View Poll Results: I went for...

Voters
143. You may not vote on this poll
  • Gear Fit 2

    56 39.16%
  • SD Card (256 GB)

    86 60.14%
  • Netflix (T-Mobile Customers)

    1 0.70%
11-05-2016 02:34 PM
1,573 ... 23456 ...
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  1. skatergirl's Avatar
    This is a very interesting thread because I experienced a bunch of drama over this issue the night I was placing my order. I am in Arizona but we do not change our clocks, so for all intents and purposes I am on PST right now. I was ready to order and I started reading the terms and conditions of the free watch or SD card. It clearly stated Aug. 3 as the start of the purchasing window.

    The chat folks said I would be fine because my order in the Verizon system said it was Aug. 3. That said, the email I received after ordering said it was Aug. 2. So, I called Verizon and the really nice rep called Samsung for me and Samsung said it would be Ok. All this is in my notes on my account but we will see what happens after I receive my official receipt from Verizon. My accounts page does say the order was placed on Aug. 3.
    08-19-2016 07:39 AM
  2. tonyron227's Avatar
    Gear Fit 2. I already had a 200gb sd card that I got when I jumped on a V10 last year. I also had Netflix when I jumped on the S7edge this year, so...


    I just checked my status online and it was also approved and preparing for shipment. #SamsungRocks
    08-19-2016 08:01 AM
  3. ELAkid's Avatar
    I got an email saying the same thing my date isn't within the promotion time limit I also ordered on the 2nd of August.

    Posted via the Android Central App
    08-19-2016 08:02 AM
  4. areyes163's Avatar
    That doesn't make sense. I know technically it wasn't within the promotion period but it's not like you bought it afterwards. You pre ordered the device. They should give it to you. Come on now.
    08-19-2016 08:04 AM
  5. anon(52425)'s Avatar
    They've, Samsung, have all straight up said "sorry" and to blame T-Mobile. My new status shows under review so here's hoping.
    08-19-2016 08:15 AM
  6. Almeuit's Avatar
    Really? That's odd. Mine showed the 2nd and I just got this.

    08-19-2016 08:38 AM
  7. anon(782252)'s Avatar
    Just got my approval email this morning, about 15 hours after it showed approved on the website.

    No change in the language. They are holding tight on that 12 weeks*
    08-19-2016 08:39 AM
  8. Blazeeofglory's Avatar
    So is it best to take a picture of our physical receipt in the box or just the invoice on our orders page? Im on verizon.

    Posted via the Android Central App
    08-19-2016 08:40 AM
  9. msm0511's Avatar
    Just got my approval email this morning, about 15 hours after it showed approved on the website.

    No change in the language. They are holding tight on that 12 weeks*
    Got my approval email as well this morning.
    08-19-2016 08:46 AM
  10. VDub2174's Avatar
    I'll be submitting my claim tonight.

    • T-Mobile
    • Gear Fit 2


    I have a 200GB SD Card from when I get the LG V10 and already have a free year of Netflix from when I got the S7 Edge.
    08-19-2016 08:54 AM
  11. bhatech's Avatar
    Really? That's odd. Mine showed the 2nd and I just got this.

    https://uploads.tapatalk-cdn.com/2016...bf6fff1fec.jpg
    You got someone with brains to review and approve.. Lucky you.

    You uploaded the receipt which said August 2nd? Bunch of us got rejected and we had to resubmit receipt without Aug 2 showing as date, it's currently in review so let's see what happens.
    Almeuit likes this.
    08-19-2016 08:54 AM
  12. LegalAmerican's Avatar
    I also submitted a photo of my invoice in the box, as I ordered online at att.com.

    They denied it because they said it was blurry and they couldn't read it (the photo was crystal clear) so I took another photo in better lighting and tried again. If they deny it this time, I will only have one more re-submission.
    08-19-2016 08:55 AM
  13. tonyron227's Avatar
    Just got my approval email this morning, about 15 hours after it showed approved on the website.

    No change in the language. They are holding tight on that 12 weeks*

    I got the same email...12 weeks sucks!!!
    08-19-2016 08:59 AM
  14. dee305sr's Avatar
    Submitted yesterday afternoon for the gear fit 2 and it was approved this morning.
    08-19-2016 09:00 AM
  15. msokad's Avatar
    submitted mine yesterday for the 256gb card
    08-19-2016 09:02 AM
  16. rhsortho's Avatar
    yup denied here too!! ordered soon after went live. so it was still aug 2 here. this is a first, getting penalized for ordering too early!...2.5hrs early.
    08-19-2016 09:07 AM
  17. MizWylie's Avatar
    Guys. Use Tiny Scanner if you're using the receipt out of the box. Even in poor lighting it'll turn your pic into a crisp PDF. Make sure when you're done converting it that you share it to your Gallery if you're using your phone.

    Posted from the S7E Chrome™ on Big Red
    08-19-2016 09:09 AM
  18. Almeuit's Avatar
    You got someone with brains to review and approve.. Lucky you.

    You uploaded the receipt which said August 2nd? Bunch of us got rejected and we had to resubmit receipt without Aug 2 showing as date, it's currently in review so let's see what happens.
    Yeah I went to the first email I got from T-Mobile. I made it into a PDF and sent it to them. It had an order date of 8/2.
    bhatech likes this.
    08-19-2016 09:10 AM
  19. MizWylie's Avatar
    Wow man nice! I was approved the last time I checked but no tracking number as of yet. How long does yours say it's gonna take? I also got a fit 2 in small haha
    No, the approval and fedex number was for my S7E. My new request was below it.

    Posted from the S7E Chrome™ on Big Red
    08-19-2016 09:11 AM
  20. JAG21979's Avatar
    No problems ordering the Gear Fit 2... now the waiting begins 😩
    08-19-2016 09:12 AM
  21. Aquila's Avatar
    Moderator Note: I definitely understand the frustration here and hope this gets worked out for you folks, but please don't advocate fraud within the forums. Because of the limited resubmissions, I would definitely recommend resolving the issue by escalating it on the phone before using all resubmissions.
    08-19-2016 09:17 AM
  22. Alixis Weisch's Avatar
    Submitted yesterday. Approved today. Ordered on the 4th.
    08-19-2016 09:59 AM
  23. Nakrohtap's Avatar
    Really? That's odd. Mine showed the 2nd and I just got this.

    https://uploads.tapatalk-cdn.com/2016...bf6fff1fec.jpg
    When did you submit it?
    08-19-2016 10:08 AM
  24. bigguh's Avatar
    I will miss my V10!
    08-19-2016 10:08 AM
  25. bigguh's Avatar
    Gear Fit 2. I already had a 200gb sd card that I got when I jumped on a V10 last year. I also had Netflix when I jumped on the S7edge this year, so...


    I just checked my status online and it was also approved and preparing for shipment. #SamsungRocks
    I was replying to this with my last message. My bad.
    08-19-2016 10:10 AM
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