1. Thisistip's Avatar
    I got the black fit 2 but I'd like a blue one to go with my blue Coral phone. Think they'll let me switch it out? The store I got my phone at didn't have any. The closest store that has them is too far to drive for a maybe.
    08-22-2016 05:44 PM
  2. SpookDroid's Avatar
    It'll depend on the clerk/manager that you get. If you're nice and they're not in a bad mood, they might. Truth is, strictly speaking, they shouldn't because you can only exchange under warranty for the same part number, but some will be nice enough and let you exchange it, especially if the box isn't open.
    Thisistip likes this.
    08-22-2016 06:07 PM
  3. Clocks's Avatar
    My BB said only two skus were in the system as eligible for the promo, for the large and small black fit2. They would not let me swap my wife's for a purple one.
    Thisistip likes this.
    08-22-2016 06:31 PM
  4. Jaycemiskel's Avatar
    If you haven't opened it, they might. You should call them and ask beforehand though so you don't drive all that way for nothing.
    Thisistip likes this.
    08-22-2016 06:31 PM
  5. Nygiants1991's Avatar
    U can actually just buy replacement straps
    08-22-2016 08:41 PM
  6. SteelGator's Avatar
    I agree with SpookDroid. It does not hurt to ask. There is very little for BB to lose and making you happy is worth something to them. So I don't see why they would not flip it out, all things being equal. Approach it right, and they may help you out.
    Thisistip likes this.
    08-22-2016 08:46 PM
  7. Nygiants1991's Avatar
    Tbh it depends on the location. I don't think it would b a problem for some. They'll give u a store credit for the item and you can swap it out
    Thisistip likes this.
    08-22-2016 08:51 PM
  8. Thisistip's Avatar
    U can actually just buy replacement straps
    Where? I couldn't find any that looked legit.
    08-22-2016 09:48 PM

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