09-02-2016 03:38 PM
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  1. wpd214's Avatar
    Heritage Trace
    08-19-2016 07:25 AM
  2. IdaMonster's Avatar
    Mine shipped at 4 PM yesterday with an arrival date of Monday. I was pretty upset considering I work form home Thursdays and Fridays and there is no way for me to sign for it on Monday... but also because I could have done in store pick up and had it on release date.

    In any case, I called them in my fury, as polite as I could, and the phone representative was kind enough to arrange for it to be held at the UPS store. It shipped from Jacksonville, Florida this morning (4 AM) and I am in North Carolina, so I can only hope that maybe it will get to the UPS store this evening or tomorrow before 1 so that I can pick it up and have it for the weekend.

    Good luck to the rest of you having trouble!
    08-19-2016 07:29 AM
  3. Cowboy8467's Avatar
    That sucks!!!

    Sounds like a lot of people have experienced this before with Best Buy.

    I have yet to get a notification that my Blue Note 7 is ready for pick-up at the store. As a contingency, my wife is heading to AT&T at 8:30 to see if she can get one there.

    JOHN
    I am in the same boat, I pre ordered in store on Monday and I still haven't gotten an email or a phone call that my phone is ready for pickup. Hopefully if they are out of the blue they will let me swap to the black. I'll be calling them as soon as they open today.
    08-19-2016 07:43 AM
  4. Ev C's Avatar
    Mine is currently out for delivery. Should have anytime today.
    Attached Thumbnails [Note 7] What is your Best Buy order status?-2007.jpg  
    gogoplata1980 likes this.
    08-19-2016 08:33 AM
  5. Thisistip's Avatar
    I'm headed to my BB now. Never got a pick up email but I preordered on Aug 3rd. Fingers crossed because I called AT&T and they only have silver.
    08-19-2016 09:02 AM
  6. Edgar5's Avatar
    Goodluck let us know what happens
    08-19-2016 09:05 AM
  7. zhingket's Avatar
    "The item listed below is taking longer to fulfill than we anticipated. However, we do expect it to arrive at your door within 30 days. "

    And pre-ordered on day 1, that "tracker" thingy that they have messed up big time!
    08-19-2016 09:05 AM
  8. Thisistip's Avatar
    No luck the rep said that they only got in 3 AT&T phones, none blue. They have no idea when it's coming 😢
    08-19-2016 09:19 AM
  9. honda-Dave's Avatar
    So I just went to the best buy I ordered it from and they don't have them yet, I hope they get them in today, this was a wasted trip on my lunch break....
    08-19-2016 09:22 AM
  10. ctk4949's Avatar
    Just got mine, setting it up now.

    Preordered online 8/3, I was able to switch the Fit2 for the 256GB card. They had to call it in and get some sort of code to make the switch. But I was in and out in 15mins.

    I have Verizon Blue Coral.
    08-19-2016 09:29 AM
  11. Cowboy8467's Avatar
    I just went in to my BB and told them that I hadn't gotten the email telling me my phone was ready yet, but wanted to see if I could get it anyway. The guy there told me that they had gotten in a bunch of Sprint phones, one Verizon phone, and no ATT phones yet. He hoped they would be in today and had me put my name down on a list so that he could give me a call as soon as they came in.

    Disappointing, it seems like ATT has dropped the ball here.
    mona5804 likes this.
    08-19-2016 09:47 AM
  12. wpd214's Avatar
    Heritage Trace. N Ft Worth only has silver. AT&T stores only have the silver in my area as well. Not sure when to expect the black version.
    08-19-2016 09:49 AM
  13. Edgar5's Avatar
    Wow sounds like it. I was going to go on lunch because they said it should be there when I called the store and customer care. But I think I'm on the same boat with you guys, I'm with ATT, I got the blue and also never got an email confirmation.
    08-19-2016 09:52 AM
  14. jackwins's Avatar
    Im leaving now to go pick up my Coral Blue Note 7!!!
    08-19-2016 09:53 AM
  15. clerk's Avatar
    Heritage Trace. N Ft Worth only has silver. AT&T stores only have the silver in my area as well. Not sure when to expect the black version.
    Same boat. Best Buy was clueless. They have no idea when they are arriving even though my online order says pickup today. Debacle.
    mona5804 likes this.
    08-19-2016 09:54 AM
  16. mizz_ordo's Avatar
    Seems like a lot of people who are waiting on their Bestbuy pre-orders are with AT&T. I am also in the same situation with no call or email but the rep I talked to last night said to come in anyway today. My BB store is 40min away so hopefully it'll be worth the trip again...
    08-19-2016 09:57 AM
  17. austin1522's Avatar
    Preordered on 8/5 for instore pickup. Still "processing" with no email. Went online this morning and searched by location and only 1 location had it available in the area, so i just bought that one and just got an email that it's ready. So cancelling my preorder from 8/5 and picking up this mornings order from another location. Good job Best Buy...
    08-19-2016 09:59 AM
  18. austin1522's Avatar
    Preordered on 8/5 for instore pickup. Still "processing" with no email. Went online this morning and searched by location and only 1 location had it available in the area, so i just bought that one and just got an email that it's ready. So cancelling my preorder from 8/5 and picking up this mornings order from another location. Good job Best Buy...
    This is for AT&T black
    08-19-2016 10:00 AM
  19. tinybfk's Avatar
    I got the delayed email. Ordered it online to arrive at my house today. Still says processing for shipping and that there was a delay. Checked website and if you order today it still says arrives as soon as Monday. Also saw there are quite a few stores around with them available for pickup, they are just all 40 or so miles away and ain't nobody got time for that. Although I am debating it. I've already been using my Gear fit 2 for a few days so I'd have to return it also. I ordered a black sprint version BTW.

    Posted via Carrier Pigeon.
    08-19-2016 10:06 AM
  20. ooda's Avatar
    In Virginia, it appears that there is no stock for AT&T in Black or Blue. This is both at the AT&T store and Best Buy. As a result, pre-orders promised on launch day are not being fulfilled.
    08-19-2016 10:13 AM
  21. mona5804's Avatar
    Exactly! The semi truck that has the black note 7 for att must haven been hijacked by crazed Apple fans bent on destroying their competition. I can't believe this is happening. Someone in logistics needs to get fired.
    08-19-2016 10:52 AM
  22. geekstergrl's Avatar
    My Sprint silver is out for delivery. Just had them hold it at the center so I don't miss it. So freakin' excited for this phone. I had a dream last night that they sent me a flip phone. hahaha
    08-19-2016 11:02 AM
  23. Cowboy8467's Avatar
    What I find frustrating is that after I found out that Best Buy didn't have any ATT phones in stock at all, I called the closest ATT store to find out that they had 5 silver Note 7's that were available first come first served. I went over there and come to find out I couldn't buy one because of the pre-order I already had in place with BB. Even if I cancelled my BB pre-order they said it would take at least a day to register in their system, so basically I'm SOL.
    mona5804 likes this.
    08-19-2016 11:26 AM
  24. tripleh3lix's Avatar
    I got the delayed email. Ordered it online to arrive at my house today. Still says processing for shipping and that there was a delay. Checked website and if you order today it still says arrives as soon as Monday. Also saw there are quite a few stores around with them available for pickup, they are just all 40 or so miles away and ain't nobody got time for that. Although I am debating it. I've already been using my Gear fit 2 for a few days so I'd have to return it also. I ordered a black sprint version BTW.

    Posted via Carrier Pigeon.
    I just called about my phone again to ask about the delay, the lady told me the phones are backed up until October 3rd. I'm seriously about to lose it.
    mona5804 likes this.
    08-19-2016 11:29 AM
  25. DasWindows's Avatar
    I just called about my phone again to ask about the delay, the lady told me the phones are backed up until October 3rd. I'm seriously about to lose it.
    Your phone is delayed\
    08-19-2016 11:31 AM
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