1. Rob.G's Avatar
    I saw this article today:

    http://phandroid.com/2016/08/31/sams...te-7-explodes/

    Seems two Note 7's have exploded. The comments seem to indicate it involves poorly-made USB C cables.

    Thoughts?
    08-31-2016 10:26 AM
  2. Almeuit's Avatar
    Sadly cheap USB-C cables are a big problem since a lot do not follow the proper / safe protocols. I would suggest using only trusted brands and also if you get a USB A-C cable ensure it is approved by Benson (usually first review in the Amazon reviews).
    08-31-2016 10:29 AM
  3. NexusGirlX's Avatar
    People need to use the cable that came with the phone.
    NotAnAppleGuy likes this.
    08-31-2016 10:29 AM
  4. Rob.G's Avatar
    I bought two boxes of what appear to be fairly high-end cables from AUKEY because the stock cable isn't long enough to reach from the Samsung fast charger to my phone at home. At work I'm using a 12v micro-USB charger with the micro-to-C adapter that came with the Note 7. I used this same charger on my Note 3 for years and it always worked well.

    We'll see anyway...
    08-31-2016 10:34 AM
  5. Law2138's Avatar
    Can someone comment on the charging process in general as it relates to USB-C and/or devices sporting the micro USB port?

    My current thought is that the charging block regulates the voltage from the outlet, and the cable itself transfers the allowed voltage to the device. The device (and its battery) uses that voltage and either fast charges or standard charges. When the device reaches 100% charging capacity, is there a mechanism that shuts off the voltage in the charging block?

    Is it a possibility that the janky charging blocks allow too much voltage through to the device that has adverse effects on the battery? Could it be that the phone cannot send a message to the charging block to stop letting the voltage through?

    Wouldn't a faulty cable melt at some point (maybe close to the charging block) and not the actual device?
    08-31-2016 10:53 AM
  6. rushmore's Avatar
    Both were in Asia and 8890 versions.
    08-31-2016 11:16 AM
  7. ggrr8t's Avatar
    I bought two boxes of what appear to be fairly high-end cables from AUKEY because the stock cable isn't long enough to reach from the Samsung fast charger to my phone at home. At work I'm using a 12v micro-USB charger with the micro-to-C adapter that came with the Note 7. I used this same charger on my Note 3 for years and it always worked well.

    We'll see anyway...
    I love everything I have purchased from Aukey over the years.
    08-31-2016 12:11 PM
  8. NotAnAppleGuy's Avatar
    People need to use the cable that came with the phone.
    ^^Lol this.
    08-31-2016 12:19 PM
  9. Kelly Kearns's Avatar
    Well you can't always use the cable that came with the phone, so recommended and tested cables are good.

    I can't keep a Samsung cable for more than a couple of weeks on average due to a cat. I can buy a Samsung cable every two weeks and it just can't always be locked up.
    08-31-2016 12:36 PM
  10. Inevitable Flux's Avatar
    Well you can't always use the cable that came with the phone, so recommended and tested cables are good.

    I can't keep a Samsung cable for more than a couple of weeks on average due to a cat. I can buy a Samsung cable every two weeks and it just can't always be locked up.
    For awhile, I was in the habit of putting my chargers/cords out of reach, but lately I've found wrapping aluminum foil around the cord part deters pets from their biting habits
    08-31-2016 01:57 PM
  11. Kelly Kearns's Avatar
    For awhile, I was in the habit of putting my chargers/cords out of reach, but lately I've found wrapping aluminum foil around the cord part deters pets from their biting habits
    Foil is a great chew toy for my cat. I have wrapped them in fabric tape before, but that is just too much trouble.

    Samsung needs to change this or offer black cords. They know about this issue.

    When Samsung makes an A to C cord, I'll use that in my car, but not at home.
    Inevitable Flux likes this.
    08-31-2016 02:15 PM
  12. Chuck_loads's Avatar
    Only thing that exploded was my eyeballs from that screen.
    08-31-2016 02:17 PM
  13. sheba510's Avatar
    I bought a 2-pack of USB-A to USB-C cables from Amazon made by Cable Matters. I find the Samsung cable that came with the phone too short. The cables I bought were 6.6 feet long and look well constructed. They also have a review from Benson who says they meet the USB-C spec. I have been using them for a week. The phone doesn't even get warm while charging (not a fast charger). I always monitor the phone while using these cables and do not use them when I am asleep. I prefer the wireless charger.
    08-31-2016 05:49 PM
  14. Kelly Kearns's Avatar
    If Benson ok'd them they should be fine.
    08-31-2016 06:40 PM
  15. Paul Paradis's Avatar
    I still don't understand why you would get an $800 plus phone, and then put it at risk with cheap Chinese knock offs.
    skatergirl likes this.
    08-31-2016 08:32 PM
  16. milevskim's Avatar
    I read somewhere that it is not a problem with the battery, as devices exploded even with another newer revision of the battery. So Samsung still cant reproduce the problem and cant find the cause or the root of the problem.
    Is it possible that it is some virus or bug or loop or hidden process that increase temperature of a cpu so it is exploding?
    10-17-2016 03:18 AM
  17. jsgiv's Avatar
    I read somewhere that it is not a problem with the battery, as devices exploded even with another newer revision of the battery. So Samsung still cant reproduce the problem and cant find the cause or the root of the problem.
    Is it possible that it is some virus or bug or loop or hidden process that increase temperature of a cpu so it is exploding?
    Software doesn't cause hardware defects...
    10-17-2016 06:05 AM

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