The Galaxy Note7 has been recalled for battery issues

[crystinonfire]

re: Galaxy Note7 shipments delayed for "quality testing"

https://forums.androidcentral.com/e...ils?id=org.vndnguyen.phoneinfo&token=_Qe6T66z

I installed the app and mine says "MADE IN CHINA". (mine is from t-mobile)

 

[Lobwedgephil]

Re: What happens if the Note 7 is recalled?

Looks like it may possibly be a full global recall, we have never seen anything like that in this space before, so will be fascinating to watch. Although kinda sucks as my Note 7 performs great, don't want to have to send it back.

 

[Kelly Kearns]

Re: What happens if the Note 7 is recalled?

Looks like it may possibly be a full global recall, we have never seen anything like that in this space before, so will be fascinating to watch. Although kinda sucks as my Note 7 performs great, don't want to have to send it back.

Last I read it will likely be early next week before Samsung makes a statement, but like anything, that could change.

We just have to wait on a statement from Samsung.

 

[LeoRex]

Re: What happens if the Note 7 is recalled?

If the handle the issue appropriately that will speak volumes, I do like the transparency even if it's for publicity.... who ever said bad publicity is better than none was right lol.

Their response is more important than the original issue. If they stay on top of things, fix the problem as quickly as they can with as little disruption to consumers, and throw in some 'make nice' stuff... they'll come out of this just fine.

 

[SteveISU]

Re: What happens if the Note 7 is recalled?

The second I read the reports "I didn't start the fire" started playing in my head.

 

[catloverplayer]

re: Galaxy Note7 shipments delayed for "quality testing"

I don't think anyone has mentioned the car charger that charges the Note 7. I got one from Verizon and it's a fast charger USC.

So if the battery is bad it may explode while you charge it in your car as well.

 

[SteelGator]

Re: What happens if the Note 7 is recalled?

To issue a recall involves a lot. I have no doubt Samsung will handle this the right way, they have a reputation they have to maintain.

Even contemplating one is a headache that you can only understand if you have done it. The number of moving parts and decisions can be mind boggling.

 

[Kelly Kearns]

Re: What happens if the Note 7 is recalled?

Even contemplating one is a headache that you can only understand if you have done it. The number of moving parts and decisions can be mind boggling.

Oh yes, especially if you are talking worldwide on top of that. Anything outside of South Korea you are then talking more than one government involved.

 

[Blues Fan]

re: Galaxy Note7 shipments delayed for "quality testing"

This recall is it going to be for our American models or just the ones in Korea and certain countries with that battery?

 

[felloffthetruck]

Re: What happens if the Note 7 is recalled?

They won't recall the Note 7. What is there 2 whole Note 7's in the world that have blown up from using a 59 cent charger.

 

[SteelGator]

Re: What happens if the Note 7 is recalled?

Yeah but my car also has a car dealership name on it. They are never on the hook.

That is a good analogy.

My point was more that lawyers will sue anybody in the chain, starting with the deepest pockets. The company in the worst spot is the battery supplier. This could easily put them out of business, depending on their size and culpibility.

 

[cbreze]

Re: What happens if the Note 7 is recalled?

Yeah but my car also has a car dealership name on it. They are never on the hook.

Wow, I take that off as soon as I get it home. Lol.

Reading some comments about "renting" phones leaves me wondering how many don't have a backup device. Would that many actually not have one?

The Samsung spokesman quoted above somewhere and I read from some tech sites is saying: "recall would involve SK and (abroad)". So the U.S. is "abroad" I believe. Maybe they don't know yet for sure how many devices may have gotten out of the Asian market and could be anywhere.

 

[Almeuit]

re: Galaxy Note7 shipments delayed for "quality testing"

This recall is it going to be for our American models or just the ones in Korea and certain countries with that battery?

No one knows yet. Nothing official has been announced.

 

[SteelGator]

Re: What happens if the Note 7 is recalled?

They won't recall the Note 7. What is there 2 whole Note 7's in the world that have blown up from using a 59 cent charger.

I think it is likely there will at least be batches recalled. They are in the middle of a root cause investigation that will shed light on the risks to all devices that have been produced to date. If they can say with a high degree of certainty that a battery out of a plant or out of a lot from a plant is the issue, then the recall can be limited to those affected. As their level of certainty goes down, the size of the recall goes up.

 

[blitz118]

Re: If sealed batteries are a liability for cellphones should Samsung move toward swappable batterie

 

[Kelly Kearns]

Re: What happens if the Note 7 is recalled?

They won't recall the Note 7. What is there 2 whole Note 7's in the world that have blown up from using a 59 cent charger.

Seems to be more than that right now.

 

[Blues Fan]

re: Galaxy Note7 shipments delayed for "quality testing"

No one knows yet. Nothing official has been announced.

IF Samsung swaps the phones out will we be able to keep our current ones and then ship the old one back to them when we get the replacement?

 

[Almeuit]

re: Galaxy Note7 shipments delayed for "quality testing"

IF Samsung swaps the phones out will we be able to keep our current ones and then ship the old one back to them when we get the replacement?

It is a possibility.

 

[dpham00]

Re: If sealed batteries are a liability for cellphones should Samsung move toward swappable batterie

This incident doesn't make sealed batteries a liability. Even if it was removable, it the battery is defective it would still be an issue.

But it makes it much easier for sending a replacement... Sending a battery vs sending an entire phone... And then they have to deal with taking the old phone back, which now cannot be sold as new.

Of course the downside is people can get generics which might be more prone to failure, but still gives Samsung some bad press.

 

[Kelly Kearns]

re: Galaxy Note7 shipments delayed for "quality testing"

IF Samsung swaps the phones out will we be able to keep our current ones and then ship the old one back to them when we get the replacement?

Blues, we don't know anything yet. Samsung will be making an announcement this weekend or first of next week it seems.