For the "no recent apps" issue, everything I've read points to Google Now being the culprit (here and on Samsung boards)...the "ok google" part of it. So if you have set up OK Google voice detection, and used it, that's when the recent apps tend to disappear. Having said that, I would get the problem on my Galaxy 7 but knock on wood I have not had it happen not the Note yet. I saw it happen mostly when driving and using voice dictation to reply to a text or ask for navigation directions.
Are you seeing any consistency to the "when" it happens? Unfortunately it does require a reboot to fix. Fortunately this phone doesn't take too long to do a reboot. But also be warned, if you have a custom ringtone set up you may lose that setting on reboot (this is a problem I'm personally having and I've seen some other threads/posts indicating I'm not alone and it does not appear to be carrier specific as I'm on Verizon and there's a post specifically from an AT&T user as well).
I'm glad to try to help...I sometimes "digress" far too often but some of the things I've learned in the last couple of months have been tidbits gleaned from other posts that someone else digressed on...in other words the conversation evolved and a tip I didn't even know about was learned that may have had nothing to do with the original subject.
08-28-2016 10:11 AM