08-22-2016 08:35 AM
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  1. SteelGator's Avatar
    I still don't understand why people preorder. I walked into a store this morning and got my phone.
    I preorder for the same reason I use Amazon prime. Mine was delivered to my doorstep yesterday. I have developed an aversion to Best Buy over the years, and Verizon stores are slow and not too friendly. I especially don't need some clueless employee of either setting my phone up for me. Mix that with the fact I work weekdays, which would have me walking into one of those places late on a Friday night to buy a phone then set it up. No thanks, I'll be at a pub.

    So why preorder? Less hassle, more conveninece.
    Jona005, verks and Airmaxxx like this.
    08-19-2016 01:10 PM
  2. TheSheepd0g's Avatar
    Verizon pre-order is out for delivery today! Can't wait! Hope you all get yours soon!!
    08-19-2016 01:10 PM
  3. JimmyMcGiggin's Avatar
    I would blame Best Buy if there were any available in the area at carrier stores. Even the AT&T representative said this launch is totally botched. They received zero phone at a very large and busy store.
    08-19-2016 01:14 PM
  4. sangs's Avatar
    It seems those who preordered from the carrier are getting theirs.
    Not just carriers. I pre-ordered from BB earlier this week, was in the store around 10:15 this morning, walked out with my Note 7 and GF2 by 10:30. No fail here.
    08-19-2016 01:18 PM
  5. w7sg's Avatar
    When I checked on Wed, they were due in Thursday. Now I wonder if that was non AT&T specific status.
    08-19-2016 01:19 PM
  6. sangs's Avatar
    Just a note though Best Buy will price match Verizon. So it still would have been the same price.
    Yup, do it all the time and BB has never once failed to honor it.
    08-19-2016 01:20 PM
  7. sangs's Avatar
    I still don't understand why people preorder. I walked into a store this morning and got my phone.
    Depends where you live. That strategy in my area of NJ will often leave you walking out empty-handed.
    08-19-2016 01:22 PM
  8. Pippinsky's Avatar
    Whether its best buy or target or att or whoever, when they do a preorder don't they have a number of units promise from, in this instance, samsung? They must, because sometimes they shut down preorders. It seems absolute crap to accept preorders and not deliver timely.
    08-19-2016 01:26 PM
  9. tipopilota's Avatar
    I still don't understand why people preorder. I walked into a store this morning and got my phone.
    Because I was able to sit in the comfort of my home and have the phone personally delivered to me a day early..
    08-19-2016 01:27 PM
  10. JimmyMcGiggin's Avatar
    Whether its best buy or target or att or whoever, when they do a preorder don't they have a number of units promise from, in this instance, samsung? They must, because sometimes they shut down preorders. It seems absolute crap to accept preorders and not deliver timely.
    Exactly! What's the point of a pre-order if you get zero phones on launch day?
    08-19-2016 01:27 PM
  11. w7sg's Avatar
    Just got this email ...


    your pickup date has changed.

    We haven't forgotten about you. There's a delay on your pickup item, but we expect it to be ready for you by Friday, August 19, 2016.
    08-19-2016 01:27 PM
  12. tipopilota's Avatar
    " the popularity of the phone took them by surprise". If I remember correctly the same thing was said about the Note 4 Edge, and the Note 5, ans the s7 edge. . . . At what point do you stop being surprised and go "hey maybe we should make enough for everyone"

    Posted via the Android Central App
    It is about the numbers.. Huge Demand, make it a hot product, keep demand going for longer periods of time. Taken right form the apple playbook. Don't you think Apple could make enough products to allow for the phones to be on shelves day one, of course, but they don't because it means they have more demand and more people buying the product for many months vs. just a small window. It is a solid business model, the drives us the consumers nuts, but makes the companies lots and lots of money.
    08-19-2016 01:31 PM
  13. PlaybookFanatic's Avatar
    TOTAL FAIL! What kind of "launch" has no product in the stores, even for those of us who pre-ordered?

    Pre-ordered at Best Buy in-store, so I could choose the 256GB memory card. After not receiving an email indicating my Note 7 was ready, I called the store this morning and found out they RECEIVED NO NOTES. Was told best case scenario was waiting until the end of next week. They wouldn't let me cancel on the phone, so I had to drive there just to cancel my order.

    Went to my local AT&T Store (I'm in DC), and they RECEIVED NO NOTES either. Was told only one store in the area got any, and they only had 5.

    This is a disgraceful product launch by any measure. I was excited to try out the Note 7 and switch from my iPhone, but I'm no longer making the switch. I hope everyone else had a better experience than me and are enjoying their new Note 7!
    Let me help you. They are fully stocked at Pentagon City's AT&T. I called earlier. Problem solved.
    08-19-2016 01:33 PM
  14. Oj467's Avatar
    I preordered in my local BB - got my notification on Thursday morning - got a phone call from the BB last evening to set up a time and I went in at 11:30am this morning and got my Black VZW variant. The guy that did the order told me they only got 7 Note 7's in and none were in the blue color. I was surprised they got so few but glad mine was one of them.
    08-19-2016 01:36 PM
  15. Pippinsky's Avatar
    The right thing to do is to generate an email to everyone who preordered and let them know that they are NOT getting their phone. A lot less pissed off peeps
    Denisej likes this.
    08-19-2016 01:41 PM
  16. pduffer's Avatar
    I preordered at Best Buy and mine is waiting for me to pick up tomorrow. Two hours away and can't go today.
    08-19-2016 01:51 PM
  17. sangs's Avatar
    Just wondering - are people having issues with actual Best Buy stores or the Best Buy Mobile stores? I love my local Best Buys, but the Best Buy Mobile store in the mall is an absolute disaster that I will never frequent again.
    08-19-2016 01:54 PM
  18. akin_t's Avatar
    Because I was able to sit in the comfort of my home and have the phone personally delivered to me a day early..
    I mean, I get online shopping. I buy something online almost once a week. It is online preordering that I don't get.

    When it hits the fan, and it usually does, you're just an order number. You will get your order fulfilled when supply chain logistics have been ironed out.

    Walking into a store though, you're a priority.
    08-19-2016 02:00 PM
  19. sangs's Avatar
    I mean, I get online shopping. I buy something online almost once a week. It is online preordering that I don't get.

    When it hits the fan, and it usually does, you're just an order number. You will get your order fulfilled when supply chain logistics have been ironed out.

    Walking into a store though, you're a priority.
    Which is why I always pre-order for in-store pickup.
    08-19-2016 02:02 PM
  20. shnweller's Avatar
    So far so good with my Note 7. I preordered and received yesterday
    08-19-2016 02:02 PM
  21. w7sg's Avatar
    Wait for it, this just in. Not sure if this is the "it's ready for pickup email", but i'll head down after lunch :-)

    Exciting news, Your order will be ready on 08/19/2016.
    08-19-2016 02:04 PM
  22. jfenton's Avatar
    Local BB received stock for everyone except ATT.
    08-19-2016 02:13 PM
  23. briannamarie91's Avatar
    BB on long Island had my bfs order ready at opening today (ATT)
    08-19-2016 02:19 PM
  24. Jtshurtleff's Avatar
    I ordered mine online at Best Buy and picked up in store. It was super easy and the line in their Mobile department was long enough that I would guess they had plenty. Still shows on their site that the one near me has silver and blue for each carrier and black for AT&T and Sprint. I agree that the launch didn't go smoothly but to call it a fail is a little much. The fact people preordered from Samsung or AT&T or their carrier and didn't get one is a bit disappointing especially for those who preordered on the 3rd but Apple launches are typically a little worse with people getting mugged and having to buy 16gb phones so it could be worse.
    08-19-2016 02:22 PM
  25. alexeisch's Avatar
    So why is it that Apple can sell out of a phone on launch day and it is a huge success yet if Samsung does the same thing it is an epic fail?

    It seems to be me that Best Buy was to blame here, not Samsung.

    IMHO!
    08-19-2016 02:23 PM
117 1234 ...

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