1. French's Avatar
    Basically the screen goes dark when I bring the phone up to my ear, as it should to prevent accidental key presses with my ear. However when I move the phone away from my ear the screen remains dark (off) so I can't interact with it. I have to hit the home or power button to get the screen to turn back on.

    Is anyone else experiencing this?
    08-24-2016 11:47 AM
  2. dpham00's Avatar
    I am not seeing this myself.
    08-24-2016 04:43 PM
  3. Thelt2000x's Avatar
    Remember, if you have a security feature on like fingerprint and it is locked when you pick up a call it will not turn on when you remove from ear. Same if you lock your phone after you dial. Basically if your phone is unlocked it *should* turn the screen on when you pull away.
    08-24-2016 04:53 PM
  4. French's Avatar
    Thank you for the replies. I'll have to keep an eye on it... It's happening at home and I have smart lock engaged so the phone shouldn't be locked. I can't recall if AOD was on or not.
    08-24-2016 05:29 PM

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