08-22-2016 08:35 AM
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  1. ajb1965's Avatar
    It's not a launch fail, but somebody failed you and I would be upset too.
    alexeisch likes this.
    08-19-2016 02:29 PM
  2. LegalAmerican's Avatar
    " the popularity of the phone took them by surprise". If I remember correctly the same thing was said about the Note 4 Edge, and the Note 5, ans the s7 edge. . . . At what point do you stop being surprised and go "hey maybe we should make enough for everyone"

    Posted via the Android Central App
    Probably around the same time that consumers stop hating on every new product on the internet and then turning around and wanting one on launch day.
    cwbcpa likes this.
    08-19-2016 02:31 PM
  3. RichBrown68's Avatar
    I would blame BestBuy .. not the launch. Plenty of people walked into T-Mobile and got them today when I was there. I was one of them. I had mine pre-ordered but had my buddy join my account and buy one on the spot.
    I guess it depends which T-Mobile store you're talking about then, because at my local one, they told me that they are reserving their note 7s only for new activations. Nobody who wants to upgrade is allowed to get one. Fortunately mine came from eBay anyway, or I would be super ticked.

    Posted via the Android Central App
    08-19-2016 02:31 PM
  4. NotAnAppleGuy's Avatar
    Can't be a launch fail. Mine arrived at 0920 this morning.

    Posted Via Galaxy Note Edge. Yea, the phone is perfect...
    Attached Thumbnails Note 7 Launch FAIL-20160819_153057.jpg  
    dakini03 and cwbcpa like this.
    08-19-2016 02:31 PM
  5. sangs's Avatar
    So why is it that Apple can sell out of a phone on launch day and it is a huge success yet if Samsung does the same thing it is an epic fail?

    It seems to be me that Best Buy was to blame here, not Samsung.

    IMHO!
    That's not exactly true. People complain about similar scenarios on iPhone launch days. However, the iPhone pre-ordering system is such that it more often than not let's you know when pre-ordering if you're already on the outside looking in for launch day. At least that's been my experience. And then people rail about that!
    08-19-2016 02:34 PM
  6. anon(5630457)'s Avatar
    My local Best Buy had absolutely no Note 7s in stock. I had to drive 50 miles to get one. I agree. This was a terrible launch for the phone, but I think Samsung underestimated how many people wanted this device.
    08-19-2016 02:45 PM
  7. aggie's Avatar
    I can't speak for all areas, but here in the Dallas area it appears the only one that was lacking in stock was AT&T. For whatever reason most stores in the area only had the silver units in stock early in the day. Throughout the day most stores have received deliveries of the other colors. Maybe if they would sell the devices in the Samsung box and not have to package them in their own branded box they could get them out of the warehouse and into the stores on time (purely speculation on my part of course).
    LegalAmerican likes this.
    08-19-2016 02:48 PM
  8. elimyst's Avatar
    So why is it that Apple can sell out of a phone on launch day and it is a huge success yet if Samsung does the same thing it is an epic fail?

    It seems to be me that Best Buy was to blame here, not Samsung.

    IMHO!
    I don't think it qualifies as a "sell out" when just looking at the forums there are hundreds of silver models just sitting around, or sending extra phones to some stores, but not filling the pre-orders in others. That's just [language cleanup] planning, coordination, and in general a big screw up on something that's supposed to be a clone I mean "unique flagship"

    Posted via the Android Central App
    08-19-2016 03:22 PM
  9. elimyst's Avatar
    My local Best Buy had absolutely no Note 7s in stock. I had to drive 50 miles to get one. I agree. This was a terrible launch for the phone, but I think Samsung underestimated how many people wanted this device.
    It's hard to underestimate demand for a product when you have a bunch of pre-orders from people SAYING HEY WE NEED TO HAVE AT LEAST THIS MANY!!!!!

    Posted via the Android Central App
    08-19-2016 03:25 PM
  10. LegalAmerican's Avatar
    I can't speak for all areas, but here in the Dallas area it appears the only one that was lacking in stock was AT&T. For whatever reason most stores in the area only had the silver units in stock early in the day. Throughout the day most stores have received deliveries of the other colors. Maybe if they would sell the devices in the Samsung box and not have to package them in their own branded box they could get them out of the warehouse and into the stores on time (purely speculation on my part of course).
    If that actually was the reason that there has been a shortage, I would absolutely cherish that fact. As a guy who has gotten destroyed on here for caring about the packaging, I would love it if their stupid idiotic boxes slowed them down and make their release less than smooth. They'd deserve it ten-fold.

    I'm going to pretend that's the reason.
    aggie likes this.
    08-19-2016 03:28 PM
  11. Dubss's Avatar
    I did here the supply was a little short on the blue coral but not on the rest of the colors I guess you're right Samsung must not underestimate the preorder sales that they got I pre-ordered on the 3rd my phone is in route right now delivery today I hope
    08-19-2016 03:40 PM
  12. Jean Sagarese's Avatar
    I pre-ordered with AT&T it is on the way, I cannot complain because I didn't have to go to the store today and see if they had the blue coral. I have my watch, the sd card I ordered will arrive with the phone then I will go to the store and have it set up. Do I wish I had it sooner sure, but it is just a phone. And while maybe the thrill will be worn off for some I have Monday to look forward to
    08-19-2016 03:49 PM
  13. hasasimo's Avatar
    I still don't understand why people preorder. I walked into a store this morning and got my phone.
    Same thoughts as you. Always hated preordering. But this time I walked into the store and called 15 others and there wasn't a blue Note 7 to be found
    08-19-2016 03:50 PM
  14. strikeIII's Avatar
    No launch fail here. Pre-ordered online and received mine a day early, yesterday.
    08-19-2016 03:58 PM
  15. hasasimo's Avatar
    Haven't you heard? If some people received their phones that means it's not a launch fail. If they have 0 phones available in a particular color on the date of launch that's also not a launch fail, even though that doesn't constitute "selling out." Also, there is no such thing as a Samsung launch fail. Such a thing is apparently not possible.
    08-19-2016 03:59 PM
  16. LegalAmerican's Avatar
    Haven't you heard? If some people received their phones that means it's not a launch fail. If they have 0 phones available in a particular color on the date of launch that's also not a launch fail, even though that doesn't constitute "selling out." Also, there is no such thing as a Samsung launch fail. Such a thing is apparently not possible.
    Are you finished? Others have stated that it's not a launch fail for them. It wasn't for me either. I got mine yesterday and it's outstanding. I'm sorry you're frustrated.
    dixogir87 likes this.
    08-19-2016 04:03 PM
  17. Almeuit's Avatar
    I guess it depends which T-Mobile store you're talking about then, because at my local one, they told me that they are reserving their note 7s only for new activations. Nobody who wants to upgrade is allowed to get one. Fortunately mine came from eBay anyway, or I would be super ticked.

    Posted via the Android Central App
    That's how stores are though -- depends on which one. If I went to the crappy one across town I could see them doing that. Luckily the one near me is a good one with actual nice reps.
    08-19-2016 04:06 PM
  18. hasasimo's Avatar
    Are you finished? Others have stated that it's not a launch fail for them. It wasn't for me either. I got mine yesterday and it's outstanding. I'm sorry you're frustrated.
    And as others have stated, it was a fail for them. Collectively, so many fails is what a neutral observer would call a launch fail. It doesn't mean every single person didn't get the phone when they expected to or were told it would be available.
    08-19-2016 04:06 PM
  19. LegalAmerican's Avatar
    And as others have stated, it was a fail for them. Collectively, so many fails is what a neutral observer would call a launch fail. It doesn't mean every single person didn't get the phone when they expected to or were told it would be available.
    I still blame AT&T. Most of the problems I've seen discussed are AT&T units.
    08-19-2016 04:07 PM
  20. T48's Avatar
    Stopped at a BB in central IL & the ATT coral blue was not in stock, but think black or silver was.
    I did not place a pre order, just wanted to see the color first.
    They did have the coral blue via a different carrier & it looks amazing in person.
    08-19-2016 04:08 PM
  21. Almeuit's Avatar
    Haven't you heard? If some people received their phones that means it's not a launch fail. If they have 0 phones available in a particular color on the date of launch that's also not a launch fail, even though that doesn't constitute "selling out." Also, there is no such thing as a Samsung launch fail. Such a thing is apparently not possible.
    I get you're being sarcastic .. but it isn't needed. People are just talking about their experiences. The OP mentioned he went to one Best Buy and they didn't have them. How is that not their issue when plenty have gone in and gotten theirs elsewhere? It is either that store not doing their due diligence, weather or something else played a factor, or the warehouse messed up. It sucks but it doesn't instantly make a launch a fail because one store simply didn't have any.
    Laura Knotek likes this.
    08-19-2016 04:09 PM
  22. Viscomi4444's Avatar
    So I guess all the people that made remarks like "what's the point to pre order?" now understands why.
    LegalAmerican, sangs and Connert like this.
    08-19-2016 04:13 PM
  23. LegalAmerican's Avatar
    So I guess all the people that made remarks like "what's the point to pre order?" now understands why.
    My thoughts exactly. Not that the pre-orders were flawless (some are still waiting), but clearly the majority of pre-orders have been fulfilled as all of those threads have come to a screeching halt.
    08-19-2016 04:14 PM
  24. msm0511's Avatar
    I would not constitute this a Fail, I would constitute this as a extremely high demand for an amazing product. Take apple for example, when they release phones, you can't find phones in the stores for a month or more and at times have to wait 4-6 weeks after ordering just to receive one. So personally i wouldn't say this is a fail, just a fact that the device is extremely popular and they are trying to meet the high demand.
    Using the Apple example isn't a very good one though. If you preorder an iPhone and you get a delivery/pick up date, you will get it on that date. If the OP pre-ordered and was told it would be available it should've been. I don't really know who's fault that is, but I'd be saying similar in his shoes. Not necessarily that the entire launch was a fail, but his disappointment is valid.
    08-19-2016 04:19 PM
  25. Aquila's Avatar
    Seems like almost everyone with a Note 7 loves it. Samsung got some money. Some of their partners did too. Launch = Success.
    08-19-2016 04:27 PM
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