1. Clocks's Avatar
    Put on a wet application screen protector last night. And ever since then I'm getting this "check port" moisture notification. Any one know where the moisture detector is and how to dry it out?

    08-20-2016 08:09 AM
  2. jgraves1107's Avatar
    I guess it wants you to blow out the charge port. Water in there would be an issue for charging.
    08-20-2016 08:25 AM
  3. jgraves1107's Avatar
    That is if you put it in water.
    08-20-2016 08:26 AM
  4. Clocks's Avatar
    That is if you put it in water.
    Yeah I know what's it's for, trying to make the notification go away since it hasn't been exposed to moisture in 18 hours.

    Blowing in the charging port didn't work.
    08-20-2016 08:44 AM
  5. Clocks's Avatar
    Plugging in a usb c cable fixed it. I was wireless charging, I guess once the moisture is triggered it repeatedly reminds you to check the ports until you plug one in.
    jgraves1107 likes this.
    08-20-2016 09:57 AM
  6. ab304945's Avatar
    Try swiping away the notification. It dont go away on its own. If it is still wet it will pop back up

    Posted via the Android Central App
    08-20-2016 10:28 AM
  7. Clocks's Avatar
    Try swiping away the notification. It dont go away on its own. If it is still wet it will pop back up

    Posted via the Android Central App
    It comes back every few minutes until you plug in a charging cable.
    08-20-2016 11:10 AM
  8. jgraves1107's Avatar
    Did you try a restart? If so then try a little rubbing alcohol. I know my note 5 wouldn't charge once cause of water getting to the port on a rainy day.
    08-20-2016 11:47 AM
  9. Jeff Anderson5's Avatar
    Did you try a restart? If so then try a little rubbing alcohol. I know my note 5 wouldn't charge once cause of water getting to the port on a rainy day.
    I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?
    08-27-2016 11:28 PM
  10. PRGDR's Avatar
    Very disappointing issue, considering the IP certification of this device...
    08-28-2016 08:44 AM
  11. Clocks's Avatar
    I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?
    Mine came back a few more times after I thought I fixed it then it went away for good.
    08-28-2016 10:07 AM
  12. E60351's Avatar
    I began getting this message about 5 days ago. It goes away for awhile but then comes back. I've blown in the port, charged with a USB-C connector, restarted my phone and still it continues to return. Has anyone else had this type of continuing issue and found a resolution that permanently fixed it?
    Having a very similar except I only get it when I plug in a certain car charger. It worked just fine and then I put it in water and ever since then every other charging method works just fine with the exception of this lone charger. Other usb-c chargers do not give the warning. I've done everything you have as well. No idea wtf is going on.
    08-28-2016 11:07 AM
  13. 1213 1213's Avatar
    Very disappointing issue, considering the IP certification of this device...
    Its an issue because of the IP certification. They don't want you to put a charger in if the device is still wet.


    Maybe if you put it in water and then let it dry? Would be the equivalent of turning it off and on again I guess.
    PRGDR likes this.
    08-28-2016 11:15 AM
  14. PRGDR's Avatar
    Its an issue because of the IP certification. They don't want you to put a charger in if the device is still wet.


    Maybe if you put it in water and then let it dry? Would be the equivalent of turning it off and on again I guess.
    Yes, of course, and it is misbehaving. It might be a good idea that the affected ones notify Samsung.
    08-29-2016 06:09 AM
  15. Ryan2289's Avatar
    Yes, of course, and it is misbehaving. It might be a good idea that the affected ones notify Samsung.
    I havw been having the same issue on my note7. Hasnt been around any water. Sprint store cleaned it all out, said they would order a new one because it won't charge.
    09-07-2016 09:02 AM
LINK TO POST COPIED TO CLIPBOARD