Carrier Recall Thread

[toenail_flicker]

I'm kind of tempted to switch to the S7 Edge. Cheaper and I haven't used the S-pen a lot. I'm sure I could buy a stylus that would work on it. Not sure what to do. I really want to keep my Note 7. But now with all this going on I'm starting to get paranoid. Other option would be to buy a cheap back up phone. Just to have around.

I'm thinking of asking for it as my temporary replacement, just to try. I hear good things about it, and who knows, we might even get to keep it as a freebie like they are doing overseas.

 

[dakini03]

Well... Thats interesting.

Maybe AT&T needs to update their statement to avoid confusion, because up to this point AT&T has said is only issuing exchanges.

It may not be official policy yet. That's a local District Manager saying it. AT&T is expected to supply further information later today, so i guess we'll see.

 

[manni1to]

Samsung better hope to get the new units to the carriers before the iPhone release!!

 

[hailsusy90]

I'm thinking of asking for it as my temporary replacement, just to try. I hear good things about it, and who knows, we might even get to keep it as a freebie like they are doing overseas.

T-Mobile didn't say they would give temporary replacements. That was Sprint. I think it's a permanent replacement for T-Mobile.

 

[manni1to]

I wonder if I can get a different color now.

 

[Kelly Kearns]

I'm honestly thinking about bringing in a dozen donuts or maybe some coffees to the t-mo store I go to tonight for the crew. I did that once before during the Great Sidekick Outage of 2009 and it was greatly appreciated.

They jumped on this first thing this morning.

 

[toenail_flicker]

T-Mobile didn't say they would give temporary replacements. That was Sprint. I think it's a permanent replacement for T-Mobile.

I know. I'm talking about Sprint. I'm with them.

 

[crystinonfire]

I switched back to my old phone because my Note 7 gets insanely hot when charging. Elected not to outright return my Note 7 because I want to make sure I get one of the first replacements and don't have to get on a waiting list with everyone else in order to get one.

 

[Sapient]

I'm with Sprint. I'm hoping for the option to hold on to my phone for a couple weeks and then swap it for a new N7. I really love the phone.

 

[pantlesspenguin]

I'm tempted to go back to the S7 Edge but I've probably bought $100 worth of cases, type C cables, etc. (not from T-Mobile). So I guess I'll be waiting for a new Note 7.

Yes that's the unfortunate part. I've bought a Spigen case and a cable for my car charger. Luckily the case was on sale and I got the $20 Samsung Pay promotional gift card after I bought my $18 cable, so I'm not that much out of pocket. I'll still get a Note 7 updated unit. I just hope nothing else goes wrong with those updated units, especially if they're being put together in a rush. I'm dreading getting a unit with a faulty GPS like *all* of my Note 4 units.

 

[crystinonfire]

I would use it before. Could be a hassle to call Samsung and get a new card. Surely you can find something you can spend $20 on lol. Some groceries.

You can call samsung pay and they will switch it to your knew phone. I had to have them do that after I factory reset my phone.

 

[Kelly Kearns]

I switched back to my old phone because my Note 7 gets insanely hot when charging. Elected not to outright return my Note 7 because I want to make sure I get one of the first replacements and don't have to get on a waiting list with everyone else in order to get one.

I think that is smart on both fronts.

 

[Thegreatone3]

I just hope nothing else goes wrong with those updated units, especially if they're being put together in a rush. I'm dreading getting a unit with a faulty GPS like *all* of my Note 4 units.

Yes, one has to wonder about the QA/QC for millions of replacement units in such a short time.

 

[manni1to]

Maybe they will work on the scratching issue for the glass at the same time.

 

[toenail_flicker]

I'm honestly thinking about bringing in a dozen donuts or maybe some coffees to the t-mo store I go to tonight for the crew. I did that once before during the Great Sidekick Outage of 2009 and it was greatly appreciated.

Very cool idea.

 

[BustAGroove]

FYI: phone is no longer available for purchase on AT&T's or T-Mobile's website.

I read the entire thread and no official response from AT&T yet. I will wait until I can go into AT&T store and do a same day exchange.

I feel a certain kind of way for people that decide on a different device but have already invested in accessories that are past the return policy.

 

[manni1to]

I'm trolling but I like my note 7. I use the wireless changer. I'll be keeping it until tmobile can send me a replacement and I don't have to wait phone less.

 

[toenail_flicker]

You can call samsung pay and they will switch it to your knew phone. I had to have them do that after I factory reset my phone.

Who wants to call Sammy with all of this going on? They've gotta be half insane answering calls there right now.

 

[Teamjones]

People are saying different things. I don't know really what to think either. There was one article that said that phones made in China used a different battery supplier and were not being recalled. Mine was made in China so I hope that means it is safe. Other people's were made in Korea which is where the problems started. There needs to be some concrete information given.

There is concrete information out. And Samsung said it. ALL PHONES SOLD should be replaced. Our carriers are trying to defect any backlash from themselves. It's still early, so i would just wait to hear from Samsung again, or your carrier If they go beyond what Samsung calls for right now and tell you to come in for temp replacement.

 

[smooth4lyfe]

I mean what are the chances of the phone exploding unless you do something stupid. If AT&T offers exchanges I'll do it, but I'm not gonna return my phone