1. donebrasko's Avatar
    Can you backup the secured folder to Samsung Cloud?
    08-25-2016 03:43 PM
  2. dpham00's Avatar
    I don't see that as an option
    08-25-2016 08:58 PM
  3. donebrasko's Avatar
    Dang OK.... My folder won't open because Samsung keyboard is force closing. They are trying to tell me that wiping is there only option
    08-25-2016 09:34 PM
  4. dpham00's Avatar
    Try to clear cache and app data on the keyboard app
    08-25-2016 10:24 PM
  5. donebrasko's Avatar
    Tried both.... Still same result. Samsung used remote access to control my phone and they can't figure it out. They are going to talk to some people and call me back today.

    I asked them how can they promote this phone to businesses for it's security when it's 1st party software fails?
    08-26-2016 09:35 AM
  6. donebrasko's Avatar
    Update now they are saying that I have to reset it and lose my info
    08-26-2016 02:56 PM

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