09-20-2016 10:19 PM
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  1. Jabram89's Avatar
    Something weird is going on and I don't think it's just chance on how the phone is dropped. Youtube videos are showing it survive a variety of heights, as well as people on different forums. Yet there are others who are saying its breaking in cupholders, pockets, and from drops on carpet.

    I do not use a case, I haven't for any of my smartphones ever. Guilty as charged, I've only ever ruined phones by water damage though not drops. Ironically, my first waterproof phone is the first to be cracking like crazy. Dropped the note 7 from waist height getting out of my car the first day, small crack on bottom. I accept that. Kneeling down playing with my little sister over a laminate wood floor shattering the top? This is a 12-18 inch drop on a relatively soft surface. I think this new gorilla glass is producing variable quality. Maybe because of the curve? Not sure, but a phone with or without a case shattering from a 1ft drop on to a laminate wood floor isn't acceptable to me for a $850 phone.

    I wish there was a camera recording my reaction. This wasn't one of those pickups where you dread flipping it over to look at screen. I picked it up not even checking glass to "What in the ****!? How is that even possible?!"
    Hellzwind likes this.
    08-23-2016 05:48 AM
  2. Torm558's Avatar
    Unfortunately that first crack would have ruined the integrity of the glass now, making it easier for cracks to happen
    08-23-2016 06:29 AM
  3. Nakrohtap's Avatar
    I know drops are bound to happen, but on the first day and twice already? That's either really bad luck or just being careless.
    A lot of people think these phones are super durable and they aren't. They SHOULD be for the amount of money paid, but that's another topic. The more stories I read like this, the more careful I tend to become. I see people just flat out abuse their phones. I have on a few occasions, thrown my Note5 onto my bed, just to toss the TN remote in the same area a few minutes later, while hitting my phone screen. Just from that experience alone and the horror stories I have been hearing about the fragility of this screen, I will probably no longer be doing that. Why risk it?
    08-23-2016 07:35 AM
  4. slackerjack's Avatar
    Agreed...once you have a single crack...the next drop is a roll of the dice...because physics.
    08-23-2016 07:40 AM
  5. skatergirl's Avatar
    Just like holding a glass in your hand, you don't want to drop it. What is nice about this phone is the way it is gripped in the hand. It is pretty firm. Drops happen, but how many times does one drop a glass of water from the hand? I can't remember the last time I dropped a glass, though I remember dropping my Note 4 a few times and my N7 almost slipped from my hands the first day. A lot of care is needed for these phones.
    08-23-2016 07:54 AM
  6. Nakrohtap's Avatar
    I wouldn't think a $1500 laptop would take a 3 foot fall better than a $200 laptop either, for that matter.
    I think if people (like my kids) are more prone to drops, for whatever reason (job, how they carry phone, etc.), maybe a durable case or a different phone is more suitable. I think it's just a mindset change that is needed when getting phones made out of glass.
    TwitchyPuppy likes this.
    08-23-2016 08:42 AM
  7. mru007's Avatar
    I would suggest you to be careful with these devices mate. A phone made out of glass, although it is Corning Gorilla Glass 5 & all, needs to be taken extreme care all the time. And I really don't understand how could you drop your new phone on the very first day.
    From the reviews, I can say that Note 7 is quite comfortable to hold than previous Galaxy phones. So why would you drop it (unless you were trying to make a drop test) ?
    You need a strong case & a good quality tempered glass protector for all these glass phones......will steal away the look & feel of the phone, but it will increase the probability of survival of your phone :-)
    08-23-2016 08:59 AM
  8. alexeisch's Avatar
    The bottom line is that no phone is indestructible. There will always be variants on how/why/when people drop them. The fact is that, dependent upon how it lands, a 12 inch drop could do more damage than a 12 foot drop. If you think you are going to drop your phone at any time (and who doesn’t?!) put a case on it. Period. Life happens and while manufactures can do their best to make phones resilient, *they just aren’t*. I spent $850 on this phone and I am treating it like gold!
    dcooper830 likes this.
    08-23-2016 09:25 AM
  9. dpham00's Avatar
    If you already had a crack, then the glass already has damage and is much more susceptible to cracks
    jhnnyblze2000 likes this.
    08-23-2016 09:38 AM
  10. Bartone's Avatar
    What isn't acceptable is dropping a 850 dollar phone... just saying. I've never dropped a smartphone in my life, you need to be more careful I would never drop my Note 7.
    kellyjdrummer, Jude526 and whtchdr like this.
    08-23-2016 01:06 PM
  11. the real batman's Avatar
    I don't mean to sound unsympathetic but to me if I saw a bunch of videos like what you're describing then I'd put a case on the phone. There's no medal for martyrdom if you go without a case knowing the risks and your phone gets damaged. Either put a case on the phone so that you're giving it the best possible chance to survive drops or continue to go without the case and refrain from complaining when it inevitably is damaged by drops. Just because something is expensive doesn't mean it should be impervious to carelessness. Porcelain is expensive. I don't think that means I should be able to drop it and have nothing happen to it.
    08-23-2016 01:45 PM
  12. panzerghost's Avatar
    Dropped the note 7 from waist height getting out of my car the first day, small crack on bottom. I accept that. Kneeling down playing with my little sister over a laminate wood floor shattering the top?
    That sucks man I feel for you. But this is why we have insurance, I assume you looked at the cost of replacing the screen (`$270). When I saw that this morning it made me glad that I have insurance.
    Shamshi-Adad likes this.
    08-23-2016 02:42 PM
  13. mmohn01's Avatar
    Dropping any phone from waist high onto concrete will compromise the structural integrity of any phone's screen. This is why I've always had a case on my phone. I don't really know what people expect from Gorilla Glass, but it never once suggested it was indestructible. It's an $850 phone. If I had a wad of cash worth $850 I would at the very least have it in my wallet to protect it.
    08-23-2016 03:25 PM
  14. wookiee2cu's Avatar
    I believe only the front screen is GG5, but sorry for your situation.
    08-23-2016 03:26 PM
  15. NotAnAppleGuy's Avatar
    I just don't UNDERSTAND why people don't put cases on their "investment".

    Posted Via Galaxy Note Edge. Yea, the phone is perfect...
    08-23-2016 03:43 PM
  16. Gary02468's Avatar
    I just don't UNDERSTAND why people don't put cases on their "investment".
    It's easy to understand. Cases are bulky and ugly, my phone is not an "investment", and I'm careful enough that I've never broken or scratched up a phone.

    Yes, I realize it'll probably happen someday--as it will even if you use a case. But if it happens rarely enough, it's still less inconvenient than the cost and unpleasantness of years of buying and using cases and screen protectors.
    08-23-2016 03:59 PM
  17. jamesrick80's Avatar
    Spigen clear air cushion case for work (more tough)...and spigen liquid crystal for home......perfect compromises
    08-23-2016 04:37 PM
  18. badMojo69's Avatar
    Honestly I do think the Note edge is weaker than the S7E and can't take as much abuse.
    I will put a case on mine. Beautiful pone, but there is a pig under all that lipstick.
    BOSSY TEXAS CHICK likes this.
    08-23-2016 04:46 PM
  19. wricu01's Avatar
    I have a Note 5 and it never hit the ground and i have a case. I pay to much money for theses phones to not have a case on them.. Now they do look sexy without one not taking that chance

    The first thing I did with my 7 is put a case on it
    08-23-2016 04:53 PM
  20. trucksmoveamerica#AC's Avatar
    My otterbox symmetry was here before the phone arrived
    08-23-2016 05:59 PM
  21. NotAnAppleGuy's Avatar
    It's easy to understand. Cases are bulky and ugly, my phone is not an "investment", and I'm careful enough that I've never broken or scratched up a phone.

    Yes, I realize it'll probably happen someday--as it will even if you use a case. But if it happens rarely enough, it's still less inconvenient than the cost and unpleasantness of years of buying and using cases and screen protectors.
    To each his own. I happen to like the way cases look on phones; especially the UAG cases. The purpose of a bumper on a car is to minimize the damage to the car. The purpose of a case is to minimize the damage o the phone. In 20 years I have never dropped a phone equipped with a case and damage was a result. I'm just saying...

    Posted via the Android Central App
    08-23-2016 06:06 PM
  22. NotAnAppleGuy's Avatar
    My otterbox symmetry was here before the phone arrived
    I'm still using my Note Edge. I play around with the N7 in wifi but I won't activate the phone for use untill my UAG case arrives in 2 days.

    Posted via the Android Central App
    pantlesspenguin and mmohn01 like this.
    08-23-2016 06:09 PM
  23. Gary02468's Avatar
    To each his own. I happen to like the way cases look on phones; especially the UAG cases. The purpose of a bumper on a car is to minimize the damage to the car. The purpose of a case is to minimize the damage o the phone. In 20 years I have never dropped a phone equipped with a case and damage was a result. I'm just saying.
    Yup, wasn't trying to convince you to choose differently. But you said you found the other choice to be incomprehensible, so I was just offering an explanation for it.
    08-23-2016 06:20 PM
  24. Iva_LadyDiCaprio98's Avatar
    Today's technology is more fragile than we think it is. The phone is entirely made of glass and no matter what level of gorilla glass it is, it will still be susceptible to cracks. It's just how it is. Laws of physics and all that. Plus, the alight curve of the device does make it more prone to cracking. Don't look at these ridiculous videos and not expect your phone to break no matter what distance it falls to the ground. I spent a lot of money on my phone and I will not make a foolish mistake in leaving it exposed to take the risk of having it fall and break. They make slim cases that are clear where you can still show the color of your phone if you so choose. Today's phones are crazy expensive and it's even more expensive getting it fixed or getting a replacement if you don't have insurance. Don't be surprised that a phone made of glass breaks. That's just how it is. Physics explains it well. The force that hits the glass caused for it to crack. It can happen at 2 inches above ground or 2 feet. It just has to hit it right.

    Posted via the Android Central App
    08-23-2016 06:30 PM
  25. avalvo's Avatar
    Hmm. I sit here reading all this on my Note Edge, which I consider to be a very good phone. I should get my N7 next week. I have a Body Gove slim case on the Note Edge and a skinomi screen protector. 2 years in and the phone has been dropped a few times. It still loos new and operates just fine. I don't abuse my phones, but I do use them. The Edge always seemed very well built to me. Now I wonder how this new phone will be. I lime the new features, but it would seem I have to give up alot, like durability and swap able batteries. I sure hope it's worth it. I just have to wait and see for my self. Still, I think Samsung missed a great opportunity here. The Note line was never meant to be jewelry. It's a tool for the working pro and power user. Somewhere along the way the mission seem to have taken a turn.

    Sent from my SAMSUNG-SM-N915A using Tapatalk
    crystinonfire, rap1 and cynth.hgn like this.
    08-23-2016 06:39 PM
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