1. ltownsend2's Avatar
    Rocking my new N7 - transferred all apps well with the exception of my Kindle reader application. Try as I have the app will not enable. It shows disabled under all apps. I have uninstalled and reinstalled to no avail.

    What gives .... too many books loaded to lose out on this!!!!:-
    08-25-2016 04:26 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say you transferred the Kindle app, do you mean that you installed it from Google Play Store and logged in with your Amazon account? You shouldn't have to physically transfer the app from the old phone to the new phone, and any books you have purchased should be in the Amazon cloud, easily accessible with the Kindle app.
    beh likes this.
    08-26-2016 12:52 PM
  3. ltownsend2's Avatar
    I used the Samsung app to transfer all my apps from old to new phone. Everything came over perfectly. I noticed that the Kindle app did not. It did not appear on my list of applications. So I went to download again from Playstore. The app downloaded like normal but showed up with an uninstall and enable button. I hit the enable button and nothing happened. Checked in list of applications - nada. Went back to Playstore and downloaded again. This time I got an update button and engage button. I chose the update as I noticed I had an older version. It went thru the update download and again I got uninstall and engage buttons. Hit the engage and nada.

    I have been on tech support with Amazon Kindle for two days now. No one knows how to get the app engaged. It shows up "sometimes" in my list of installed apps as "disengaged".

    Really frustrating....
    08-26-2016 02:35 PM
  4. B. Diddy's Avatar
    If you Uninstall it, does it go away completely, or is it replaced by a factory preinstalled version?
    08-26-2016 10:27 PM
  5. ltownsend2's Avatar
    I don't see it in my app's list and cannot locate one on the phone's Galaxy Applications.
    08-27-2016 03:54 AM
  6. cujo2344's Avatar
    08-27-2016 08:57 AM

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