Test to see if camera is working right?

I've not been impressed with the camera. Recent I took a picture of someone with my phone and sent it to them. They actually complained about the quality. I thought it was just me being too harsh. She gave me better comments with the note 4.

Now I know text pictures futher degrades them. But I can't even get this thing to auto focus on what I'm trying to select. It seems to instead attempt to capture whoever was the most close to me.

I tried to capture a mom and young daughter. The camera claimed to lock on both faces but it never did. One face was always out of focus and sometimes both were. I'm wondering if my lens is decentered.

Originally Posted by Cotano

I've not been impressed with the camera. Recent I took a picture of someone with my phone and sent it to them. They actually complained about the quality. I thought it was just me being too harsh. She gave me better comments with the note 4.

Now I know text pictures futher degrades them. But I can't even get this thing to auto focus on what I'm trying to select. It seems to instead attempt to capture whoever was the most close to me.

I tried to capture a mom and young daughter. The camera claimed to lock on both faces but it never did. One face was always out of focus and sometimes both were. I'm wondering if my lens is decentered.

Check to make sure you don't have selective focus enabled in your camera options.

Does anyone use that skin tone setting on the camera and if so, what does it do?

Originally Posted by skatergirl

Does anyone use that skin tone setting on the camera and if so, what does it do?

I haven't used it yet, but it's supposed to be like photoshop to clear blemishes, and correct stuff that's probably not wrong in the first place. I'm assuming it's trying to make people look like a Kardashian selfie. Edited to death. LOL

It was not in selective mode. I couldn't even get it to focus through pro on manual. I tried manual on my mom's note 5 and that worked perfectly.

I'm hoping to have time to drop by sprint tomorrow. Maybe they'll be able to fix it or replace it.

Edit: it seems to focus on manual but only if things are close. Nothing beyond like 10 feet.

Originally Posted by Cotano

It was not in selective mode. I couldn't even get it to focus through pro on manual. I tried manual on my mom's note 5 and that worked perfectly.

I'm hoping to have time to drop by sprint tomorrow. Maybe they'll be able to fix it or replace it.

Edit: it seems to focus on manual but only if things are close. Nothing beyond like 10 feet.

That's odd. You may want to go to a carrier store to compare another Note 7. It may be defective.

Originally Posted by msm0511

I haven't used it yet, but it's supposed to be like photoshop to clear blemishes, and correct stuff that's probably not wrong in the first place. I'm assuming it's trying to make people look like a Kardashian selfie. Edited to death. LOL

Lol, funny!

First check for all the settings in the camera app & make sure that you are not missing something.
Then try a full Factory Reset from Recovery menu (though it is 99% a hardware issue). But just to be sure......
If no luck, then definitely you have received a faulty model with some issues in the camera optics. I would suggest go for a complete replacement rather than repairing the device.

It was reset but still was not as clear as the instore phones. They exchange it for me. My new one is great.

Originally Posted by Cotano

I've not been impressed with the camera. Recent I took a picture of someone with my phone and sent it to them. They actually complained about the quality. I thought it was just me being too harsh. She gave me better comments with the note 4.

Now I know text pictures futher degrades them. But I can't even get this thing to auto focus on what I'm trying to select. It seems to instead attempt to capture whoever was the most close to me.

I tried to capture a mom and young daughter. The camera claimed to lock on both faces but it never did. One face was always out of focus and sometimes both were. I'm wondering if my lens is decentered.

Yes their is a test. I got it from samsung but forgot what it is. Its a keypad command like # and some number #.

You can test everything. Both cameras.. sensors. Backlights vibration sounds. Its pretty neat.

Originally Posted by skatergirl

Does anyone use that skin tone setting on the camera and if so, what does it do?

Basically clears "blemishes" like for me if i put it all the way up. My frekles dissappear. Also if you have naturally oily skin it could help with lighting. I keep mine between 2-4 depending on the lighting.

Haha i actually posted this on instagram some time back. Making fun of those filters.

Originally Posted by Delirious D

Yes their is a test. I got it from samsung but forgot what it is. Its a keypad command like # and some number #.

You can test everything. Both cameras.. sensors. Backl8ghts vibration so7nds. Its pretty neat.

It's *#0*# I work with phones and have to test samsung phones sometimes and that saves me because everything is there lol

Originally Posted by Cotano

It was reset but still was not as clear as the instore phones. They exchange it for me. My new one is great.

Glad you got it worked out!!!

Originally Posted by Iva_LadyDiCaprio98

It's *#0*# I work with phones and have to test samsung phones sometimes and that saves me because everything is there lol

Thank you!

Originally Posted by Iva_LadyDiCaprio98

It's *#0*# I work with phones and have to test samsung phones sometimes and that saves me because everything is there lol

Where do you enter this code?

Sorry, I'm a dummy. Haha

Originally Posted by gogoplata1980

Where do you enter this code?

Sorry, I'm a dummy. Haha

Phone dialer

Originally Posted by msm0511

Phone dialer

Thanks. Then what? I tried that and nothing happened. Even hitting the call button did nothing.

Originally Posted by gogoplata1980

Thanks. Then what? I tried that and nothing happened. Even hitting the call button did nothing.

What carrier are you on? I just put it in the dialer and it went to the testing screen. Didn't even hit the call button.

Originally Posted by msm0511

What carrier are you on? I just put it in the dialer and it went to the testing screen. Didn't even hit the call button.

Verizon. I think they have their own so Samsung's has probably been removed. I'm super shocked.

Originally Posted by gogoplata1980

Verizon. I think they have their own so Samsung's has probably been removed. I'm super shocked.

Sounds like something Verizon would do. LOL

Originally Posted by msm0511

Sounds like something Verizon would do. LOL

Preach. Had Verizon for exactly one month once. It was so bad we couldn't stand it and ran back to Sprint.