[Savoy]

I really don't want to change phones again. I just got my new one up and running yesterday. This is ridiculous. I mean maybe maybe maybe if Samsung would offer is note 7 owners an s7 edge for dirt cheap i would consider doing that. MAYBE. Ehh I'm not happy.

[Gray Area]

Hey old pals, its been awhile since I've been on here since I jumped ship to the s7 edge back in mid September. Things arent looking to well for the note 7. For those who just dont know what to do about this situation, I can say the s7 edge experience is as close to note 7 performance as your going to get and in many instances it out performs the note 7 (in my experience with my units). I hope to see you all on the other side, until the note 8 or if the brand is killed the s8 edge xl or s8 edge mega or s8 edge pro etc... whatever phone comes out next year by Samsung with a stylus arrives.

[dannieboiz]

I've been dredging this and I know most everyone here is also. I pre order my phone received it on the first batch of shipment. I'm on my replacement now and absolutely love it. The Iris scanner, the fingerprint scanners all works harmonically together.

Carriers are saying that you can exchange it for any other phone but what if I don't want to buy another phone, I want to return it and go back to my Note 4.

Specifically I'm on sprint and bought the phone on the 2 year contract price. I want to just return the phone and wait for a few months to see what Samsung comes back with. Perhaps an early release of a Note 8?

Galaxy Note 8: Release date and specs detailed in new reports | BGR

[WingLT]

So with the Note 7 being officially recalled twice now. And Samsung is officially discontinuing it, I need a new phone. I want to get the 7 Edge Pink Gold from Best Buy. But I don't know how that works. I'm on Sprint and doing the payment plan of the $30+ for the Note 7. Do I just get a refund of how much I spent and just go to Best Buy and switch the number over to the 7 Edge? Or do I have to buy the phone at full price and bring it to Sprint?

[sweetypie31]

You should be able to go to sprint , get what you paid, and have them reverse your payment plan. Then you should be able to upgrade at best buy. I'm not 100% for sure though. Hopefully someone else can chime in.

[WingLT]

Yeah some more info would help a lot because always gotten my phones from the carriers. I never tried other stores like Best Buy.

[Teamjones]

“If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window,” the Sprint representative said.


So I can walk in and say I want a iphone and its a done deal? I really hate we sent in our N4's for this fiasco. There's really nothing I want out there. And to add they disabled the Gear VR's so I basically have to go with an S-series phone. Don't want an iPhone then I'll have an sdcard collecting dust sitting around. This sucks.

[Cotano]

Hopefully sprint is giving refunds. I'll just buy a used note 5 if I can't get my note 4 working again. Just wanted an spen. Don't like the google pixel and not a fan of the s7 or s8 whatever it may be. No iphone or v20 for me either.

[Sapient]

“If a Sprint customer with a replacement Note 7 has any concerns regarding their device, we will exchange it for any other device at any Sprint retail store during the investigation window,” the Sprint representative said.


So I can walk in and say I want a iphone and its a done deal? I really hate we sent in our N4's for this fiasco. There's really nothing I want out there. And to add they disabled the Gear VR's so I basically have to go with an S-series phone. Don't want an iPhone then I'll have an sdcard collecting dust sitting around. This sucks.

I'm not crazy about the options either. I guess I'm going with the S7 Edge because it is the most similar and I can continue to use my SD card and Gear VR.

[seajypsy]

With great sadness I returned my Note 7 this morning. I jumped off the cliff and did what I said I would never do and bought my first Iphone. It's weird but, so far not horrible. My Sprint store had one S7 edge left whe I left the store. Good luck to everyone with their future phones. Maybe we'll be meeting back next year talking about how fabulous
our new Note 8's are. 😉

[skatergirl]

With great sadness I returned my Note 7 this morning. I jumped off the cliff and did what I said I would never do and bought my first Iphone. It's weird but, so far not horrible. My Sprint store had one S7 edge left whe I left the store. Good luck to everyone with their future phones. Maybe we'll be meeting back next year talking about how fabulous
our new Note 8's are. ������

I think many of us will be seeing each other at the S7 Edge site

[AxiosENT]

just saw this from their twitter page

[AxiosENT]

ill be heading over to my local store to finish this off

[Julie von Schweets]

I'm going to return mine. Best place to pick up a new Sprint Note 5? Can you use unlocked phones on Sprint?

[QuantamPulse]

Went to the store in Pembroke Pines, FL ... said that I could not return it for a refund. Called the Customer Service line, said I could exchange it for another phone at the store but there was nothing they could do.

Seems like this is going to be a fun back and forth for a while. I do not want another phone they currently offer. Their twitter post clearly states you can return for a refund but they don't seem to actually want to do it.

[AxiosENT]

got my refund and went to pick up a iphone7plus at sams since they were offering a $100 gift card... gonna stick it out and see what comes with the note 8/pro 8

it did take me 2 trips to complete but i did end up schooling the manager and got my refunds on both lines.

[Sapient]

The Sprint store won't exchange mine because I'm on a contract plan. I'm sitting in the parking lot trying to get through to Sprint on the phone.

Edit: Been on hold forever. Reps put me on hold then I was cut off twice. Back to the beginning of the queue.

[Kalious]

Don't quote me on this, and a lot of you may already know this, just thought I would share. I just confirmed with AT&T that they will still honor the BOGO deal with any 2 phones I choose to switch to. Finally some decent news. I am so sad to let this phone go, I will never forget you Note 7 ... Best phone ... Ever.

[Teamjones]

My N7 replacement 😂😂

[Kalious]

I just spoke with an AT&T rep, and she told me because of all of the trouble with the note 7s, they will never sell it again. This was like a punch in the gut. I really don't want to see it go, was fun while it lasted.

[ab304945]

I just spoke with an AT&T rep, and she told me because of all of the trouble with the note 7s, they will never sell it again. This was like a punch in the gut. I really don't want to see it go, was fun while it lasted.

Samsung discontinued the note 7

[Kalious]

Does it say that on their site though? I thought it just said they are continuing their ongoing investigation.

[Lobwedgephil]

Does it say that on their site though? I thought it just said they are continuing their ongoing investigation.

No, the discontinued the phone.

[team420]

Verizon says the same... I bet it will become available again in other countries, but no u.s. carriers will touch it with a 50' pole...

[Almeuit]

No carries will be selling or carrying them anymore. Samsung has official canceled the Note 7.

Samsung permanently cancels the Galaxy Note 7 | Android Central