1. michko's Avatar
    Hi everyone

    I just got the note 7 from T-Mobile and noticed my texts don't always send without an issue.

    It happens when I'm on cellular only and when I'm on Wi-Fi.

    Anyone else have this issue?
    08-25-2016 03:39 PM
  2. ajb1965's Avatar
    Hi there, what kind of issues are you having?
    08-25-2016 03:56 PM
  3. wookiee2cu's Avatar
    What phone did you have prior to the Note 7?
    08-25-2016 04:12 PM
  4. michko's Avatar
    What phone did you have prior to the Note 7?
    I had an iPhone 6s+ (imessage is turned off)

    The problem is they don't send. I get send failed and have to resend.

    Doesn't happen all the time but it really shouldn't happen at all.
    08-25-2016 04:39 PM
  5. michko's Avatar
    Hi there, what kind of issues are you having?
    See the OP they don't always send out
    08-25-2016 04:40 PM
  6. alejovh1#AC's Avatar
    May need a new SIM card
    08-25-2016 04:42 PM
  7. ajb1965's Avatar
    See the OP they don't always send out
    OP said they don't send out without an issue. That could mean anything thank you....
    08-25-2016 05:03 PM
  8. wookiee2cu's Avatar
    Did you also log out of FaceTime? I would also follow these steps: https://support.apple.com/en-au/HT204074 as well as go to this website to get your phone number removed from their servers: https://selfsolve.apple.com/deregister-imessage When I switched from iPhone to Android back in '14 I had a bunch of issues with text messages not going out and not receiving them. Once Apple finally released my phone number from their servers everything was fine... took about a week or so to get it sorted and the same thing happened with my sister and parents about a year later when they left Apple for Android. When I first called in the Apple rep told me to just get a new phone number... lamest suggestion ever and that's how they were dealing with it.
    08-25-2016 05:06 PM
  9. ajb1965's Avatar
    I had an iPhone 6s+ (imessage is turned off)

    The problem is they don't send. I get send failed and have to resend.

    Doesn't happen all the time but it really shouldn't happen at all.
    Were you on T-mobile with your iPhone, and if yes were you texting other iPhone users? T-mobile in my area has a tough time with sms messages, especially if your signal is iffy. Often my recipients get 2 or 3 of the same message from me. T-mobile told me that was because the system basically wasn't sure if the sms sent, so it would retry. I often get failures sending pictures over sms even on wifi calling. I have had this issue ever since I got on T-mobile. Android and Windows phone had the issue, but my kids never experienced it with their tmo iPhones
    08-25-2016 05:08 PM
  10. mmohn01's Avatar
    Question:
    Do you have an LTE data signal on your phone? Some of us T-mobile Note 7 owners are having LTE issues.
    08-25-2016 06:00 PM
  11. michko's Avatar
    Were you on T-mobile with your iPhone, and if yes were you texting other iPhone users? T-mobile in my area has a tough time with sms messages, especially if your signal is iffy. Often my recipients get 2 or 3 of the same message from me. T-mobile told me that was because the system basically wasn't sure if the sms sent, so it would retry. I often get failures sending pictures over sms even on wifi calling. I have had this issue ever since I got on T-mobile. Android and Windows phone had the issue, but my kids never experienced it with their tmo iPhones
    Yes I have TMobile. I was not texting other iPhone users. I was texting other android users. I had already deregistered my phone number from iMessage and logged out of Facetime and iCloud before I switched to the Note 7.

    It's just odd that text messages sometimes don't go out, ESPECIALLY if I'm try to send on WiFi too.

    Anyone else have a similar issue? This is a deal breaker unfortunately.
    08-26-2016 06:23 AM
  12. msm0511's Avatar
    I'm not having any problems with SMS, but my MMS don't always send. Tried sending a pic the other day 4 times to the same person. He never got it. I'd sent him a pic earlier with no problems.
    08-26-2016 09:10 AM
  13. lv2bsilly's Avatar
    I had an iPhone 6s+ (imessage is turned off)

    The problem is they don't send. I get send failed and have to resend.

    Doesn't happen all the time but it really shouldn't happen at all.
    Hi there. I have had trouble with texts sending to certain users since I switched to Tmobile from Verizon. The only work around I've found was to use Textra as my messaging app. My texts go thru fine with that app, but when I use the stock messaging app, I have issues.

    I have opened multiple trouble tickets & tmobile all hasn't figured it out. FYI, I did not go from an iPhone to Android, have always had an android.

    I'd try Textra & see if it helps
    08-26-2016 10:31 AM

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