that in mind. Even though the shipping is free.