1. cert15z's Avatar
    Every couple of days I get disconnected from LTE. I have to restart the phone to get LTE connectivity. Has anyone else had this issue.
    08-25-2016 10:28 AM
  2. Almeuit's Avatar
    Which carrier are you on?
    08-25-2016 10:44 AM
  3. dpham00's Avatar
    You can try to turn airplane mode on and off
    08-25-2016 11:52 AM
  4. cert15z's Avatar
    I am on T-Mo. I contacted T-Mo tech support on Monday. The Rep opened an advance ticket and said he would call me back today.
    08-25-2016 12:28 PM
  5. cert15z's Avatar
    You can try to turn airplane mode on and off
    I tried turning airplane mode off and on, turning data off and on, I even did a hard reset. Still the phone will randomly disconnect form LTE and I have to restart it to get it back on.
    08-25-2016 12:31 PM
  6. steveh552's Avatar
    I am having no issues, I too am on Tmobile
    08-25-2016 12:40 PM
  7. Almeuit's Avatar
    You can try to turn airplane mode on and off
    I would try this. Are you in a weak signal area when this happens mainly?
    08-25-2016 12:44 PM
  8. dpham00's Avatar
    I tried turning airplane mode off and on, turning data off and on, I even did a hard reset. Still the phone will randomly disconnect form LTE and I have to restart it to get it back on.
    Hasn't happened to me on the note 7 yet but on other phones it has happened to me on older phones and usually switching airplane mode on and off fixes it. It is very rare that I would actually need to restart to fix it. But I also get into the habit of restarting once in a while to keep things smooth
    08-25-2016 03:16 PM
  9. jimd1050's Avatar
    No, as a matter of fact, and I don't want to jynx myself, but I have never been able (NEVER) to receive a call at my computer in my basement office with any of my cell phones with either Verizon (15+ years) or (AT&T now). Since buying the Note 7 last week, the phone has rung three times at the PC and I have picked it up and had successful conversations! All I can "assume" is the Note 7 has better radios than all my previous phones did? This was virtually an overnight thing! Damned... ???
    08-25-2016 03:44 PM
  10. jimd1050's Avatar
    Every couple of days I get disconnected from LTE. I have to restart the phone to get LTE connectivity. Has anyone else had this issue.
    Cute avatar, btw!!!
    08-25-2016 03:47 PM
  11. XGXGXGX's Avatar
    Mine is horrible as well. With my Note 5, in some low signal area's at work, it would drop down to one or two bars and still work, but at 2G speeds. With my Note 7, in those same areas at work, i completely lose connection. Once i get out of those dead spots, it takes 15 or 20 seconds to reconnect again.

    It still shows that i have 3 or 4 bars on my display, but my Signal Check Pro app shows the connection is completely lost. If I'm using any app in a low signal area, it will show 2 or 3 bars, but the app shows i lost connection completely and advises me to reconnect. I have T-mobile.
    08-25-2016 05:37 PM
  12. mmohn01's Avatar
    My LTE issues just started today. I cannot get it to reconnect. I've rebooted, tried airplane mode, factory reset, and I even did a rain dance...still nothing. I'm still within the 14 return, but all of the stores are sold out in St. Louis.
    giper54 likes this.
    08-25-2016 05:48 PM
  13. spasell's Avatar
    My LTE issues just started today. I cannot get it to reconnect. I've rebooted, tried airplane mode, factory reset, and I even did a rain dance...still nothing. I'm still within the 14 return, but all of the stores are sold out in St. Louis.
    Yup. Happened to me for the first time today.i restarted the phone and it was LTE again. Hope this isn't some bug that will persist. I am on Verizon
    08-25-2016 05:59 PM
  14. Nakrohtap's Avatar
    I have T-mobile. I had no service yesterday where I normally had decent service. I did the airplane mode on / off as well as a restart. Nothing helped until I drove like 2-3 miles. I'm only in this area like once a week, so I don't know if this was random or not.
    08-25-2016 06:13 PM
  15. mmohn01's Avatar
    I'm on the phone with T-mobile now. Apparently, it is a known issue. I am on hold with tech support now.
    08-25-2016 06:27 PM

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