09-20-2016 08:26 PM
27 12
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  1. jhimmel's Avatar
    Something has taken over my lock screen and is putting ads there. UBER Ads, Amazon ads, etc... Now, instead of swiping up to unlock, it has me swiping to the right, and is showing various ads. How do I go about finding and getting rid of this?

    I guess this is life on Android. Years and years with Blackberry and never saw anything like this. Now, less than a week on Android and already infected. Thanks for any help you Android experts can offer. I am an Android noob.
    Attached Thumbnails Please help with adware problem-4329.jpg  
    08-28-2016 03:49 PM
  2. erasat's Avatar
    Something has taken over my lock screen and is putting ads there. UBER Ads, Amazon ads, etc... Now, instead of swiping up to unlock, it has me swiping to the right, and is showing various ads. How do I go about finding and getting rid of this?

    I guess this is life on Android. Years and years with Blackberry and never saw anything like this. Now, less than a week on Android and already infected. Thanks for any help you Android experts can offer. I am an Android noob.
    No, it's not life on Android, it's life on Android for those that install apps they shouldn't.

    Do yourself a favor and Uninstall ES file explorer if you have it, or any other recent app you just installed right before this began happening.
    Jona005 likes this.
    08-28-2016 03:53 PM
  3. qnet's Avatar
    That doesn't even look like a Note 7/Touchwiz lockscreen. I wouldn't say that this is life on Android. I've been using Android for years and never had a virus or malware on it. The only time I heard of someone getting a virus is when they install stuff from unknown sources and not the Android store (sideloading). Hopefully some more of more experienced people who have dealt with this type of stuff can help you.
    08-28-2016 03:57 PM
  4. Strong_Genetics's Avatar
    Yeah something you recently downloaded has taken over your lock screen....Gotta be careful with the apps you download....Just because they come from the official store doesn't mean their good for your device
    08-28-2016 03:59 PM
  5. Highrisedrifter's Avatar
    No, it's not life on Android, it's life on Android for those that install apps they shouldn't.
    I'm sorry but that is largely subjective. Sure, you can sideload 'dodgy' apps that push ads to your phone but I've had perfectly legit apps, downloaded from Google Play, also do it. There are apps that seem totally innocuous, like ES File Explorer for instance, that do this. It's shameful and bloody annoying that the innocent user, especially those that came from the soft cocoon of Apple, have to deal with trash like this
    08-28-2016 04:00 PM
  6. erasat's Avatar
    I'm sorry but that is largely subjective. Sure, you can sideload 'dodgy' apps that push ads to your phone but I've had perfectly legit apps, downloaded from Google Play, also do it. There are apps that seem totally innocuous, like ES File Explorer for instance, that do this. It's shameful and bloody annoying that the innocent user, especially those that came from the soft cocoon of Apple, have to deal with trash like this
    I responded to the insinuation of that life on Android is like that, like a fact. No, it isn't. I've had Android phones for about 6 years now and just had something similar once, just after installing ES File Explorer, hence my recommendation.

    Even when the app is on the Play Store, you should read user reviews before installing anything, most apps and basically all well known apps doesn't do that, but when you move to download apps for Video or MP3 downloading, or any shady app easily recognized by its bad layouts and interface, and a lot of the Root needed apps, then you open yourself for this kind of things.
    08-28-2016 04:07 PM
  7. jhimmel's Avatar
    I installed ES File manager, and even paid for pro. Got it from the official Google Play Store, and the app seemed legit. I liked it because it seemed to work well for transferring files back and forth over my Lan between phone and PC.

    I'll try Uninstalling it.
    08-28-2016 04:09 PM
  8. erasat's Avatar
    I installed ES File manager, and even paid for pro. Got it from the official Google Play Store, and the app seemed legit. I liked it because it seemed to work well for transferring files back and forth over my Lan between phone and PC.

    I'll try Uninstalling it.
    Bingo...

    That app was great but they just screwed everything recently with an update that just does that. People have complained but they seem to not give a *amn so just ask Google for your money back if you still have the chance and Uninstall that POS.
    08-28-2016 04:15 PM
  9. Oj467's Avatar
    In your defense coming from any ecosystem to Android is a big change and while ES File Manager does show 4.5 stars and 100 million downloads - the last review on the main page says "Do not install this app! It will put spam notifications on your device". It sucks that we need to be more careful than those downloading from the Apple Store but it's one of the trade offs we as Android users either have to accept for the freedom of the system - or not - depending on what you're comfortable with.

    A good system to follow is look at the reviews for each app and sort them by newest and most recent version. That'll give you an idea if the app has taken a turn for the worse recently or not.

    Hope removing it sorts you out and you give Android a chance.
    08-28-2016 04:17 PM
  10. Nakrohtap's Avatar
    I just uninstalled mine this morning, coincidentally. I got some weird lockscreen when I turned on my phone as well. No ads, though.
    08-28-2016 04:28 PM
  11. jhimmel's Avatar
    In your defense coming from any ecosystem to Android is a big change and while ES File System does show 4.5 stars and almost 3 million downloads - the last review on the main page says "Do not install this app! It will put spam notifications on your device". It sucks that we need to be more careful than those downloading from the Apple Store but it's one of the trade offs we as Android users either have to accept for the freedom of the system - or not - depending on what you're comfortable with. Hope removing it sorts you out and you give Android a chance.
    Yes, it seemed highly rated and legit. Guess I have to be extra careful. I have Uninstalled it and will see what happens. I am giving Android a Chance. No choice really since my preferred platform is dying and they themselves are moving to Android.

    I have this phone (beautiful, by the way) set up to do most of what I did with my Blackberry. Some things are better, some worse. I was surprised and disappointed though to find out that this thing does not support Miracast. I used that a lot with my BlackBerry and assumed it would work on Android. Now I'm not sure of a way to mirror my phone to my TV's (wirelessly). What is nice about Miracast is that it was a direct WiFi connection - device to device - without needing to be on a network. And it worked anywhere just by plugging the dongle into an HDMI input of any TV anywhere. Have not found a way yet to do that with this phone. Guess that's for another thread.
    08-28-2016 04:32 PM
  12. traynor1987's Avatar
    Ok so I was going to install Es file explorer when I get my phone, I use it on my nvidia shield and it makes life 100 times easier, no adware because they can't so didn't know it does this.

    What would you recommend as an alternative?
    08-28-2016 04:33 PM
  13. Gayle Lynn's Avatar
    And one reason I'm torn over iOS vs Android going back and forth. And spent some time with the BB PRIV but which us a other flavor of Android too.
    08-28-2016 04:34 PM
  14. jhimmel's Avatar
    Ok so I was going to install Es file explorer when I get my phone, I use it on my nvidia shield and it makes life 100 times easier, no adware because they can't so didn't know it does this.

    What would you recommend as an alternative?
    Removing ES File Explorer seems to have fixed the problem. I am now trying File Commander (MobiSystems) and it seems to be an acceptable alternative. I am moving lots of files across my network with it now (other file explorers choked on this task).

    EDIT: Spoke too soon, lock screen ads still coming... Sigh...
    08-28-2016 05:26 PM
  15. sandra_17's Avatar
    This topic should help you - http://forums.androidcentral.com/sho...d.php?t=640251

    This has been happening from a number of apps. Back in May, for me it was "Photo Editor Pro" on my Note 5.
    08-28-2016 05:32 PM
  16. Strong_Genetics's Avatar
    Removing ES File Explorer seems to have fixed the problem. I am now trying File Commander (MobiSystems) and it seems to be an acceptable alternative. I am moving lots of files across my network with it now (other file explorers choked on this task).

    EDIT: Spoke too soon, lock screen ads still coming... Sigh...
    You may be able to dig into settings and adjust the app permissions to see if you can stop the ads
    08-28-2016 05:34 PM
  17. riot1002#AC's Avatar
    Something has taken over my lock screen and is putting ads there. UBER Ads, Amazon ads, etc... Now, instead of swiping up to unlock, it has me swiping to the right, and is showing various ads. How do I go about finding and getting rid of this?

    I guess this is life on Android. Years and years with Blackberry and never saw anything like this. Now, less than a week on Android and already infected. Thanks for any help you Android experts can offer. I am an Android noob.
    I Have owned many droids.. This has never happened to me.
    08-28-2016 05:45 PM
  18. jhimmel's Avatar
    This topic should help you - http://forums.androidcentral.com/sho...d.php?t=640251

    This has been happening from a number of apps. Back in May, for me it was "Photo Editor Pro" on my Note 5.
    Thank you Sandra - Yes, that is the exact problem. I think I found the culprit. An App called Applock Pro. I'm quite sure it came pre-installed. I think I only tapped on it to open and see what it is, and it started its dirty work. It's by "Go Dev Team". There are a bunch of apps doing this, and most seem to have the word GO in there somewhere. Any of you Verizon users here have that one on your phone?
    08-28-2016 06:04 PM
  19. 1213 1213's Avatar
    Yes, it seemed highly rated and legit. Guess I have to be extra careful. I have Uninstalled it and will see what happens. I am giving Android a Chance. No choice really since my preferred platform is dying and they themselves are moving to Android.

    I have this phone (beautiful, by the way) set up to do most of what I did with my Blackberry. Some things are better, some worse. I was surprised and disappointed though to find out that this thing does not support Miracast. I used that a lot with my BlackBerry and assumed it would work on Android. Now I'm not sure of a way to mirror my phone to my TV's (wirelessly). What is nice about Miracast is that it was a direct WiFi connection - device to device - without needing to be on a network. And it worked anywhere just by plugging the dongle into an HDMI input of any TV anywhere. Have not found a way yet to do that with this phone. Guess that's for another thread.
    I don't really think there is a real need to be extra careful tbh. I've been on android for 5 years or so and have never seen something like this before.

    I'm pretty sure it would be against Google's policy, so its a bit weird a well received app would suddenly do something so extreme. Not sure what they're playin' at. :/

    I'm not sure about the mirroring but I think they recently removed it so you could only do it wirelessly with a TV that supports it or something. Don't take my word for it though.
    08-28-2016 06:16 PM
  20. Oj467's Avatar
    Thank you Sandra - Yes, that is the exact problem. I think I found the culprit. An App called Applock Pro. I'm quite sure it came pre-installed. I think I only tapped on it to open and see what it is, and it started its dirty work. It's by "Go Dev Team". There are a bunch of apps doing this, and most seem to have the word GO in there somewhere. Any of you Verizon users here have that one on your phone?
    Not here on my VZW Note 7.
    08-28-2016 06:24 PM
  21. jhimmel's Avatar
    To be fair to ES File Explorer, I reinstalled it to see what happens. So far no issues. Pretty sure AppLock Pro was the culprit. Will report back if I find out otherwise.
    08-28-2016 06:25 PM
  22. Highrisedrifter's Avatar
    I responded to the insinuation of that life on Android is like that, like a fact. No, it isn't. I've had Android phones for about 6 years now and just had something similar once, just after installing ES File Explorer, hence my recommendation.

    Even when the app is on the Play Store, you should read user reviews before installing anything, most apps and basically all well known apps doesn't do that, but when you move to download apps for Video or MP3 downloading, or any shady app easily recognized by its bad layouts and interface, and a lot of the Root needed apps, then you open yourself for this kind of things.
    I agree with you totally that the user should do their homework before installing anything. The Play Store is not all sweetness and light and on multiple occasions, disingenuous apps have filtered through.

    But I do think that life on Android is like that though. The fact that you haven't experienced this is awesome but doesn't detract from the fact that others have, myself included. I've never rooted my main devices, nor do I ever sideload apps from anywhere. All my apps are alleged 'tried and tested' straight from the Play Store, yet I've still seen this push ad issue first-hand too. Android is like the wild frontier. More freedom but that freedom comes with a price, and that price is that far more vigilance is required by the end user than with an Apple device. To be sure, I learned my lesson pretty quick and now comb through the fine print on each app before I install it, regardless of whether it is from a reputable company or not.

    Again, to agree with you, the user should really do their homework before installing an app to make sure the permissions it requires aren't onerous. Usually, I also Google the app in question to see if other users have experienced any kind of issues with it too. Once bitten, twice shy.
    08-28-2016 06:42 PM
  23. jhimmel's Avatar
    As it turns out, it wasn't even anything I downloaded. It was on the phone, either pre-installed, or from DT Ignite, or who knows where else. Google Play Store does not have it in my list of downloaded apps, and I never installed anything from anywhere else. ES File Explorer Pro does not seem to causing me an issue.

    Also, glad to hear from long time Android users who have never experienced anything like this. Hopefully these things are not as common as it seemed.
    08-28-2016 07:04 PM
  24. Oj467's Avatar
    I think you'll be good once you get used to it. I've been on Android since the DroidX back in 2010 and used to root/flash custom roms like crazy and never had a hijack like you did. I think you just got terribly unlucky.
    08-28-2016 08:13 PM
  25. 1213 1213's Avatar
    Verizon seems so dodgy with this DTignite thing lol. Is this a verizon problem or is it a note 7 with verizon problem?

    Looks like Verizon's answer to t-mobile's growth is to help them lol.
    08-28-2016 08:26 PM
27 12

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