Looks like Gorilla Glass 5 scratches easily

[EnemiesInTheEnd]

I had a Ringke case on it, took it off once and noticed the scratches. I talked to sales rep at Tmobile to see if they could remove it for me and they didn't have anything. They told me the best bet would be to talk to Tmobile Customer care. Tmobile Customer care sent me a shipping label. I go out of my way to baby my devices, so this is very frustrating.

I just noticed I to have a few small scratches on mine after removing my spigen thin fit case. Sucks. Well I'm going to return it. I have OCD and keep my phones prestine. Those will drive me nuts.

Good news! According to people earlier in this thread, this isn't a problem! I'm glad I cancelled my preorder.

 

[mikkelrev69]

So is Corning just lying? Page 2 of their GG5 datasheet shows similar hardness to GG4: https://www.corning.com/content/dam/corning/microsites/csm/gorillaglass/PI_Sheets/Corning%20Gorilla%20Glass%205%20PI%20Sheet.pdf

Did you pay attention to this foot note in the test sheet?

" * aH parts tested without anti-smudge coating to probe glass response only"

So maybe the scratches we see in the video are not in the actual glass but on the coating?

 

[anon(607340)]

Good news! According to people earlier in this thread, this isn't a problem! I'm glad I cancelled my preorder.

Well I've been using mine since 3:00pm yesterday, naked, and not a single blemish anywhere. Even fell out of my pocket in my car ended up between my seat & seatbelt anchor and not a mark on it.

Dunno what to say.

 

[EnemiesInTheEnd]

Well I've been using mine since 3:00pm yesterday, naked, and not a single blemish anywhere. Even fell out of my pocket in my car ended up between my seat & seatbelt anchor and not a mark on it.

Dunno what to say.

That may be true, but if the cases people put their phones in are able to damage the glass in any way, there is a problem. I'm curious if other people will end up with scratches even using a case.

 

[anon(607340)]

That may be true, but if the cases people put their phones in are able to damage the glass in any way, there is a problem. I'm curious if other people will end up with scratches even using a case.

Well remember what the official Samsung S-View cases did you multiple iterations of the S series.. I think it would depend on the case

 

[sangs]

That may be true, but if the cases people put their phones in are able to damage the glass in any way, there is a problem. I'm curious if other people will end up with scratches even using a case.

Put mine in two Spigen cases, the Samsung S-View and the Samsung LED View case today and it emerged with no scratches on the back - or front - upon removal. So maybe the Ringke case has an issue?

 

[donm527]

Either the clean case has sapphire or diamond particles to scratch since gg5 is one level above lastic hardness... or gg5 is really one level under plastic

Put mine in two Spigen cases, the Samsung S-View and the Samsung LED View case today and it emerged with no scratches on the back - or front - upon removal. So maybe the Ringke case has an issue?

 

[spasell]

Anyone recommend a good glass screen protector? I used one for my iPhone and didn't even notice it was on. I don't want scratches on this thing. I didn't have a single scratch on my iPhone. Only difference seems to be this rainbow effect on these devices with glass protector. Had one on my Note 5. You could tell it was there.

 

[Tabbiel1989]

Well I have a new order set up. Next time I'm just gonna leave the plastic wrap on the back when I put my case on.

 

[sangs]

Anyone recommend a good glass screen protector? I used one for my iPhone and didn't even notice it was on. I don't want scratches on this thing. I didn't have a single scratch on my iPhone. Only difference seems to be this rainbow effect on these devices with glass protector. Had one on my Note 5. You could tell it was there.

Don't think anybody really knows yet. These edge tempered glass protectors have not been great on previous Galaxies. I applied a Zagg HD Dry today and it works perfectly. Not glass, but doesn't need to be if all you're concerned with is scratching.

 

[scott5626]

Don't think anybody really knows yet. These edge tempered glass protectors have not been great on previous Galaxies. I applied a Zagg HD Dry today and it works perfectly. Not glass, but doesn't need to be if all you're concerned with is scratching.

Would mind posting a pic? I haven't bought the Note yet...but I do have one waiting for me at Sam's Club. I just want to be sure to be able to protect it. How does the zagg and the s-pen do together?

 

[Tom Westrick]

Do people really put an all glass phone inside the same pockets as their keys still? No matter how good the glass is, that seems like asking for trouble.

God gave you two (sometimes four!) pockets for a reason. Use them wisely.

 

[Almeuit]

Spigen Neo Hybrid -- that is it. Phone still rockin .

 

[Victor Hernandez Jr]

My note 7 came with a tiny scratch on the bottom left side of the screen and also on the SIM card tray

 

[Nilo7]

Did you pay attention to this foot note in the test sheet?

" * aH parts tested without anti-smudge coating to probe glass response only"

So maybe the scratches we see in the video are not in the actual glass but on the coating?

Yes, my cousin's Nexus 6P seems to scratch more easily than it's made out to be, and that's with Gorilla Glass 4. I think the oleophobic coating scratches much easier.

 

[ajb1965]

Don't think anybody really knows yet. These edge tempered glass protectors have not been great on previous Galaxies. I applied a Zagg HD Dry today and it works perfectly. Not glass, but doesn't need to be if all you're concerned with is scratching.

I had a Zagg put on yesterday. Fits pretty good for a plastic one. Probably won't be long before the sides start pulling up, but we will see

 

[boss.king]

More worrying than the screen scratching is the fingerprint sensor that stops working when scratched.

 

[MarkyHaslam]

Corning responds to the GG5 scratch video.

Corning responds to that worrying Galaxy Note 7 scratch test video - Android Authority

Pretty much says that Zach (Jerryrigeverything) is to blame. Not a scientific test, blah blah blah. Just seems like they aren't willing to admit, for whatever reason, that GG5 scratches more easily than GG4. They wind up saying it's just material transfer, not scratching we're seeing. That's a new one.

Maybe because it doesn't? So far we only have Jerry's video to go off, so much more testing is needed.

 

[noordzy77]

More worrying than the screen scratching is the fingerprint sensor that stops working when scratched.

you mean when attacked viciously with a razor blade? lol... C'mon man, thats not remotely similar to traditional wear and tear.

 

[MarkyHaslam]

you mean when attacked viciously with a razor blade? lol... C'mon man, thats not remotely similar to traditional wear and tear.

I think it was hard digging at it with a stanley knife, which is even worse. It might have survived a mere razor blade!