1. honda-Dave's Avatar
    Hey Android central! First off I love this phone, as this is my 6th note phone and will always have one. Anyway, my issue just started as I went to change the picture on the always on screen. When I closed the settings I get the, "unfortunately always on has stopped", and now it is gone from the lock screen, even though I have it on. I have reset the phone, closed everything, nothing is working. Any help would be great. Thanks in advance!
    08-23-2016 08:14 PM
  2. jeetu4444's Avatar
    Hey Android central! First off I love this phone, as this is my 6th note phone and will always have one. Anyway, my issue just started as I went to change the picture on the always on screen. When I closed the settings I get the, "unfortunately always on has stopped", and now it is gone from the lock screen, even though I have it on. I have reset the phone, closed everything, nothing is working. Any help would be great. Thanks in advance!
    There is a new update for AOD check for that

    Posted via Limited Edition Lumia 950 with Mozo Case or Beautiful Gold S7 Edge or Surface pro 4 or Lumia 1020 or motoe or iphone 5s
    08-23-2016 08:28 PM
  3. skatergirl's Avatar
    Where would I check four that update?

    Posted via the Android Central App
    08-23-2016 08:37 PM
  4. honda-Dave's Avatar
    Yes where do you look? I tried pushing for an update but it says my phone is up to date.
    08-23-2016 09:00 PM
  5. Lobwedgephil's Avatar
    Click on AOD in settings, and then about.
    08-23-2016 09:03 PM
  6. Jonez8's Avatar
    Yeah i am having the same issue. I updated the aod and whenever i try to put some pictures as the aod it crashes. If anyone else is having this issue and has found a way to fix it please let us know. I am about to factory reset my phone and see if that helps.
    08-23-2016 10:12 PM
  7. Groffice's Avatar
    Same issue here, this sucks! Any success in getting your AOD fixed?

    Thnaks
    08-25-2016 08:22 AM
  8. Groffice's Avatar
    With the help of the Samsung rep @ BB I was able to figure this out. Settings>Applications>Application Manager>Menu>Show System Apps>Always On Display>Storage>Clear Cache It seems that if you try to load an image of too large a size it will cause the AOD to crash repeatedly.

    Hope this helps someone out there!!
    08-25-2016 04:22 PM
  9. XGXGXGX's Avatar
    With the help of the Samsung rep @ BB I was able to figure this out. Settings>Applications>Application Manager>Menu>Show System Apps>Always On Display>Storage>Clear Cache It seems that if you try to load an image of too large a size it will cause the AOD to crash repeatedly.

    Hope this helps someone out there!!
    Thank you! Clearing the Cache didn't work for me so I did a force stop, cleared data and cleared cash and that work.
    08-25-2016 04:52 PM
  10. honda-Dave's Avatar
    Yes I figured it out before I was able to post. I'm having an issue with this site, I can't stay logged in while in the app, only online.
    08-25-2016 08:35 PM

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