The Galaxy Note7 has been recalled for battery issues
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Carlo Villa
Well-known member
Re: Note 7 recall with Verizon Wireless
Keeping my phone, if Verizon recalls it then I'll get another Note7. Thank you
Keeping my phone, if Verizon recalls it then I'll get another Note7. Thank you
Re: Note 7 recall with Verizon Wireless
I'm not risking it. But they need to figure something out for me to use in the interim.
I'm not risking it. But they need to figure something out for me to use in the interim.
Re: Note 7 recall with Verizon Wireless
It is recalled. And they given us Verizon customers options
It is recalled. And they given us Verizon customers options
Re: Will you stick with the Note 7 if there is a recall or get different phone?
Thank you
Thank you
Carlo Villa
Well-known member
Re: Note 7 recall with Verizon Wireless
Are we supposed to get e-mails? When a car has a recall you get e-mails from Dealer.....
Are we supposed to get e-mails? When a car has a recall you get e-mails from Dealer.....
skatergirl
Retired Moderator
Re: Note 7 recall with Verizon Wireless
I think if your Note is heating up its a good idea to exchange it. I have not had that problem.
I think if your Note is heating up its a good idea to exchange it. I have not had that problem.
free2spin
Active member
I think you can derive a common sense answer from that question... YOU DONT PUT IT OUT TO 2.5 MILLION people!
Right. Samsung intentionally sold phones with bad batteries to millions of people. That was the plan all along.
MizWylie
Q&A Team
Re: Note 7 recall with Verizon Wireless
Right? I am iron fisting my Note 7 until otherwise noted.
Right? I am iron fisting my Note 7 until otherwise noted.
free2spin
Active member
So you're clients never have any problems after they recieve your phones?
French
Well-known member
Re: Note 7 recall with Verizon Wireless
Yeah I've gotten no official word from Verizon so while I know the recall is very real, until I hear from Verizon I'm not going to get all worked up about it.
I have not noticed overheating issues with mine...I'm using a wireless charger in the car, though I also have a USB C cable that I keep in there for fast charging but haven't used yet. At home I have all Sammy chargers or wireless chargers and at my boyfriend's it's a third party wall brick and third party cable WITH a micro to USB adapter, to boot...but my phone doesn't get hot when I use it unless I'm using it for hotspot. Even then it's not what I would consider to be HOT like what others have described.
Short answer...I don't know what I'm going to do. I guess it depends on what the official notice from Verizon says my options are. I'm also curious if they'll be able to narrow it down to place of manufacture (if they are being built in more than one location) and/or battery supplier (again, if more than one source). That would go a long way to appease me or kick me in the rear to do the trade in. But I can tell you I'm not afraid to be using it right now. I have no concern it is going to blow up. My reason for doing the recall would be more for longevity concerns...I would hate to have issues in a year that are battery related, knowing I could have just exchanged it when it was offered.
Yeah I've gotten no official word from Verizon so while I know the recall is very real, until I hear from Verizon I'm not going to get all worked up about it.
I have not noticed overheating issues with mine...I'm using a wireless charger in the car, though I also have a USB C cable that I keep in there for fast charging but haven't used yet. At home I have all Sammy chargers or wireless chargers and at my boyfriend's it's a third party wall brick and third party cable WITH a micro to USB adapter, to boot...but my phone doesn't get hot when I use it unless I'm using it for hotspot. Even then it's not what I would consider to be HOT like what others have described.
Short answer...I don't know what I'm going to do. I guess it depends on what the official notice from Verizon says my options are. I'm also curious if they'll be able to narrow it down to place of manufacture (if they are being built in more than one location) and/or battery supplier (again, if more than one source). That would go a long way to appease me or kick me in the rear to do the trade in. But I can tell you I'm not afraid to be using it right now. I have no concern it is going to blow up. My reason for doing the recall would be more for longevity concerns...I would hate to have issues in a year that are battery related, knowing I could have just exchanged it when it was offered.
Re: Talking to tmobile right now regarding how to exchange if you ordered.
So do they inform us of when those new phones are in or do we have to do anything else? The lady I talked to told me the same thing and said T-Mobile would contact me when they had more information about when the phones could be sent.
So do they inform us of when those new phones are in or do we have to do anything else? The lady I talked to told me the same thing and said T-Mobile would contact me when they had more information about when the phones could be sent.
Yes I have seen about 3 issues of that. I have been wondering about that myself.
You really need to contact Samsung Plus with the app, video chat and tell them what happened.
metz65
Well-known member
Kudos to Samsung.
Regardless of the percentage of problems reported or those who will ignore the recall because they don't feel like it's a problem Samsung has put customers safety over profits. You don't see this much anymore. Some recalls take lawsuits and government intervention because large corporations are loath to admit wrongdoing of any kind. I find it rather amazing that Samsung is doing this of their own free will so soon after release.
Regardless of the percentage of problems reported or those who will ignore the recall because they don't feel like it's a problem Samsung has put customers safety over profits. You don't see this much anymore. Some recalls take lawsuits and government intervention because large corporations are loath to admit wrongdoing of any kind. I find it rather amazing that Samsung is doing this of their own free will so soon after release.
Blues Fan
Well-known member
Re: Talking to tmobile right now regarding how to exchange if you ordered.
Not sure yet. I would hope that they could ship is a new phone to our house and simply send us a shipping label for the old phone. That way I can do it all myself and not have to deal with the morons at the store or waiting an hour there.
Not sure yet. I would hope that they could ship is a new phone to our house and simply send us a shipping label for the old phone. That way I can do it all myself and not have to deal with the morons at the store or waiting an hour there.
Should I exchange Note 7 for S7 Edge?
Anyone who's had this phone before, can you tell me the really noticeable differences between the 2 other than the S-pen?
Anyone who's had this phone before, can you tell me the really noticeable differences between the 2 other than the S-pen?
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